Got a question?

Please view our Letter Requests Student Hub page for guidance.

Have a look at our money advice and support webpages. It explains what funding you may be entitled to, and what additional funding is available including information and guidance about managing your money.

You can also take a look at our student fees, funding and finance frequently asked questions for more specific queries.

If you are in immediate financial difficulty you can apply for a short term loan. The application process is simple. Discover more about our short term loans and what you need to do.

If you need advice or guidance, please contact our Student Support Team via email or call 01772 891828.

To help us give you and our course team the support you need please complete the inclusive support disclosure form to let us know about any disability, long-term health condition, SpLD or mental health condition. This helps ensure support is put in place for the best experience throughout your studies. More information can also be found on our inclusive support pages.

We’ve created this handy video to help you discover how you can find, reserve and access library materials for your course.

During term-time, our venues are open for you to get food and drinks during the following times.

Harrington Refectory – Monday to Friday, 8am-4pm

Foster Refectory – Monday to Friday, 8am-3pm

Greenbank and Media Factory Cafes – Monday-Friday, 8am-4pm

If you’re hungry outside of these times, we also have vending machines across campus which are available 24/7. Cash and card payments are accepted.

Visit our campus pages for virtual tours and maps. There are also maps and directions located across campus, usually outside our buildings. You can also download the MazeMap app from the Apple Store or Google Play.

If you have a parking permit, you can park on any of our designated car parks (check out the terms and conditions you have already received). If you do not have a permit, on Preston Campus, short stay pay and display parking is available at Harrington Car Park and Victoria Two Car Park. You can purchase your tickets from nearby machines. For more information, please visit our Car Parking and Sharing Student Hub page.

If you’re a local student thinking about travelling to university, our Commuter Students webpage has a lot of information to help you.

Need help with enrolment or registration? Contact our Academic Registry team on +44 (0)1772 891828 (option 1) or come to see the team in person.

The Academic Registry team can be found on the lower ground floor of the Student Centre at Preston Campus or in the Victoria Mill Building (room VM106) at Burnley Campus.

Tuition fees are dependent on which course you choose to study and how you choose to study your programme. Our fees are reviewed annually and information for our home, European, island-based and international students can be found on our fees and finance section.

Whether you're applying for courses at either undergraduate or postgraduate level, you may be entitled to bursaries grants, or scholarships. Please check out all the information available to discover what you may be entitled to. If you're a UCLan graduate studying a postgraduate degree, you may also be eligible for our Alumni Loyalty Discount.

Yes, you have the opportunity to defer your place to the next entry intake. You can email the Admissions Team stating you would like to defer entry. Please include your name, course, date of birth and UCAS/UCLan ID number.

If you are an international student, please email the International Admissions Team. Please include your name, course, date of birth and UCLan ID number. 

Whether you’re holding an unconditional or conditional offer, our Admissions team need to see evidence of the qualifications listed on your original application. This ensures that you are eligible for your chosen course and also enables you to enrol.

A Levels and most BTEC results are sent to out Admissions Office via UCAS. All other forms of qualifications should be submitted directly by you as early as you can to our Admissions Team. Please email clear photographs in colour via email to the Admissions team along with your UCLan ID number. If you are an international student, you need to email any required qualification evidence to the International Admissions team.

Please check the conditions of our offer to ensure all the necessary information is provided. You will not be able to enrol until your qualification is submitted.

You will be able to enrol after your place is confirmed and you have submitted your qualification evidence. From about 6 weeks before your course starts, you will be able to access online enrolment using your UCLan username and password that will be sent to you. We will prompt you with some handy emails to help you complete your enrolment when it is time.

One of the emails will ask you to upload a photo. This will enable you to set up your University of Central Lancashire Card, which gives you full access to all of our excellent facilities, including the library and sport centre.

Our Admissions Team will send your induction material for your course. After enrolling you will be able to access your timetable and other course materials on the university network. 

Our Student Centre based at Preston Campus houses a range of support services available to all students. At the Student Centre, you will be able to receive help and support on all aspects of university life. From accommodation, finance, and academic queries, to wellbeing, inclusive support and more.

The Student Support team is the first point of contact for any non-academic support. The team is available for a face-to-face support across all our Campuses (Preston, Burnley and Westlakes) and can help you with wide range of issues and queries including financial advice, international student advice as well as general student life queries. If you ever find yourself in a difficult situation or have any questions, come speak to the Student Support team. You can contact them via email or phone on 01772 891828.

The Student Support team also offers a Student Support drop-in and International Student Support drop-in at Preston Campus. The Student Support drop-in gives you an opportunity to disclose any information in a private and confidential space and receive support and advice about wellbeing, mental health, disability and general university life.

The International Student Support drop-in provides chance for international students to drop-in and ask our friendly team any general questions you might have about your visa and working restrictions, academic support, life in the UK or anything else. The International Student Support drop-in is also a chance for international students to make new friends from all over the world, play games and take part in fun activities.

Our students may take on part-time work to pay towards their study expenses and to gain valuable employment experience. Being in the heart of the city means that there are plenty of job opportunities close to campus.

Our Careers team can support you on your job searching journey. Whether it is through giving you tips on enhancing your employability, or offering 1-2-1 consultations and interview practice sessions.

So that studies will not be affected, we recommend to our home student to not work more than 17 hours per week during term-time. Our international students will need to check the working restrictions of their visa to know if they can and how many hours per week they can work.

Studying at university places much greater emphasis on independent learning when compared with school or college. The time spent in the classroom or lecture theatre may seem less, with anywhere between 10 to 15 hours per week. However you'll be need to carry out independent study outside of lectures. You'll use resources such as the library to review, research and extend your understanding of the topic. Typically, this amounts to a working week of 37 hours during term-time.

You will be able to access lots of support to develop your study skills. We have a study skills section on the Student Hub with information about the support we offer. Study skills cover a range of capabilities from digital and technical, to reading, writing and inclusion. 

Our WISER service is dedicated to offering academic support. WISER also run a study skills peer support community. This is a place for UCLan students to support each other with queries relating to academic skills and share techniques or tips for studying successfully. 

Our professionally run Pre-School Centre (situated at our Preston Campus) offers a nurturing and high-quality environment for children aged 6 months to 4 years. For more details, including opening times, please visit our Pre-School Centre webpage.

If you have financially dependent children, you may be eligible Dependants Bursary. Visit our scholarships and bursaries webpage to find out more.

All our senior staff have been supported to undertake specific training to support students who are feeding their babies, and we also feature dedicated breastfeeding facilities across the campus.