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Other sources of help

IT Skills and Information Skills Training

The library offers support services that complement our WISER service.

Visit the IT Skills page for help with using Microsoft Office - Word, Powerpoint, Excel and OneNote.

The Information Skills page offers you help with using the Library resources - finding books, searching for journal articles and formatting your references.



Make an appointment for specific 0ne-to-one help through the Ask the Library Trainer service.



The Student Union

The Student Union Advice Centre can help you with:

  • Disciplinary procedures, i.e. advice & representation on things such as plagiarism and collusion
  • Complaints about academic issues, i.e. appeals, complaints, problems with courses
  • Benefits, i.e. checking benefit entitlement
  • Housing, i.e. checking contracts & advising on landlords obligations
  • Money, including dealing with debts, funding problems

Professional advisors are on hand from 11:00am - 3:00pm Monday to Friday.
Call 01772 894880 or e-mail

Peer Mentoring service

The Mentoring Service is UCLan’s centralised mentoring service responsible for co-ordinating fantastic peer support, advice and guidance.

They have five programmes which provide a great range of support from academic and personal, to emotional and mental wellbeing, to boosting confidence and befriending.