As law professionals, managing conflict and resolving disputes are key elements of the work that delegates do every day, whether as line managers tasked with resolving disagreements amongst work colleagues or in providing services to your clients.
Award: 8 CPD points
Level: Short Course, CPD
Study Mode: Full time
Duration: 1 full day
Campus: Start dates are varied
This introduction to mediation, in contrast to other approaches to conflict resolution, will help delegates recognise that in many disputes successful resolution is more likely to be achieved when both parties feel that they have been party to finding solutions to that dispute and, therefore, more likely to accept a proposed outcome.
In addition, mediation, whilst acknowledging the context and the history of the dispute, looks to not only resolve differences but also rebuild and maintain relationships.
Training is delivered in a morning and afternoon session, each for three hours, and carries eight CPD points.
We’re offering highly competitive rates when compared to services in London, Birmingham etc. with the same accredited criteria on completion of the course.
Highlights of the course
- 1 full-day of training
- Roleplaying scenarios to build mediation skillset
- Key transferable skills
- Full CMC accreditation
Delegates must have already completed to Civil and Commercial Mediation training course to partake in this 1-day refresher course.
This course is based in the School of Justice located in the Faculty of Business and Justice
For information on possible changes to course information, see our Essential and Important Course Information
You can find regulations and policies relating to student life at The University of Central Lancashire on our Student Contract page