Leadership Hub

The Leadership Hub is a highly skilled team of individuals with a passion for and expertise in: creative facilitation; developmental coaching; and the enhancement of professional practice in leadership development and research. The unique selling point of the Hub is its ability to rapidly mobilise bespoke multi-disciplinary teams to deliver leadership interventions, led by Dr Eliza Morgan (Leadership Hub Director, Reader in Innovation and Enterprise).

Our work to date has included the strategic development of senior leaders and managers in public sector organisations; facilitated sessions; team development in the outdoors; individual coaching for senior managers; group coaching; leadership development of front line supervisors and CMI accredited programmes; leadership masterclasses and project management.

Leadership Hub Projects

Leading Lancashire

European Social Fund

Leading Lancashire is an innovative leadership programme that is tailored to meet the learning and development needs of individuals that work in a small to medium-sized enterprise (SME) across Lancashire. We deliver programmes across Lancashire, enabling people to develop their personal leadership and management skills through training, coaching and support.

Who is it for?

Leading Lancashire is a part-funded European Social Fund (ESF) programme (meaning there is no cost to participants*). Individuals must be

  • Aged 16 or over
  • Eligible to live and work in the UK
  • Be employed 
  • Work for a Lancashire based SME.  ‘Lancashire’ means based in a Lancashire County Council, Blackburn with Darwen or Blackpool postcode area. An SME (Small, Medium Enterprise) is an enterprise with less than 250 employees

*some additional costs may apply for optional accreditations, extra events, or programmes involving psychometric testing.

What will this involve?

We have a number of funded programmes and masterclasses available, these include:

  • Project management
  • Personal Leadership through Psychometric Testing
  • Personal Leadership Development through Coaching

Visit our Events page for upcoming business events and workshops

We want to deliver programmes that suit your needs and the needs of Lancashire SMEs from all sectors. So please contact us if you are interested in any of the events, or if you want to talk further about your requirements. We want to hear from you!

Project Partners

The project partnership is led by the University of Central Lancashire, and is a consortium of regional partners, aiming to enhance equal access to lifelong learning by developing Leadership and Management Skills for Succession.

Find out more information on our partners.

Contact us

Email: Leading@uclan.ac.uk
Phone: Ellen Dobson – Customer Support Officer 01772 894364

or visit our Events page For upcoming business events and workshops.



Meet The Leading Lancashire Team

Professor Chris Pyke and Dr Eliza Morgan

Professor Chris Pyke, Executive Dean of the Lancashire School of Business and Enterprise, is the Leading Lancashire Executive Director and Dr Eliza Morgan, Reader in Innovation and Enterprise is the Leading Lancashire Consortium Director and UCLan Delivery Team Director. Chris and Eliza lead the strategic and operational direction of the project within UCLan and across the partner institutions. 

Professor Chris Pyke and Dr Eliza Morgan

Leading Lancashire circle

Customer Recruitment Manager

Ellen Dobson

Ellen Dobson
Customer Support Officer

Email: leading@uclan.ac.uk
Phone: +44 (0)1772 894364

Caroline Hart

Caroline Hart
Delivery Manager

Email: Chart4@uclan.ac.uk
Phone: +44 (0)1772 895951

Helen Cass

Helen Cass
Delivery Support Officer

Email: HCass@uclan.ac.uk
Phone: +44 (0)1772 892047

For full profiles, please see the Meet the Team section below.

Our Methods

Lego® Serious Play®

Lego®Serious Play® methodology gives those sat around the table the ability to construct innovative and personalised solutions to the complex problems facing their organisation. A focus on the Lego bricks and models created keeps meetings on topic and maximises engagement from all in attendance, something we call the ‘lean in’ culture. With Lego®Serious Play®, everyone builds a metaphorical model and everyone shares the story of their model, this unlocks more of the collective knowledge in the room and creates an environment where everyone feels valued. At the end of the session your organisation will have created more actionable ideas; better understanding of complex problems; increased participation in meetings; greater ownership of decisions and fewer conflicts through improved engagement.

The Lego bricks are the vehicle or structure for the meeting, the content, questions or obstacles come from the partnership that develops between the organisation and the Leadership Hub, that journey awaits.

Outdoor Facilitation

The University of Central Lancashire has world leading status for research and education in outdoor and adventurous coaching and leadership. There’s no standard formula for facilitation in the outdoors because the opportunities and options are almost limitless. Sessions could range from simple use of adventure in an intervention, to more sophisticated forms of education, such as, learnacy, reflective practice, or decision-making. For example:

  • Hosting a meeting whilst looking out over the mountains might create new energy and innovation within a team
  • making use of an adventurous environment to have a shared experience that, with skilled facilitation, could allow more honest and engaging discussion within a group
  • carefully planned sessions with a learning centred approach that cover relevant theories in an flexible manner such as disruptive leadership.

