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Undergraduate Students (Preston) – first few days

You might be a little bit anxious as well as excited about your first few days at university, but don't worry, there will be our Student Ambassadors and plenty of other people around to help you each step of the way. The checklist below will help you know what to do and what to expect once you arrive on campus.

Starting university this September? Before you start there are a few important things you need to do. Use our checklist to make sure you have everything covered before you join us.

Need some help and support in your first few weeks? If you’ve got a query on anything from enrolment to timetabling or student finance our team is here to help. Simply call +44 (0)1772 891990.

Be prepared for when you arrive

You'll have a busy timetable from day one of Welcome Week, so make sure you've checked your weekly timetable on the Student Portal.

Starting on Monday 27 September, our Welcome Week is packed with a mix of useful induction activities delivered on campus and online. This will include:

  • Your course induction session and a course social based on campus – it’s essential to attend and get yourself off to a great start with your course peers. Check your online timetable for the date and time of your sessions.
  • Drop-in to the Student Centre where staff will be on hand to answer any queries on finance, tuition fees, enrolment, wellbeing, healthcare, timetabling, academic support, and much more. The library will also be open for queries and technical support with your network account, access to systems, to collect your student card and more.
  • Take part in a tour of the Campus and the Library in person or virtually, plus Preston walking tours to get to know the area.

Your Student’s Union will also be on hand with lots of events, activities and socials to get you settled into student life and make friends.

If you're expecting a student maintenance loan, it will be paid into your bank account a few days after you arrive on campus, as long as you have completed online enrolment. If you're having difficulties with your funding or funding application contact our Student Financial Support Team.

Remember - you need a bank account to have your maintenance loan paid into. If you need an official letter confirming you are a UCLan student in order to open a Student Bank Account use our online request service once you've completed enrolment.

The UCLan Student Portal is your gateway to all your course material, advice and learning tools needed to support you in your studies. Log-in and get started or access your timetable on your mobile.

If you're moving away from your family home at the start of term, you should be prepared for your TV Licensing and Council Tax responsibilities. You won't be covered by the TV license at home, once you've moved to a new term-time address. If you watch or record programmes at the same time as they are broadcast, you will need a TV license, whatever device you are using. Further information on TV licensing is available via the TV Licensing website or by calling +44 (0)300 790 6071.

You may also be required to pay Council Tax. If you are a full-time student and living in a hall of residence you will be exempt from paying Council Tax. The same applies if you're living in a property where all the adult residents are also full-time students, but you will need an exemption certificate. Please note, you must have enrolled on your course and your course must have started before you can apply for a Council Tax Student Certificate.

However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill. Drop in to the Student Centre for further advice from the Student Support team.

The Library offers thousands of books, excellent computer facilities and staff support. You can access the Library 24/7 during term-time with your University student ID card.

As well as a wide range of books and journals, there are computer rooms, meeting rooms and reading areas. A “click and collect” service for books is also available for additional convenience. The print shop is open during usual office hours, and you can have large format or specialist items printed there.

Find out how things work in the Library by completing online Library and IT Induction sessions.

We advise that you register with us, or a local NHS GP as soon as you arrive, rather than waiting until you become ill. The University of Central Lancashire has its own on-campus Medical Centre located in Foster Building and you can register in person or by calling +44 (0)1772 892598. For dental treatment, you will need to register via the NHS Helpline.

If you have a low household income, you may be eligible for the NHS Low Income Scheme which could help you pay for prescriptions, dental treatment, eye tests and more.

In order to apply, you should complete the HC1 form once enrolled on your course and in receipt of your student finance as this will ensure you are providing correct and accurate information. Complete the form online. The team in The <i> are also on hand to help assist when completing your form.

Whilst the COVID-19 Pandemic is still affecting the UK, you may be asked a series of questions before attending any medical appointments or offered a telephone appointment in the first instance.

Due to our rigorous health and safety processes and the part that our students have played in helping to keep each other safe, our COVID-19 infection rates have remained low. These processes will continue as we look forward to welcoming you to campus. Please make sure you keep updated with latest information on our safety measures via our FAQ page online.

We strongly encourage you prior to arrival to complete a Personal Evaluation for campus attendance. By completing this anonymous online survey your personal health and wellbeing circumstances are assessed to inform you of next steps. The University will not store any of the information that you provide.

Your safety on campus is a priority for us and we will continue to be led by Government guidance and complete thorough risk assessments for every element of campus activity. We aim to provide a safe and secure environment for all colleagues, students and visitors, whilst at the same time providing a rapid response to emergency situations and incidents.

Our team of trained, experienced and licensed security personnel provide regular patrols around the University and its premises, rapid response to emergency incidents and requests for assistance, CCTV monitoring and escorts, provide a permanent point of contact, personal safety advice, preferred routes, key holding etc, out of hours access and welfare checks, trained first aiders and a lost property service.

The security team regularly patrol the campus and are available 24/7 if you have any concerns. Just call 01772 892068 or ext. 2068 from a campus phone (deaf users please text 07891 679 537).

Now that you’ve arrived on campus, there’s loads of information that you will need to get to grips with. Check out our Useful Information section to help get your first few weeks off to a flying start! From a handy campus map and academic calendar to study skills workshops and applying for your free sports membership – this section is your one stop shop to life at UCLan.