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Qualification helps Zoe up the career ladder

A postgraduate qualification at UCLan helped Zoe Tootle to gain a prestigious human resource (HR) position at The Football League, the largest single body of professional clubs in European football.

After working as a HR Manager for The Football League for almost two years, Zoe has been promoted to Head of HR.

Zoe said: “I’m solely responsible for the department of approximately 120 employees based at the Operational Centre in Preston and the Commercial Centre in London as well as remote employees.”

Zoe is responsible for leading and providing an effective HR service for The Football League and its subsidiary groups. It’s her responsibility to ensure both the strategic development of people and robust HR systems and policies, help deliver the organisation’s overall objectives.

In 2003 Zoe enrolled on the Postgraduate Diploma in Personnel Management and Development (CIPD) part-time course at UCLan after Lancashire County Council (LCC), her employer at the time, sponsored Zoe to come to UCLan.

“I had decided to go into human resources straight from my college in 2000 and due to a number of quick promotions, I decided that I wanted to study the CIPD course to enable me to continue in my chosen field”, shared Zoe.

According to Zoe, she could not have asked for more whilst studying at UCLan.

She commented: “The CIPD gave me so much confidence in both personal and professional elements of my life and has enabled me to secure employment that I could only have dreamt of prior to the course.

“I know that without the supportive course leaders, tutors and peers I would have not developed my career so quickly.”

After graduating from the course, Zoe continued to work for LCC but was soon appointed as HR Manager at Bridgewater Hall, Manchester, on a six month fixed-term contract to cover maternity leave. At the end of the six months, the post was extended for a further six months and at the end of the extension, after the permanent post holder left, Zoe was offered the role where she worked for three years before joining The Football League.