What Support is Available?

Within our service we have a team of experienced Disability Advisers who are here to work with disabled students in higher education to ensure that you get the best support possible whilst studying here at UCLan.

A range of support can be offered to suit individual needs as recommended in your Needs Assessment Report. We work with you and your tutors to devise appropriate examination and assessment arrangements for throughout the duration of your course.  

Our specialist Support Worker Service in conjunction with Randstad Student and Worker Support, provide a wide range of additional professional learning resources. Arrangements are made on an individual basis according to your own needs. Working closely with Disability Advisers, dedicated teams co-ordinate these services to ensure that provisions are made for you as early as possible. We anticipate future needs and expand services accordingly in line with disability legislation and codes of practice.

Disability Policy, Guidance and Related Documents

University Disability Policy
Guidance to accompany the Disability Policy
Guidelines for arranging Non-Medical Helper support 
Guidelines on providing evidence
Disability Questionnaire
Guidance for Health Professionals


Information for Assessment Centres on NMH Provision

Please see below prices for Non-medical help (NMH) support from providers who we know can provide and deliver quality support in the Preston area.

If you are a DSA assessor providing a quote from a different supplier to those listed below please check that they can actually deliver support on our campus.

Note: The rates quoted below are cost per hour.  Where no rates are specified this indicates that these services are not offered by the NMH providers who normally provide support in our local areas but such support can be arranged when needed with specialist providers. Please enquire about rates.


Band 3 Specialist Enabling Support NMH providers Net VAT Total 
Communication Support Worker iBSL £30 £6 £36
Clear Links £40 £8 £48
Specialist Notetaker Randstad £39.99 £8 £47.98
Clear Links £50 £10 £60
Barry Bennett £50 £10  £60
Specialist Transcription Services Randstad £24.97 £4.99 £29.96
Clear Links £25 £5 £30
Mobility Trainer Randstad £59.99 £12 £71.98
Clear Links £60 £12 £72
Band 4 Specialist Access and Learning Facilitators NMH providers Net VAT Total
Specialist Mentor Randstad £57.99 £11.60 £69.59
Clear Links £60 £12 £72
Specialist One to One Study Skills Support Randstad £57.99 £11.60 £69.59
Clear Links £60 £12 £72
BSL Interpreter UCLan Interpreting Team (in-house provision) £37.95 £7.59 £45.54
iBSL £38 £7.60 £45.60
Language Support Tutor for Deaf students Randstad £59.99 £12 £71.98
Clear Links £60 £12 £72
Assistive Technology Trainer Randstad £54.95 £10.99 £65.94
Barry Bennett £50 £10 £60

For more information or queries on any support roles not listed above, please contact Student Support & Wellbeing at SWService@uclan.ac.uk