Advanced Communication Skills Training

Advanced Communication Skills Training (ACST) is a two-day course for senior health and social care professionals (band 6 and above) communicating with people in challenging or complex situations.


Level: Short Course, CPD
Delivery: Online
Study Mode: Part-time
Duration: 2 days
Campus: Preston and Burnley
Start date: TBC please contact the CPD Team for further details

Course overview

ACST has a practical focus; delegates will reconstruct scenarios from practice where communication is particularly challenging. These may include -

  • supporting an upset or angry patient, or their family
  • delivering significant news
  • responding to important questions
  • challenging colleagues

Entry requirements

Band 6 or above senior health or social care professional


This course is based in the School of Health, Social Work and Sport

For information on possible changes to course information, see our essential and important course information

You can find regulations and policies relating to student life at the University of Central Lancashire on our student contract page