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Undergraduate Students (Burnley) – First Few Days

You might be a little bit anxious as well as excited about your first few days at university, but don't worry, there will be our Student Ambassadors and plenty of other people around to help you each step of the way. The checklist below will help you know what to do and what to expect once you arrive on campus.

Be prepared for when you arrive

You'll have a busy timetable from day one, so make sure you've checked your weekly timetable on the Student Portal.

Welcome is packed with useful induction activities delivered both online and face to face. You will be allocated time on campus to get essential information. Check out what else is on:

  • Information on clubs and societies membership will be available through the Students’ Union, as well as a range of information stalls.
  • Claim your free Sports Membership at St Peters’ Leisure Centre.
  • A safe organised Campus Tour.
  • Meet reps online from our student support services who will answer any queries on finance, tuition fees, wellbeing, healthcare, academic support.
  • Meet fellow students and participate in a group meeting where you will meet a member of the academic team from your School.
  • Collect your UCLan student ID card if not received at your home address.

Keep checking back on the Students’ Union websites to find out more about organised fun social activities during Welcome Week and throughout the rest of the year.

And there’s much more through online sessions – keep checking regularly your timetable as more sessions are being lined up.

If you're expecting a student maintenance loan, it will be paid into your bank account a few days after you arrive on campus, as long as you have completed online enrolment. If you're having difficulties with your funding or funding application contact our Student Financial Support Team.

Remember - you need a bank account to have your maintenance loan paid into. If you need an official letter confirming you are a UCLan student in order to open a Student Bank Account use our online request service once you've completed enrolment.

The UCLan Student Portal is your gateway to all your course material, advice and learning tools needed to support you in your studies. You can also access your personal timetable via the Student Portal, which will tell you what you’ll be doing during Welcome Week and beyond. Log-in and get started or access your timetable on your mobile.

If you're moving away from your family home at the start of term, you should be prepared for your TV Licensing and Council Tax responsibilities. You won't be covered by the TV license at home, once you've moved to a new term-time address. If you watch or record programmes at the same time as they are broadcast, you will need a TV license, whatever device you are using. Further information on TV licensing is available via the TV Licensing website or by calling +44 (0)300 790 6071.

You may also be required to pay Council Tax. If you are a full-time student and living in a hall of residence you will be exempt from paying Council Tax. The same applies if you're living in a property where all the adult residents are also full-time students, but you will need an exemption certificate. However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill. Further guidance on how to check your eligibility or apply for an exemption certificate can be found on our Student Support pages.

If you are moving away from home to study at the University of Central Lancashire, don’t forget that you may need to update your electoral register information to ensure you are able to vote in the event of an election.

You can vote in person, by postal vote or by proxy. To make sure your voice is heard register to vote.

The University library offers thousands of books, excellent computer facilities and staff support. It is open during term time to support you in your studies whether you’re an early bird or night owl. In your first few weeks you will have the opportunity to find out how things work in the Library by completing an online Library and IT Inductions. Stay updated with your access to the Library at Burnley.

When you enrol on a UCLan course, you automatically become a member of the Students’ Union. This means you can take advantage of all the opportunities available to you throughout the year, as well as joining their wide range of welcome events and activities.

The Students’ Union is independent from the University and their mission is to ‘make life better for students’. With over 100 student groups including religious, cultural, political, academic, arts, media, performance, sports or volunteering, there’s something for everyone to get involved in- no matter your interest or ability! Joining a Sports Club or a student-led society is a great way to meet like-minded people and make lasting friendships at University.

Whilst studying at our Burnley Campus, you will receive academic administrative support from our Campus Admin Hub and support services. You will be able to access bookable face-to-face appointments and guidance from anything from timetable and course enquiries to professional placement and module registration.

The <i> Burnley Campus Student Helpdesk is here to help you with a wide variety of things from Council Tax Exemption Certificates to Wellbeing Information and support. Visit our student support page for more information on support services.

We know that one of the reasons that students choose to come to UCLan is for the on-campus experience, to soak up the culture and for the excellent student support. It’s important to us that you still receive the best possible experience and we are therefore planning a mixture of both face-to-face and online teaching, with timetables adjusted to limit the number of students on campus at any one time where necessary.

Face-to-face interaction

Our courses will start at the same time as planned and we want to deliver as much face-to-face teaching in accordance with social distancing as we can as we know this is important to many of you. Teaching in small groups, seminars and tutorials will be crucial to your experience and lab-based learning and specialist teaching that can be conducted in-person with social distancing applied will go ahead as normal.

Online lectures

We will be delivering interactive lectures online so you can watch at a time suitable to you. Our digital learning provides a flexible and interactive experience and gives repeated access to material. In some cases, we believe that this form of learning will actually be preferable to large traditional lectures as it provides greater flexibility to meet your needs and encourages greater interaction.

To start your studies with us it is important that you have a computer to ensure you can engage and interact with the digital learning environment we will be providing.

Many of our on-campus learning spaces and classrooms are equipped with wired and wireless connectivity for the Microsoft Surface range of devices.

We advise that you register with a local NHS GP as soon as you arrive, rather than waiting until you become ill. For dental treatment, you will need to register via the NHS Helpline.

If you have a low household income, you may be eligible for the NHS Low Income Scheme which could help you pay for prescriptions, dental treatment, eye tests and more.

In order to apply, you should complete the HC1 form once enrolled on your course and in receipt of your student finance as this will ensure you are providing correct and accurate information. Complete the form online. The team in The <i> are also on hand to help assist when completing your form.

Whilst the COVID-19 Pandemic is still affecting the UK, you may be asked a series of questions before attending any medical appointments or offered a telephone appointment in the first instance.