Clearing FAQs

Have questions about Clearing? We've put together the answers to some common questions about Clearing below. These include what to do if you don't get the grades and how to apply for accommodation.

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All your Clearing questions answered

Clearing is available between July and September. It is generally used by applicants who've received their exam results, but don’t yet have a university place to find suitable vacancies on higher education university courses. For further information please see UCAS Clearing website.

Clearing 2023 is now closed. Clearing 2024 will officially open on 5 July 2024.

The deadline to apply through Clearing for a place at the University of Central Lancashire was Monday 25 September 2024. The deadline for Clearing 2024 will be confirmed in 2024.

Clearing 2023 is now closed. Clearing 2024 will open on UCAS on 5 July 2024. Visit our how Clearing works webpage for information on how to apply.


You can complete our easy online application form. If you are successful, you will receive an automatic offer via email within a few minutes. 

By telephone

Phone lines open early on results day so don't wait around. Make sure you contact us yourself as we will want to talk to you. We will have a chat with you about the course you want to apply for and your qualifications. We can make you a preliminary offer right there on the spot. Calls don't usually last longer than a few minutes.

Through chat

Chat will open on results day. Using the red chat icon on the bottom right hand side of the screen, you can chat to our team. Here we'll speak to you about your results and if you meet the entry requirements, we will be able to make you an offer through chat.

You can only add a Clearing choice once you have permission from the university.

  • Click 'add Clearing choice' and fill in the details of the course you want to study
  • By adding the Clearing choice it means you are accepting the offer. If the university confirms the choice this will show as an acceptance on your application
  • You can only add one choice at a time. If the university doesn't accept your offer, you can add another choice
  • Once the university confirms your place, you'll be able to apply for accommodation

UCAS Extra 2023 is now closed. UCAS Extra is an option that allows you to add more choices to your UCAS application. The free service is for anyone who has currently used all five choices on their application, and holds offers for none of them.

UCAS Extra can help you secure a place at a university before the Clearing period.

To find out more, you can visit our page on UCAS Extra.

Clearing 2023 is now closed. You can apply now for September 2024. To find an undergraduate course for 2023, use our course search or discover our subjects

If you have received an offer from us, we'll send you an email with information about what to do next. Please follow the information detailed within the email carefully.

If you applied through UCAS you can log on to UCAS Hub (previously UCAS Track) to accept your place by clicking the 'Add Clearing choice' button. Enter the course details and institution code (C30).

For more information about what to do next, visit our Clearing next steps webpage.

Once you have your results, you need to check your UCAS Hub (previously UCAS Track) as early as possible to confirm your application status. You'll automatically be entered into the Clearing process if you are eligible. This may be because you didn't receive any offers or you didn't get the results you needed.

You can apply through Clearing by calling your university of choice. Most universities will have a variety of ways to apply. At UCLan, you can contact us via:

International students were not be able to apply through Clearing 2023. International applications for September 2023 entry closed on 31 May 2023.

If you're an international applicant and need information about CAS, visas or anything else, please visit our international applicants page.

On results day 2023, the phone lines opened at 8.00am. Our normal opening hours are 9.00am to 5.00pm.

Confirming your Clearing offer can take anything from a few minutes up to enrolment. Usually offers are confirmed within a couple of days. Confirming your place depends on a variety of factors. These factors include your qualifications/results and the course you're applying for.

Once you have received an offer, you will receive an email confirming what you need to do next.

Clearing officially closes on UCAS on 17 October 2023, however this date will vary depending on the university you apply for. Courses may also close when they are full.

The University of Central Lancashire's Clearing deadline was Monday 25 September.

We has regular campus tours taking place at our Preston and Burnley campuses. Campus tours give you the opportunity to see where you'll be studying and get a feel for UCLan. You are also able to look around the accommodation.

If you're not able to attend campus in person, you can still explore your new home by viewing 360 guided tours and other exclusive content.

Entry requirements for courses during Clearing can vary, and are often different to entry requirements during the main cycle. 

If you already have your qualifications, you can view our UCAS Points Calculator to work out how many UCAS points you have. If you don't quite meet the UCAS points for your course, don't worry as there are many different options available to you. Just give us a call when our phone lines are open.

We may still be able to accept you on to the degree for which you applied even if you don’t meet all the conditions of your offer. We'll make these decisions as quickly as possible and will update the status of your application on UCAS Hub (previously UCAS Track) as soon as we can.

