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We can’t wait to welcome you back to the UCLan campus in 2020 and have been making lots of plans to ensure you can enjoy a safe student experience.

Due to the pandemic, your return to campus will be slightly different than what you have been used to and you can find out more on the type of learning, the safety measures and the student and social experience you can expect on the return to campus page.  Whether you're new to UCLan or a returning student, take a look.

Before you return

Step 1: Apply for funding

If you have not yet applied for funding for 2020/21 you will need to do so as soon as possible. You also need to make sure you are up-to-date with all your fees or you may be prevented from using the online enrolment system. Find out more about funding your studies. 

Step 2: Enrol on your course

You can now access the course enrolment system and we would encourage you to enrol as soon as possible. You will need your UCLan username and password and will be guided through the enrolment checklist. This service is available to use on or off campus. If you require support please contact your academic support hub for advice. Please note, you may be prevented from using the online enrolment system if you have outstanding reassessments.

Step 3: Check your timetable and re-induction activities

You can access your personal timetable via the Student Portal. However, your timetable is currently being built with your chosen modules but please bear with us as it is taking longer than normal because of social distancing and scheduling requirements. We will confirm your timetable as soon as possible but it may change from week to week so please remember to check it regularly. 

Step 4: Check your contact details are up to date

It is important to keep your contact details up-to-date, so we are able to contact you when needed.  Please check your home address, email addresses and phone numbers on MyUCLan.

Need to know - Other useful information

It's worth taking a look at the academic calendar so you're aware of all the key dates throughout the year, including Welcome Week, results day and when you're summer break starts.

The <i> Student Information Centre is the first port of call for advice and support on all aspects of University life. If you have questions or concerns and don’t know who to speak to or email The <i>.

The <i> offers:

  • International student support and orientation
  • Student support and wellbeing services
  • Student finance, loan, UCLan Bursary and tuition fee support
  • Car parking permit issue and advice
  • Enrolment troubleshooting
  • Production and collection of UCLan cards
  • Library services
  • Letters confirming study and Council Tax Exemption Certificates
  • Assisting with password re-sets and printing queries
  • Information on changing your course
  • Individual appointment desks and confidential rooms for private appointments
  • Information on other student services available

The <i> is based on the ground floor of the Library, opening times can be found here but a limited number of people will be allowed in at anytime in line with social distancing guidelines.

You will not be able to access the Accommodation Service via the <i>. This is located near the Students’ Union.

For IT queries, contact or ring 01772 89 5355.


Course Administration Service

There are five Course Administration Service hubs which provide academic admin support for each school. Hubs give front-line advice, support and guidance to students in respect of their course and provide administrative support to academic staff; this includes support for registration, module choices, maintenance of the student record and administration of the assessment boards.

Find out where your school CAS hub is based.