Undergraduate Students (Preston) – Before You Arrive
Congratulations on your success and a warm welcome to the University of Central Lancashire. Moving to university is a big change, so we want to make sure your transition is as smooth as possible.
Despite the COVID-19 pandemic, we are determined to provide the best experience for you in the coming months and to make sure you’re a valued part of our UCLan community. However, there will be a range of extra precautions in place to ensure the health, safety and wellbeing of all our students and staff at our UK campuses.
If we have received your personal email address, you will have received an email from us asking you to validate and confirm it is correct. Please look out for this email and click the link to confirm your email address.
If you don't do this, we will be unable able to send you your UCLan username and password. If you haven't received this request, and you've checked your inbox and junk mail, please contact email@example.com.
Most new undergraduates are entitled to a loan for tuition fees and possibly living costs as well. The earlier you apply the sooner you'll have your student tuition fee loan, so, if you haven't applied yet visit Student Finance to get started.
Have your National Insurance Number and passport details to hand. Make sure you check out the loans, grants and bursaries you might be entitled to. If you need any help or advice, contact our Student Finance Support Team via email. If you are not eligible for a tuition fee loan or intend to pay your own tuition fees to the University as you study, please see our guide to paying your fees.
Something else you can organise before you arrive is a bank account that your maintenance loan can be paid into directly. Be sure to shop around and ask about student bank account benefits. Even if you've already got a bank account you should check that you can convert it so you don't miss out on any free gifts and good deals.
Explore the NHS Low Income Scheme, which may give you help in funding the costs of your prescriptions. The National Union of Students also provides advice on healthcare benefits.
If you have a mental health problem, long term illness or any other disability, you can apply for Disabled Students’ Allowances (DSAs). These allowances are on top of Student Finance and you do not need to repay DSAs. How much you receive from DSAs is not based on your household income, but what you need. Some of what you could get help towards the cost of specialist equipment, extra travel and other disability-related costs of studying. To find out more information and how to apply, visit the gov.uk website.
Join in the conversation on our Facebook Social Campus Community. We’ve created a number of subject-based course groups which provide an ideal opportunity to make friends and meet classmates before you arrive and ask all those burning questions about campus life. Discover your subject group and start chatting with other students today. There's also a range of accommodation groups too, to meet your flatmates before you arrive.
We look forward to welcoming you and helping you to settle into University life. Once you've made us your firm choice, you can apply for a room in halls.
We guarantee a room in halls on campus for every full-time student studying with us. So you can be rest assured that you’ll find your ‘home from home’.
We have a choice of accommodation available, but it's best to act early to reserve the room you want.
If you're already holding an accommodation offer from us, you'll soon start to receive details about where to collect your keys, keep an eye on your emails. You can also access this information via the accommodation portal.
Safe arrival to Campus will be managed by our dedicated booking system to enable you to access your new accommodation, and get settled, in a comfortable environment.
Students living in our shared accommodation will be classified, in keeping with government advice, as sharing a household. Currently this means that students can socialise as a household but would need to observe government advice relating to socialising with other households/flats and having visitors. If you haven’t already, joining your UCLan Facebook Groups for your course and accommodation are a great way to get chatting to people before you arrive. Through these groups, you could find some of your potential flat mates.
Moving to University remains an exciting time and, working with the Students' Union, we are developing a series of virtual events to assist you in making friends and enjoying a fun and memorable student experience. Our on-site residential management team look forward to offering you a warm welcome and will be available to help you with any matter relating to living at UCLan.
Please be reassured that our student accommodation will be managed in line with all social distancing requirements and that our planning will be responsive to changing public health requirements. We realise that starting University is both a daunting and exciting time. Support and help is available to you every step of the way to ensure your experience with us is enjoyable and rewarding.
We offer free internet access if you are living in halls owned or leased by the University. While we are providing as much face-to-face learning as our campus spaces will allow, you will also be able to access any online lectures in your accommodation with the ability to watch again at a time suitable for you.
If you have any queries regarding UCLan accommodation, please look at our Frequently Asked Questions.
