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WISER gives academic support to all students enrolled on UCLan courses. We help students in all subject areas, regardless of whether they study at foundation, undergraduate or postgraduate level or on an apprenticeship programme. With our help you can learn how to study and prepare assignments more efficiently, communicate effectively and professionally, and boost your grades to reach your full potential.

Developing formal communication skills during your time at university is obviously necessary for academic success, but will also be invaluable in future employment. WISER lecturers give weekly writing workshops as well as maintain a Blackboard space and website in order to support you on your journey towards being an independent learner. We also can organise bespoke specialist workshops, in conjunction with your module tutors or course leaders. We have a lot of experience to share with you from years of lecturing, examining and teacher training, to our own experiences of studying within Higher Education.

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Assignment feedback

If you wish to receive constructive feedback on your academic writing, the best way to do this is to email us a piece of work. WISER can read up to 3 of your assignments per academic year and each time, we read a maximum of 1500 words. To do this, simply email work in a Word attachment to Remember, we require up to five working days to prepare and return work so bear your deadline in mind. We will comment on structure, organisation, referencing, academic style, critical depth and any clarity issues we see. We are not proofreaders; instead, we aim to give you much more useful advice that will really help you improve your skills, confidence and grades. The feedback is also not a ‘one-off’; it is designed to highlight areas for your own ongoing development that you can implement when preparing subsequent assignments.

Feedback is first sent in writing via email but should you wish to discuss any questions you have, you can always arrange a subsequent tutorial with the WISER tutor who read your work.

One-to-one tutorials:

Tutorials offer you individual, face-to-face support from WISER all year round. Usually lasting approximately 10-20 minutes, we can discuss quick questions that might be affecting your assignment preparation or development as an academic writer. If your question relates to a bigger skill, such as essay writing or referencing, we can also direct you to relevant workshops and materials.

If you have a resubmission, do come and see us in a tutorial before sending your work for assignment feedback. It will help us discuss what changes your tutor may want to see so you have an opportunity to revise your work before we read it. This is dependent on your deadline but if you have any questions about resubmission support, simply send us an email.
Tutorials take place in Harris Building 113 and operate on a drop-in basis. During term time, we are open:

Monday           9am - 4pm 
Tuesday   9am - 4pm
Wednesday   9am - 4pm
Thursday   9am - 4pm
Friday   9am - 1pm


Workshops are held throughout the year on Mondays and Wednesdays 1-3pm in Harris Building 113.
Check out the dates and subject matters for our workshops
Email us to book a place.


Blackboard – Online materials

Our Blackboard area is designed to support you out of hours and when you are studying off campus. It contains explanations, slideshows, worksheets and useful links, with tailor-made sections for Foundation study, as well as Postgraduate study.

From your Blackboard home page, click on the 'My Courses' tab at the top of the page. You then self-enrol from the 'Organisations Catalogue'. In the 'Academic Support' folder you will see 'WISER study skills support'. Click on the grey button at the end (not the link itself), click 'Enrol' and then finally click 'Submit'. Once you have added WISER Blackboard, you can then access it through the 'My Blackboard Organisations' box.