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What Support is Available?

Within our service, we have a team of experienced Inclusive Support Advisers who are here to work with disabled students in higher education to ensure that you get the best support possible whilst studying here at UCLan.

A range of support can be offered to suit individual needs as recommended in your Needs Assessment Report. We work with you and your tutors to devise appropriate examination and assessment arrangements for throughout the duration of your course.

Our specialist Inclusive Support Coordination team work in conjunction all Non-Medical Help providers to provide a wide range of additional professional learning resources. Arrangements are made on an individual basis according to your own needs. Working closely with Inclusive Support Advisers, dedicated teams co-ordinate these services to ensure that provisions are made for you as early as possible. We anticipate future needs and expand services accordingly in line with disability legislation and codes of practice.

Disability Policy, Guidance and Related Documents

University Disability Policy
Guidance to accompany the Disability Policy
Guidelines on providing evidence
Inclusive Support Questionnaire
Guidance for Health Professionals

Information for Needs Assessors

UCLan is registered with the DSA-QAG as a Non-Medical Help provider for the supply of BSL Interpreting support. The agreed charge rate for this support can be found in the table below.

NMH Rates Period covered - 01/04/2018 through to 31/03/2019 
(Note: NMH Support Rates shown per hour in the table below)

  Standard rate (in person)    Distance Learning only (in-person, in-home)  Remote Delivery
(eg Facetime/Skype or similar) only  
Band 1 Support Assistants   Net  VAT  Total  Net  VAT  Total Net  VAT  Total
Band 2 Enhanced Support Assistants n/a n/a n/a n/a n/a n/a n/a n/a n/a
Band 4 Specialist Access and Learning Facilitators n/a n/a n/a n/a n/a n/a n/a n/a n/a
BSL Interpreter - includes Interpreter for the deaf or Deafblind People   £37.95  £7.59  £45.54  n/a  n/a  n/a  £37.95   £7.59  £45.54 

Guidance for NMH Providers

If you have any queries regarding this, please contact Abi Robinson at