AUC in the UK

Frequently Asked Questions

FAQs for AUC students

There is a dedicated email set up for AUC students on our UCLan Preston Campus. If you don’t find the answer to your query below, please drop us an email and we’ll respond as soon as possible. Email the team at

What is all the building work currently in progress?

Our Campus Masterplan vision is to create an attractive and inviting, world-class campus compatible with UCLan’s status as one of the UK’s largest universities. A core principle of our plan is to integrate our campus seamlessly with the rest of the City, benefitting current and future generations of students, staff, visitors and the wider community.

To find out more about the Campus Masterplan project, including current building work and new student spaces which are due to be opened from November – please visit our dedicated website.

Is UCLan a safe place to study?

Yes! Preston is a small student-friendly city with a Purple Flag status, which acknowledges it as one of the safest, cleanest and most enjoyable places for a night out. However, it’s still wise to be vigilant and we have lots of safety initiatives in place to help you…

Make sure you lock all window and doors to your room/flat/house when you leave. Keep expensive items such as bags, jewellery, mobiles and tablets out of sight when in public areas.

Be observant when you are out, particularly at night. Plan how you will get home before you go out. Try to walk with others, particularly at night. Keep an eye out for friends when you are out and about. Make sure you know where your drink has come from and that it is in your possession at all times. Never feel pressured into doing anything you don’t want to do.

If you’re working late in the library and live in a PR1 or PR2 postcode area then why not use the Free Late Bus service to get you home between the hours of 10pm and 4.30am? Pre-booking is required which can be done at the Library reception. Bookings are subject to availability and can be made up to 10 minutes prior to departure time.

What is my UCLan Associate Card?

You’ll need to ensure you’ve received your UCLan Associate Card to access facilities and services across campus. It’s always a good idea to have this with you wherever you are on campus as you’ll need it to add print credit and take out library books etc.

Where is the nearest Pharmacy?

If you need to obtain any prescribed medicine or need any standard over the counter medicine, you’ll find a small community pharmacy on campus on the ground floor of Foster Building. This pharmacy is open weekdays from 8.30am-5.30pm.

What do I do in an emergency?

Here at UCLan we aim to provide a safe and secure environment for you and your property whilst at the same time making sure we can respond quickly to emergency situations and incidents.

Trained Security staff can be found 24 hours a day, 365 days a year in Harrington Security Control on the ground floor of Harrington Building. We also provide extensive CCTV coverage around campus which is monitored and recorded. The Campus Security team can be contacted on 01772 892068 or 2068 from an internal UCLan telephone. You can also email them at

Whilst out and about, don’t be afraid to call Preston Police direct on 01772 203203 or in an emergency dial 999.


If you discover or suspect a fire:

operate the nearest red fire alarm call point;
dial 333 on your way out of the building or use the green or red telephone you can find at the main entrance and tell the telephonist where the fire is.


If the Fire Alarm Sounds

leave the building by the nearest available exit, closing the doors behind you;
do not stop to collect personal belongings;
do not use lifts;
assemble in the designated areas as shown on the blue fire notices displayed in various locations within buildings;
do not re-enter the building unless told to do so by the Fire Officer or University Emergency Officer


A list of University First Aid Officers is displayed at the entrances to all UCLan buildings showing the names and contact details of the First Aid Officers within that building. Alternatively you can call a First Aid Officer by phoning one of the following numbers:

333 (University emergency number from internal phone)
0 for Switchboard (from internal phone)
Security telephone 01772 892068 (internal phone Ext: 2068)

Please note: Whilst on campus do not call for an ambulance directly. It is important that you use the contact details above.

Is there car parking on campus?

There are several large car parks located around the central campus area. Permits are only available to students fulfilling certain criteria though all students are eligible to apply for an evening and weekend permit which is free.

Where are the nearest cash points?

There are a number of ATMs available on hand and around campus. These can be used to withdraw money, without any charge. The campus map shows their locations.

Where are the best places to eat?

There are a number of places to find food across campus, selling snacks, coffee, hot means and healthy salads. If you need a snack out of hours, vending machines are also available. You can locate all the food outlets on the campus map. There are also numerous bars, restaurants and cafes located in the city centre, just a short walk away. Check out our handy ‘Food City’ guide for our top suggestions.

Is there a local gym?

On campus , we have our Sir Tom Finney Sports Centre (STFSC) which offers Student Union (SU) sports clubs, instructor led classes and individual training. UCLan’s outdoor sports facilities can be found at the UCLan Sport’s Arena 2 miles away.

UCLan’s Multi-faith Centre

The Oasis exists to encourage people in the pursuit and development of their faith and to promote the understanding and respect amongst members of different faiths. It also offers a neutral space where the chaplaincy team offer pastoral and spiritual support for all. You can call the Oasis Multi Faith Centre on +44 (0)1772 893000 or email