While many employers investigate incidents, the quality of incident investigations varies – with incidents frequently attributed to “human error” while factors such as culture, training and work pressure are overlooked.
The course covers the moral, legal and financial reasons for carrying out effective incident investigations; the benefits of incident investigation; human and organisational factors; the process of investigation, including gathering and organising evidence and identifying immediate, underlying and root causes; interview technique; understanding the significance of bias and blame cultures.
The qualification includes an innovative end-of-course assessment in which learners are asked to analyse a case study film and identify poor and good practices in interviewing techniques.
Highlights of the course
The qualification will ensure critical investigations are carried out effectively. Employers, supervisors, health and safety representatives, union and safety representatives will all benefit. Attending the course will enable you to:
- Independently investigate incidents
- Gather evidence including conducting witness interviews
- Produce an action plan to prevent a recurrence of an incident
- Contribute to team investigations for large scale incidents
- Positively impact the safety culture in your organisation
Award: Short Course
Study Mode: Part time
Duration: 1 day
Start Date: Start dates are varied
This course is based in the School of Engineering and Computing
For information on possible changes to course information, see our essential and important course information
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