As a postgraduate student this isn't your first foray into studying at university. However, we are glad to welcome you to the university and hope that the information below will be useful to ensure your first few days are as stress-free as possible and assist you in starting your postgraduate studies.
The first instalment of your postgraduate student loan should be paid into your bank on the day your course begins. If you need help applying for funding, or your loan is delayed for any reason,the Student Financial Support Team may be able to help. They can also advise if you have received your funding but would like to find out if you are eligible for any additional financial assistance.
Please be aware that the first instalment of your fees will need to be paid to the University and you may need to set aside part of this loan payment to meet this requirement. See our guide to paying your fees at UCLan for details of the instalment options available to you.
Don't forget, as a postgraduate student, you will be eligible for a student bank account, and can enjoy incentives such as free gifts and interest free overdrafts. Shop around for the best deals. Alternatively, you should be able to update your current bank account and get similar benefits. If you need a letter to confirm you are studying with us, please use our online request service.
The UCLan Student Portal is your gateway to all your course information, advice and learning tools needed to support you in your studies. You can also access your personal timetable via the Student Portal, which will tell you what you’ll be doing during Welcome Week and beyond (except Postgraduate Research Students).
If you are a full-time student and living in a hall of residence or a property where all the adult residents are also full-time students, you should be exempt from paying Council Tax. However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill.
We advise that you register with us, or a local NHS GP as soon as you arrive at UCLan, rather than waiting until you become ill. The University of Central Lancashire has its own on-campus Medical Centre located in Foster Building. You can register in person or by calling 01772 892598.
For dental treatment, you will need to register via the NHS Helpline.
We can help with letters about confirmation of study, through to bank letters and council tax exemption. Request documentation from the university using our online service. If you require a letter urgently, please head to the <i> Student Information Centre.
The UCLan library offers thousands of books, excellent computer facilities and staff support. In your first few weeks you will have the opportunity to find out how things work in the Library by completing an online Library and IT Inductions.
Blackboard is UCLan’s virtual learning environment (VLE). It is an online study tool where you can access module study guides, course materials and a range of information sources.
You have a personal Blackboard account, which you can access from the Student Portal using your full UCLan email address and your network password.
While you are studying at our Preston Campus you will receive academic administrative support from one of our support hubs, which are currently available by email only. Postgraduate research students should contact Help4researchstudent@uclan.ac.uk in the first instance.
If you have any other questions during Welcome Week or at any other time of the year about any subject not directly related to your academic study, you'll find our team of friendly, knowledgeable Student Advisors at the <i> Student Information Centre.
When you start, you will need to provide a valid proof of ID, such as a passport, driving license or birth certificate. This will be verified online.Please email the following to the Registry’s Data Management Team: RDMT@uclan.ac.uk.
It’s essential that you register, as funds may be stalled if you have applied for them and you will not officially be a UCLan student.