Interested? See

ILM Level 3 Award in Management of Volunteers

This course is underpinned by a critical analysis of what leadership means and how it is applied in diverse, changing and challenging settings.


Course overview

This programme considers theory, practice and reflection related to the following themes:

  • The ethics of volunteering and volunteer management
  • Providing volunteering opportunities for people with disabilities
  • Health and Safety for volunteers
  • Risk management
  • The rights and responsibilities of volunteers and host organisations
  • The volunteer agreement: expectations
  • Young people as volunteers: the responsibilities of the volunteer manager
  • Recruiting and rewarding volunteers
  • Training and accreditation for volunteers
  • Publicising the work of your volunteers
  • Developing social networks of volunteers
  • Managing difficult situations
  • Managing change

Level: Short Course, CPD
Delivery: Online or at Burnley Campus
Study Mode: Part-time
Duration: 1 year 
Campus: Burnley
Start Date: October 2024

Entry requirements

  • A Level 2/3 qualification or equivalent experiential learning
  • Good standard of written English

This course is based in the School of Health, Social Work and Sport

For information on possible changes to course information, see our essential and important course information

You can find regulations and policies relating to student life at the University of Central Lancashire on our student contract page