If you opt to live in private accommodation, please contact your landlord directly to finalise your arrival arrangements. If you need any further advice, please contact firstname.lastname@example.org. The Student Accommodation private sector team at UCLan works closely with private providers, registered on UCLan Landlord Registration Scheme, and will be able to assist you as needed.
If you'll be living off campus, our sustainable and active travel information explains the best ways to commute into Preston.
Enrolment is the formal step which confirms your status as a student at the University of Central Lancashire and enables your access to all University services. After as we've emailed you your username and password you should use these to enrol on your course, so as not to delay any student finance or access to other university services.
As part of the online course enrolment you must upload a suitable form of personal identification (ID) documentation. Enrolment should take no longer than 10 minutes and is a simple confirmation of your details.
Please note that due to COVID-19 enrolment will be solely online, therefore please ensure you enrol online on your course prior to arrival on campus.
Your UCLan ID card is your University identification and will provide you with access to the UCLan network and a variety of services. You will also need your UCLan ID card to register your attendance at classes, lectures and seminars.
You can order your UCLan ID card by uploading a photo using our online photograph service. Make sure you have your University Registration Number with you to log in.
Your student card will be sent to your home address, if you complete this action 1 week prior to your course start date.
Most compulsory welcome sessions and talks will take place online via Microsoft Teams. Prior to the start of teaching there’s a number of online pre-arrival informal course and support services induction sessions.
You will need a computer to be able to carry out your studies. If you’re looking to buy a new laptop we would recommend looking at the options available through the Microsoft Store. If getting access to a device is going to be a problem for you, there may be additional support available so please get in touch with us and we can discuss some solutions.
Please ensure you have installed Microsoft Teams on your computer, laptop or tablet so you can join in any timetabled sessions. Information on how to do this can be found on the LIS Web pages. These events and talks will help you learn about the Support Services at UCLan, meet your course mates and tutors and help you prepare for when teaching begins.
Once you have your UCLan email and your network password, log on to your Student Portal and click on 'weekly timetable' where you'll be able to discover your classes and lectures once teaching begins. Don't worry if your teaching timetable isn't showing when you first log on. Keep checking back regularly as new sessions are being added.
Your safety on campus is the priority, and we look forward to welcoming you to our safe campus. We will continue to be led by Government guidance and complete thorough risk assessments for every element of campus activity.
We have a range of measures in place to help keep you safe:
- Social distancing measures are in place, with reduced building and classroom occupancy.
- Clear signage will direct you round campus, showing a keep left system, separate entrances and exits where possible, and defined capacities within teaching and social spaces. There will be fixed hand sanitiser stations around campus, with one at every building entrance/exit, outside every bathroom and restaurant, and dotted around each teaching floor.
- Friendly staff and student helpers will be visible on campus offering advice, directions and reminding about social distancing.
- All areas will be cleaned regularly throughout the day including bathrooms and restaurants and classrooms. Antibacterial wipes will be available in high turnover areas like the library and computer rooms, for you to clean your keyboard and mouse before using.
- All essential services like student wellbeing appointments and academic advisor meetings will be able to be done online.
- The UCLan security team regularly patrols the campus and is available 24/7 if you have any concerns. Just call 01772 892068 or ext. 2068 from a campus phone (deaf users please text 07891 679 537).
We’ve done everything we can to make campus a safe place but staying safe is everyone’s responsibility - we are all in this together and we may be living with coronavirus for a bit longer. It is important to be mindful that while some people may be happy living a near-normal life, others in different circumstances (for example those in a vulnerable group) will be naturally nervous around others.
We strongly advise to ensure both your MMR and Meningitis ACWY vaccinations are up to date before you begin university. Measles is caused by a very infectious virus and can cause rashes, high fevers and can lead to very serious complications in adults. Untreated meningitis can cause life-threatening blood poisoning and result in permanent damage to the brain or nerves. Contact your local GP surgery and arrange an appointment.
Looking for answers?
Browse our new students' most frequently asked questions. If you can't find an answer to your question here, then do please contact us and we will do our very best to help.