Ability and Personality Psychometric testing

A CV, application letter, or an interview only tell half a story when it comes to trying to recruit high quality employees to your organisation. The same is true of making sure the best people are focusing on the ‘best fit’ role for them and you. The cost of getting this wrong can have dire consequences. Psychometric and ability testing offers employers an accurate way of measuring a person’s capabilities, work style or values in order to acquire the best results for your organisation. In fact, according to the British Psychological Society, research demonstrates that these objective measures provide the most accurate way of measuring individuals.

At the Leadership Hub, our BPS accredited team of ability and personality psychometric testers will work with you to select and deploy appropriate measures to make sure your recruitment and development needs are met. We offer a full range of experience in delivering high quality psychometric testing solutions including numerical, verbal, diagrammatic, and situational reasoning tests through to the personality type indicator, MBTI (a framework for understanding individual differences and strengths) for professional and personal development of your staff; FIRO-B, 16PF, EJI and Belbin Team Roles.

Project and Public Value Management 360˚

The Leadership Hub can deliver recognised Project Management training and qualifications, utilising PRINCE2 and APM methodology. Using a creative facilitation approach, we can also engage those leaders and managers in non-traditional project management roles to lead/sponsor successful projects. In addition to Project Management development, our unique 360˚ offering includes Public Value Management.

Public Value Management provides powerful insights into how to maximise and manage the wider public value of projects. This approach explores the impact of a project, product or service upon individuals and communities, specifically the relationship between individual value requirements and the impact on a project on the public sphere to meet those requirements. This breadth of expertise enables us to create tailored offerings to meet the specific needs of organisations.

The Leadership Hub works in collaboration with UCLan’s Applied Policy Science Unit at UCLan’s Westlakes Campus in a project funded by the Samuel Lindow Foundation. Public Value Management 360˚ has an innovative, robust methodology based upon extensive scholarship and commercial application in large-scale infrastructure projects.

Creative Facilitation

Our style of delivery engages participants with sessions that are strongly rooted in theory and best practice using creative, innovative and fun methodologies to achieve results. We use technology, craft and play to engage small and large groups to generate ideas, reflect on practice, action plan and provide feedback.

Our facilitators are experienced educators and trainers that understand the balance between achieving learning outcomes, and delivering fun.

Working collaboratively with our public and private sector clients we often combined delivery methods to produce a flexible, tailored product offering to deliver required outcomes.

UCLan has facilities that can aid the learning experience, including, simulation suites (observation and live simulation), lecture and gallery rooms and shared open spaces.

We would welcome the opportunity to discuss how we could support leadership and management within your business.

Leadership Hub

Coaching and Mentoring

Our team has experienced and qualified coaches and mentors whose experience spans a range of industries. We offer: Coaching in the Outdoors; Executive; Individual and Team coaching and mentoring; and bespoke Coaching/Mentoring Programmes for organisations, supporting organisations to develop a coaching culture. Closed and Open qualification programmes are also available with the ILM and CMI. Within the confidential coaching/mentoring relationship: it addresses an individual’s current professional concerns; provides space and time for individuals to reflect on and evaluate the professional task; offers employees help with career appraisal and development; explores professional and personal boundaries.

An individual engaging with a coach can find benefits such as improved job satisfaction/well-being, personal productivity and improved communication with team members. Organisations that engage in developing a coaching culture may see those individual benefits magnified, leading to increased engagement, productivity, increased creativity and reputation for supporting high potential employees. Our consultants and coaches can also provide support for organisations that would like to develop a coaching culture, working with leaders and employees to understand the history and operational context, and help embed a coaching programme designed for your business needs.

Dr Eliza Morgan, Reader in Innovation and Enterprise, Leadership Hub Director

Dr Eliza Morgan

Dr Morgan is a highly experienced learning, educational and development specialist with a proven track- record of improving individual and organisational capability through: analysing organisational and individual learning needs; creating bespoke organisational and generic sectoral interventions; leading the delivery and evaluation of interventions; blending interventions designed for organisational needs with the enhancement of individual learning and higher educational attainment.

Eliza’s friendly and collaborative approach delivers effective results and is now central to the establishment and maintenance of relationships with clients from a range of commercial sectors. She is responsible for the creation and delivery of learning interventions and is an engaging facilitator, coach, lecturer and researcher.

