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Paying your fees

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Make an Online Payment

Your fees to the University can be paid upon enrolment and you do not have to wait for your invoice. All that is needed to make a payment is your student number. During enrolment week the Cashiers Office in Adelphi Building is open from 9am until 5pm Monday to Thursday and from 9am until 4pm on Friday. After enrolment week payment can be made as follows:

  • On the internet at our Online Payments web page 24 hours a day, 7 days a week by quoting your student number using the link at the top of this page
  • By cash, cheque, credit (MasterCard, American Express or Visa) or debit card by personal visit to the Cashiers Office in Adelphi building between 9.00am and 5pm Monday to Thursday and 4pm on Friday 
  • Card payments will be accepted between 9am and 5pm Monday to Thursday and 9am to 4pm on a Friday by telephone on 01772 892184 or 892186
  • Bank transfers should be sent to the account of the University of Central Lancashire at Barclays Bank PLC, Preston, details as follows:

    Sort code : 20-69-85
    Account number : 20560332
    IBAN : GB04BARC20698520560332
    Swift address : BARCGB22

Cheques made payable to the University of Central Lancashire will also be accepted through the post addressed to Financial Services, University of Central Lancashire, Preston, PR1 2HE. Please write your student number on the back of the cheque. HEADLINE INFORMATION
  • Instalment arrangements are only available for fees in excess of £400 for UK/EU students.
  • Instalment arrangements for full-time International students are only available where the tuition fees for the academic year exceed £5,500. Note that instalments are NOT available for the Bachelor of Medicine and Surgery programmes.
  • These options apply to self-paying students only. Where a sponsor is paying on behalf of the student, the terms are due and payable upon date of invoice.

Most new and continuing full-time UK and EU undergraduate and new part-time undergraduates will be able to apply for a Tuition Fee Loan to fund their studies. Postgraduate Loans are available for eligible Home and EU students, there are also Professional and Career Development Loans available. 

If you are paying your own fees or where funding is being provided through sponsorship, loan etc. and has yet to be confirmed you will be sent an invoice in the first semester which includes details of the fees charged, payment dates and a details of how to make your payments. You are responsible for making sure that fee payments are made on or before the instalment dates. If you consider that you should not have received an invoice or that the fees charged are incorrect, please contact the Tuition Fee Team in the first instance.

It is important that you keep your contact information such as address, phone number and e-mail address current through the MyUCLan interface. You can also access details of outstanding fees in MyUCLan by checking your financial details by clicking on the My Financial Details link in the home tab section of student portal.

CONTACT THE CUSTOMER ACCOUNTS TEAM

The Customer Accounts Team is based on the ground floor of Adelphi Building, with the Cashiers Office. We are here to try and help and assist students who encounter difficulties in paying their tuition fees to the University. Please contact us as soon as you can if you realise that you may have issues paying your fees.

Office opening Hours: Mon-Thu 9.00am - 5.00pm, Fri 9.00am – 4.00pm

Email: caccounts@uclan.ac.uk

Telephone:

  • UK / EU students surnames A-K 01772 892183
  • UK / EU students surnames L-Z 01772 892205
  • International students 01772 894526

INSTALMENT OPTIONS

A. FULL-TIME UK/EU

Undergraduate Students

Option 1: Payment in Full

Fees can be paid in full at or before enrolment using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by Instalments

An instalment plan of three equal payments linked to the three Student Loan Company payment dates as follows:

    • 15th November 2016
    • 9th January 2017
    • 24th April 2017

The fees will be split into these dates on your invoice and you will be expected to make payment on or before the due date.

B. FULL-TIME UK/EU

Postgraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by Instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows:

    • Upon receipt of invoice after enrolment
    • 22nd February 2017
    • 31st May 2017

The fees will be split into these instalment dates on the invoice and you will be expected to make payment on or before the due date.

C. PART-TIME UK/EU

Undergraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows: 

    • Starting on 1st December 2016 and finishing on 1st May 2017 or
    • Starting on 1st April 2017 until 1st September 2017 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

Alternatively contact Customer Accounts, promptly when you enrol to request a Direct Debit mandate to be sent through the post.

