You are here: Home / Support / Support available during Coronavirus outbreak

Support available during Coronavirus outbreak

UCLan is committed to continuing to provide advice and support to all students during the Coronavirus (COVID-19) outbreak.

Please keep up to date with all news on our dedicated Coronavirus news page, and read the FAQs - these are updated regularly and should answer most general questions.

Student Services

Student Services continues to offer support by phone, email and Microsoft Teams appointments, via Microsoft Teams is a free chat, video calling and collaboration platform and is available on most devices. They have desktop apps for Windows, MacOS, and Linux, as well as mobile apps for iOS and Android.

Contact details:

  • Wellbeing, Counselling and Mental Health - or online Self-Referral Form for Student Counselling, Mental Health or Wellbeing Support
  • The <i> Student Information Centre - ext 5000 or email
  • Accommodation-
  • The Medical Centre is offering telephone appointments - 01772 214800
  • Oasis and Pre-School are closed.
  • The Safety and Security Team remain operational on campus – or ext 2068 (outside line is 01772 892068).
  • The Careers Team will be available to offer support and students can contact ext 5858 and can book appointments that will be delivered by Microsoft Teams, telephone or skype via We also have live chat enabled on CareerEDGE


UCLan's library has an extensive range of ebooks, edatabases and ejournals that you can access. Find out more about everything that is available to you online.

Quick guides to accessing online library resources:


Current UCLan students can receive some software free for home use by completing and returning the forms on our student software page, the software will then be provided automatically via your UCLan email.

Software available for a restricted period

As a result of campus closure, student access to Adobe Creative Cloud in labs and classrooms is not available. Adobe has provided temporary at-home access for impacted students and faculty, so that they can continue their work remotely. Please follow the instructions on our student software page, to enable access to Creative Cloud Desktop Apps on your personal device.