Eliza has over 15 years of experience of supporting leadership development through the use of psychometric instruments including MBTI Step 1 & 2 and FIRO-B. She is also an accredited Lego® Serious Play® Practitioner. Her current research interests include the cartography of leadership and the efficacy of leadership development approaches.

Louise Varley, Leadership Hub Project Officer

Louise Varley

Louise brings skills from Psychology, Business and Management to the Leadership Hub, with comprehensive experience of assessment and development centres and their role in leadership. She has worked with a clients from a range of sectors: education, military, emergency and health services, and company executives. Within this client base she has operated 360o appraisals and is qualified for both Level A and Level B psychometric tests.

Within the Leadership Hub, Louise is central to mapping out the journey of clients to ensure that their individual needs are accommodated within our programmes and that the projects run smoothly to ensure a client’s needs are met.

Ann Marie Ward, Leadership Hub Project Officer

Ann-Marie Ward

Ann Marie has a background in training and organisational development within the public sector. As a qualified trainer, she has held a range of people-centred roles that involve, group facilitation; coaching; practice development and interpersonal skill development.

Experience in Organisational development and Project management has enabled Ann Marie to successfully lead projects supporting human resources and training teams to improve opportunities for all employees Lancashire probation service, including developing a coaching programme, amending the appraisal process, supporting internal communications and adopting an apprenticeship scheme.

At UCLan, Ann Marie has supported the project management of a Euro-China collaborative research project on ageing-in-place, coordinating multi-disciplinary research teams in the UK, France and China. Within the Leadership Hub, Ann Marie supports the design and delivery and evaluation of leadership development and project management programmes.

Helen Cass, Leading Lancashire Delivery Support Officer

Helen Cass

Helen has worked for UCLan for over nine years, during which time she has supported staff to identify their training needs. She is a qualified MBTI practitioner and trained mentor.

Caroline Hart, Leading Lancashire Delivery Manager

Caroline Hart

Caroline is a coach, facilitator and leads the delivery of UCLan’s Leading Lancashire Project. Previously Director of Operations for a North West Charity, Caroline is a qualified social worker who spent over 10 years in the voluntary sector. She has worked at UCLan for 6 years, coaching individuals and teams and facilitating development programmes. Caroline’s passion is people, and loves working with individuals to explore their own skills, qualities and resources. She also likes coffee!  

TAPP: Testing for Ability and Personality Psychometrics


Project and Public Value Management 360˚

CMI Accredited Programmes

Coaching and Mentoring

Eliza Morgan

Onno Baudouin

Susan Fletcher

Stephanie Jones

Nicola Lambourne

David Leeming

Dorota Marsh

Martin Salisbury

Helen Cass

Louise Varley

Ann Marie Ward

Eliza Morgan

John Ashton-Yamnikar

Onno Baudouin

Susan Fletcher

Jenny Lamb

Michelle Lyons

Penelope Marshall-Kalina

Judi Morgan

Francesca Walker

Gaynor Wood

Caroline Hart

Ann Marie Ward

Dr Rick Wylie

Stephen Haraldsen

Michele Lyons

Francesca Walker

Neil Wharmby

Toby Weymouth

Ann Marie Ward

Dr Eliza Morgan

Louise Varley

Francesca Walker

Neil Wharmby

Dr Eliza Morgan

Michelle Lyons

Caroline Hart

Jane Samson

Ann Marie Ward

What other say about us

“An excellent three day course, that framed the delivery very well and met my expectations”

Public Sector

“Very good format of the team delivery to attempt delivery styles and refresh delivery styles. All lecturers delivered at a good pace. Acknowledged the needs of the group providing breaks and further explanations as required”

Public Sector

“Lego building helped express opinions/ideas constructively”


“It was very beneficial to “discover my preferences and how they may affect my leadership skills at work”

Social Work

“Very good level of knowledge demonstrated by all the trainers, which made the learning experience enjoyable"

Emergency Services

“The team at the Leadership Hub helped us to plan an innovative and inspiring session for a diverse group of our charity’s stakeholders, and delivered the workshops on the day with focus and creativity. Their input and guidance helped us avoid the trap of repeating the ‘same old’ tactics, and brought a fresh approach to tackling some of the key questions our communications strategy needed to address. The facilities at our fingertips in the Media Innovation Studio also helped facilitate open and honest contributions from all delegates, which was so important to the overall success of the day.”

Charitable Sector

Join the Journey | leadershiphub@uclan.ac.uk | @LH_UCLan