D. PART-TIME UK/EU

Postgraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by 3 Instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows

    • Upon receipt of invoice after enrolment
    • 22nd February 2017
    • 31st May 2017

You will receive an invoice containing instructions on how to pay your fees and you will be expected to make your payments to UCLan on or before the due dates.

Option 3:Payment by Direct Debit Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows:

  • Starting on 1st December 2016 and finishing on 1st May 2017 or
  • Starting on 1st April 2017 until 1st September 2017 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

Alternatively contact Customer Accounts, promptly when you enrol to request a Direct Debit mandate to be sent through the post.

E. UK/EU

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows:

    • Starting on 1st December 2016 and finishing on 1st May 2017 or

    • Starting on 1st April 2017 until 1st September 2017 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

Alternatively contact Customer Accounts, promptly when you enrol to request a Direct Debit mandate to be sent through the post.

Option 3: Payment by 3 Instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows

o Upon receipt of invoice after enrolment

22nd February 201731st May 2017The fees will be split into these instalment dates on the invoice and you will be expected to make payment on or before the due date.

F. INTERNATIONAL STUDENTS

Option 1: Payment in Full

Students that pay in full at or before the University’s published enrolment deadline, may be entitled to an Early Payment Bursary reduction to fees of £300.

Option 2: Payment by Instalments

Students may opt to pay their fees in two equal instalments:

o The first payment is due at or before enrolment

o The second payment at the start of the second semester, which is January for September start students

There is an administration fee of £150 for students who pay by instalment.

See UCLan's information on tuition fees for full details on the fee charging structure for international students.

LETTERS OF SPONSORSHIP

If you have an employer / sponsor who is paying your tuition fees on your behalf, you will need to provide a letter from your sponsor on headed paper detailing where the invoice should be sent, as well as your Student Registration Number which typically start G20……. Please ensure this includes a purchase order number from your sponsor if this is a condition of payment to their suppliers. The sponsor will be expected to pay your fees upon receipt of invoice. 

Note that the University will only accept letters from previously approved sponsors or those that can be verified.

The Sponsor Letter should be sent, either hard copy to:

The Tuition Fee Team, Academic Registry, UCLan, Preston, PR1 2HE

Or as an email attachment to: tuitionfeeteam@uclan.ac.uk 

Note that if a sponsor letter is not received before the University begins its billing processes then you may receive an invoice directly. If following receipt of a sponsor letter your sponsor fails to pay your fees, you remain personally liable for the cost of your course and the invoice may be redirected to you.

What happens if you fall into arrears?

The University expects any tuition fees due to be paid promptly in accordance with the fee payment options listed above and upon your invoice. Wherever possible you will be sent a prompt by e-mail ahead of the due date to remind you to make your payment on time.

The University will send you further reminders by e-mail and post if any of your payments become overdue. It is important that you check your UCLan e-mail account for messages and reminders from Finance. Please contact the Customer Accounts team as soon as possible to discuss any fee payment difficulties you may encounter and they will try to assist you.

If tuition fees remain unpaid and overdue there are a number of sanctions the University may consider implementing, including the following:

  1. Withdrawal of University library and computing facilities;
  2. Termination of enrolment and withdrawal from the University;
  3. Withholding certified transcript
  4. Refusal to re-enrol
  5. Withholding final award certificate
  6. Denial of attendance at awards ceremonies
  7. Withholding of Confirmation of Acceptance to Study (CAS)
  8. Include relevant details in any reference provided to a third party

None of these are courses of action that are taken lightly and we understand that students may have financial difficulties from time to time. You will be given 7 days’ notice by e-mail to your UCLan e-mail address before your network access is locked, to try and reach a resolution before any action is implemented.

Staff members in the Financial Services Customer Accounts team are available to offer help and guidance to students in meeting their fee payment obligations to the University.

Students requiring guidance and support on a wider range of student finance issues can seek assistance from the Student Union who have a specialist Student Union Advice and Representation Centre on campus.