Useful links & resources

In this section you will information about how to help yourself, with useful links and information about dealing with stress and other issues.

Please visit our self help with common issues page for an A-Z of common problems people face while at uni.

Sometimes student life is a lot to juggle. You’re not on your own if you’re feeling pressured or struggling. Talking to friends, lecturers or services as soon as possible is a great first step. Staff at the SU and UCLan have supported and advised many students.


University Support

• UCLan Security – 01772 892068 – if you have an emergency that requires immediate assistance from UCLan, please call this number which is available 24hrs a day, 7 days a week. Deaf users please text 07891 679 537.
• UCLan Headroom - (This site gives practical information and links to support you with various issues you may be facing such as addiction, anxiety, eating disorders and self-harm)

External Helplines

• Mental Health Helpline on 0800 9154640
Mon - Friday 7pm-11pm, Sat-Sun 12-12
(The Helpline is a listening, information and emotional support service for those concerned about their own mental health, or that of someone they know.)

• NHS Non-Emergency Direct Line on 111

• The Samaritans on 116123 (No dial code required) or TEXT: 07725 909090

• PAPYRUS HOPELine UK on 0800 068 41 41
TEXT: 07786 209697, email:  
(HOPELineUK is a specialist telephone service staffed by trained professionals who give non-judgemental support, practical advice and information to Children, teenagers and young people up to the age of 35 who are worried about how they are feeling and to anyone who is concerned about a young person)

• Preston Domestic Violence Service 01772 201601 (24hr service)

• No Panic on 0844967 4848 10am - 10pm everyday (help line is answered by trained volunteers to give out information, show empathy and support for people who suffer from panic attacks, phobias, obsessive compulsive disorders and other related anxiety disorders.

• SAFE Centre 01772 523344 (24hr service) (The SAFE Centre offers medical examination, advice and support to women, men and children who have experienced sexual assault or rape.)

• The Big White Wall - an online community of people who are anxious, down or not coping who support and help each other, guided by trained professionals.

Lancashire County Council - Staying Mentally Well – offers advice on staying mentally well, including mental health resources, sleeping well, reducing stress, memory loss, dementia and five ways to manage wellbeing.

Mind - suicidal feelings - explains what suicidal feelings are, including possible causes.

Mind - supporting someone who feels suicidal - explains how to support someone who feels suicidal, giving practical suggestions for what you can do and where you can go for support.

Hub of Hope - a national mental health database which brings together organisations and charities from across the country who offer mental health advice and support, together in one place.

Stay Alive - an app that offers help and support both to people with thoughts of suicide, and to people concerned about someone else.

Campaign Against Living Miserably (CALM) - suicide prevention campaign for men.


The NHS has a selection of self help leaflets which cover many issues such as Alcohol, Anxiety, Bereavement, Depression, Self Harm and Stress: 

Benefits of exercise

Exercise and mental health (factsheet)
Exercise and anxiety (factsheet)

Supporting family members who are ill / living with a disability

Are you supporting a family member who is ill or lives with a disability? This can make the decision to go to university feel even more complicated. Check out Hope Support Services guide written by young people, which offers tips for students in similar situations.


Useful links for International students

The Counselling, Mental Health & Wellbeing team are experienced in seeing students from a wide range of cultures and countries. We are aware that sometimes students may feel cut off from family, friends and their own country. If these feelings persist then daily life and study can be severely affected. Counsellors in Student Support & Wellbeing will be able to talk to you about your issues; help you to understand what is happening; what it means to you; how it is affecting you and enable you to deal with these issues.


The Student Health Guide is written by students, for students, and is all about making the most of your time at uni, having fun while staying safe and healthy.