You are here: Home / Support / Study support / Ask Your Librarian

Ask Your Librarian

About us

At some point during your course you may feel the need for a boost in your Library and Information Literacy skills. This may be because you want to find academic information and you simply don't know where to start, or you want to extend your existing skills and improve your literature searching.

We can give you guidance and advice with finding books and other information for your assignments.
We can also show you how to use RefWorks, our current referencing software package.

We aim to give you sufficient time to be of real benefit, so we have an appointment system, with a typical appointment lasting around 30 minutes. We have bookings available Monday to Friday between 9 am and 5 pm. Come on your own or bring a friend - we're happy to meet with groups of up to 4 people.

Make an appointment

**Starfish Appointments are now live**

If you would like to book an appointment with one of the Faculty Librarian team you can now do this via Starfish by selecting Ask Your Librarian from the Services tab. If you would like to book a group appointment please book two consecutive half hour slots.

We will send you an email confirming your appointment and giving you directions to our appointment room.

If you have any difficulty booking your appointment please email

Can we help you?

Here are some examples of questions you might ask your librarian:

"My lecturer says I need a wider variety of sources in my references, what do I do?"
"I need to find research articles, where do I start?"
"How do I find the Journal of ...?"
"I've heard RefWorks is great. Can you show me how to use it?"

Need some IT help?

You can take advantage of our IT Skills training programme, designed to help you make the most of IT tools you need for your studies.  You'll find short courses to help you quickly format your assignments, create presentations that stand out, quickly and easily gather and analyse your research and lots more.

If you need some IT help and it doesn't seem to be covered by our IT Skills programme, can be a great place to start. is a huge resources of online training, covering many areas including IT, business, media and creative skills.  As a student you've got completely free, unlimited access, and you get a Certificate of Completion for each course you finish.

If you've got a more specific question, then contact the <i> team or LIS Customer Support who will either answer your question or refer you for an appointment.