If the University cannot accept you onto your original course choice, we may be able to offer you an alternative course. For example, one of our Foundation Entry courses. If this is the case, we will email you to let you know. You'll also see this on your UCAS Hub. You must accept or decline the offer via UCAS Hub within five days once you've received a decision from both you Firm and Insurance choices. If you accept it, information about course enrolment will be sent to you and your first choice accommodation guarantee will still stand.

If we're unable to offer you a place, or you decline an offer for an alternative course, you'll be released to take up your insurance place or enter Clearing.

If you've not received all of your results, please don’t worry. You should email the Admissions Team as soon as you receive your missing results. Please indicate clearly that the email relates to missing results in the subject heading. Ensure you include your name and UCAS Personal ID so we can identify your application quickly.

If you've received your examination results and are waiting for a re-mark, please note that this will need to be entered as a priority re-mark. You do not need to contact the University until the outcome of the re-mark is known.

The date for all conditions of your offer to be met and received by the University is Monday 25 September 2023. If your course has an earlier start date, you’ll be advised directly of the deadline to meet the conditions of the offer.

After 25 September 2023, decisions on whether or not to accept applicants are at the University’s discretion. They also depend on the availability of places.

If you've met the conditions of your insurance choice, but haven't been successful at your firm choice, UCAS will notify you that your insurance choice has been confirmed. However, check UCAS Hub (previously UCAS Track) as your firm choice university may have accepted you even with different grades. 

If you'd like to defer entry and start your course in September 2024, please email confirmation to the Admissions Team. You should indicate clearly in the subject line of the message that your enquiry relates to deferred entry. You should also include your full name, UCAS Personal ID, and the reason you wish to change your year of entry. We will then consider the request depending on the course and availability of places.

Similarly, if you're holding an offer for deferred entry and now wish to come in 2024 instead, you'll need to put the request in writing. Remember to quote your UCAS Personal ID, full name, the course name and the reason you wish to change your year of entry. You can email this to to the Admissions Office. We will then consider the request depending on the availability of places.

If you decide not to take up your place at UCLan you can choose to be released into Clearing. This will allow you to seek a place at another institution.

You are able to self-release your place through UCAS Hub (previously UCAS Track), unless you have already enrolled with us and your first term of studies has started. To do this you will have to complete the student enquiry form using your UCLan account details. 

If you decide not to take up your place and no longer wish to study at any university in the UK, then we will need to receive confirmation of this from you in writing. Please email the Admissions Team indicating clearly in the subject line of the message that your enquiry relates to withdrawal of your place. You should also include your full name, UCAS Personal ID and reason for your decision. 

We have accommodation available at all our campuses. Once our Admissions Team have confirmed your place at UCLan, you will be able to make accommodation arrangements.

We guarantee accommodation at Preston Campus for all first year students who apply through Clearing.

Please visit our accommodation page to start researching the accommodation we offer here at UCLan. Here you will also find information about fees, and how to apply. When you apply, make sure you have your UCLan registration number handy. You'll need this at the point of application. Our friendly Accommodation team are also on hand to answer any questions you may have. They can be contacted on +44 (0) 1772 892529

For data protection reasons, the University is only able to discuss your situation with you once you provide us with your UCAS Personal ID. This lets us identify your application and ensure we are talking to the correct person.

We do prefer to talk to you personally. But, in some cases you might have asked your parents or another third party to ring on your behalf. In these circumstances, the person will need to be registered as the nominated contact with UCAS. We will ask for another form of identification from them, as well as your UCAS Personal ID.

We know going to university is a big decision, especially if you’re not sure which direction to take. That’s where we can help. We have a team of dedicated careers advisors. They're on hand to help you choose a course that's right for you. Simply call us on +44 (0)1772 830777 and we’ll be happy to talk you through your options.

Once our Admissions Team have confirmed your place, head over to our Welcome Portal.  Follow the handy checklist to prepare for your arrival. You'll also receive lots of important emails from us over the next few days. So, keep checking your inbox and junk folder for details, and respond as soon as possible.

You can also visit our Clearing next steps page for information on what happens next. 

It may simply be that we have your incorrect personal details and we are unable to send written confirmation of your Clearing offer. This could be the wrong email or mobile number. Please call the Clearing hotline on +44 (0)1772 830777. You should advise the Clearing Team that you have already discussed a Clearing offer with us but have not received email confirmation. Clearly state your name, and course you’ve received an offer for.

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