As a postgraduate student this isn't your first foray into studying at university. However, we are glad to welcome you to the university and hope that the information below will be useful to ensure your first few days are as stress-free as possible and assist you in starting your postgraduate studies.
The first instalment of your postgraduate student loan should be paid into your bank on the day your course begins. If you need help applying for funding, or your loan is delayed for any reason,the Student Financial Support Team may be able to help. They can also advise if you have received your funding but would like to find out if you are eligible for any additional financial assistance.
Please be aware that the first instalment of your fees will need to be paid to the University and you may need to set aside part of this loan payment to meet this requirement. See our guide to paying your fees at UCLan for details of the instalment options available to you.
Don't forget, as a postgraduate student, you will be eligible for a student bank account, and can enjoy incentives such as free gifts and interest free overdrafts. Shop around for the best deals. Alternatively, you should be able to update your current bank account and get similar benefits. If you need a letter to confirm you are studying with us, please use our online request service.
The UCLan Student Portal is your gateway to all your course information, advice and learning tools needed to support you in your studies. You can also access your personal timetable via the Student Portal, which will tell you what you’ll be doing during Welcome Week and beyond. Please note this is not applicable to Postgraduate students.
You may be required to pay Council Tax. If you are a full-time student and living in a hall of residence you will be exempt from paying Council Tax. The same applies if you're living in a property where all the adult residents are also full-time students, but you will need an exemption certificate. However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill. Further guidance on how to check your eligibility or apply for an exemption certificate can be found on our Student Support pages.
We can help with letters about confirmation of study, through to bank letters and council tax exemption. Request documentation from the university using our online service. If you require a letter urgently, please head to the <i> Student Information Centre.
The UCLan library offers thousands of books, excellent computer facilities and staff support. The library is open 24/7 but only for the days that students are allocated to come onto campus, to help us reduce the number of people in the building in line with social distancing guidelines.
As well as a wide range of books and journals, there are computer rooms, meeting rooms and reading areas. A “click and collect” service for books is also available for additional convenience.
The number of students able to enter the Library will be restricted in line with prevailing government guidelines. You can also find out how things work in the Library by completing online Library and IT Inductions.
The print shop, UCLan Print is open during usual office hours, and you can have large format or specialist items printed there.
Student Services provides a wide range of student support services. These services are in place to assist students in reaching their full academic potential and enabling them to benefit from a rewarding and enjoyable student experience.
Student support is available in the following areas: Wellbeing, Inclusive support, Mental Health, Counselling, Accommodation, Financial support, Careers, Mentoring, Faith and much more.
The Student Information Centre, or the <i>, is a single point of access to all our student support services and has a highly efficient team ready to help you with any query you may have relating to University life. The Information Centre is a valuable source of help and information for all students throughout the year, but it is particularly useful for new students starting University. If as a new student, you need any support with any aspect of starting at University, please contact the <i>.
If you have any queries or concerns during your time at UCLan, you'll find a team of friendly, and knowledgeable Student Advisors at UCLan’s Student Information Centre, commonly known as the <i>, who available to assist.
If you are studying a Postgraduate Taught student, you will also receive academic administrative support from one of our Course Administration Support (CAS) Hubs support hubs. These hubs will provide face-to-face help and guidance on anything from timetable and course enquiries to professional placements and module registration. If you are a Postgraduate Research students please contact Help4researchstudent@uclan.ac.uk for all help and enquiries in the first instance.
We know that one of the reasons that students choose to come to UCLan is for the on-campus experience, to soak up the culture and for the excellent student support. It’s important to us that you still receive the best possible experience and we are therefore planning a mixture of both face-to-face and online teaching, with timetables adjusted to limit the number of students on campus at any one time where necessary. Our main Preston campus will be staying open 7 days a week to allow for a more flexible timetable.
Our courses will start at the same time as planned in September and we want to deliver as much face-to-face teaching in accordance with social distancing as we can as we know this is important to many of you. Teaching in small groups, seminars and tutorials will be crucial to your experience and lab-based learning, studios and specialist teaching that can be conducted in-person with social distancing applied will go ahead as normal.
We will be delivering interactive lectures online so you can watch at a time suitable to you. Our digital learning provides a flexible and interactive experience and gives repeated access to material. In some cases, we believe that this form of learning will actually be preferable to large traditional lectures as it provides greater flexibility to meet your needs and encourages greater interaction.
To start your studies with us it is important that you have a computer to ensure you can engage and interact with the digital learning environment we will be providing.
Many of our on-campus learning spaces and classrooms are equipped with wired and wireless connectivity for the Microsoft Surface range of devices.
We advise that you register with us, or a local NHS GP as soon as you arrive at UCLan, rather than waiting until you become ill. The University of Central Lancashire has its own on-campus Medical Centre located in Foster Building and you can register in person or by calling 01772 892598. For dental treatment, you will need to register via the NHS Helpline.
If you have a low household income, you may be eligible for the NHS Low Income Scheme which could help you pay for prescriptions, dental treatment, eye tests and more.
In order to apply, you should complete the HC1 form once enrolled on your course and in receipt of your student finance as this will ensure you are providing correct and accurate information. Complete the form online. The team in The <i> are also on hand to help assist when completing your form.
Whilst the COVID-19 Pandemic is still affecting the UK, you may be asked a series of questions before attending any medical appointments or offered a telephone appointment in the first instance.
If you’ve recently moved to study at the University of Central Lancashire, don’t forget that you may need to update your electoral register information to ensure you are able to vote in the event of an election.
You can vote in person, by postal vote or by proxy. To make sure your voice is heard register to vote.
Now that you’ve arrived on campus, there’s loads of information that you will need to get to grips with. Check out our Good To Know section to help get your first few weeks off to a flying start! From a handy campus map and academic calendar to study skills workshops and applying for your free sports membership – this section is your one stop shop to life at UCLan.