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Ask Your Librarian

About us

Throughout your degree you will need to know how to effectively search for information. Knowing how to find the best resources (e.g. books and journal articles) will help you understand your subject and get the best possible grades.  We can help you navigate the library as well as showing you how to use referencing software such as RefWorks. 

If you need a bit of expert help with this you can use our 'Ask Your Librarian' service which you can book onto via Starfish.  We offer appointments from Monday - Friday between 9am - 5pm.  Come on your own or bring a friend - we're happy to meet with groups of up to 4 people.

*New for 2018/19* Ask Your Librarian via Skype

We are now able to offer the same service to students who aren't able to come into Preston for the appointment. We now have 1 hour appointments available via Skype so you can get help from anywhere in the world. Bookings for these are also taken via Starfish. If you have any questions about this service please get in touch with us via email on

Make an appointment

All bookings are now taken via Starfish by selecting Ask Your Librarian or Ask Your Librarian via Skype from the Services tab. If you would like to book a group appointment please book two consecutive half hour slots.

We will send you an email confirming your appointment and giving you directions to our appointment room.  For Skype appointments please provide your Skype ID so we can call you at the time of the appointment.

If you have any difficulty with bookings please email

Can we help you?

Here are some examples of questions you might ask your librarian:

"My lecturer says I need a wider variety of sources in my references, what do I do?"
"I need to find research articles, where do I start?"
"How do I find the Journal of ...?"
"I've heard RefWorks is great. Can you show me how to use it?"

Need some IT help?

You can take advantage of our Digital Skills training programme, designed to help you make the most of IT tools you need for your studies.  You'll find short courses to help you quickly format your assignments, create presentations that stand out, quickly and easily gather and analyse your research and lots more.

If you need some IT help and it doesn't seem to be covered by our IT Skills programme, LinkedIn Learning can be a great place to start. LinkedIn Learning is a huge resources of online training, covering many areas including IT, business, media and creative skills.  As a student you've got completely free, unlimited access, and you get a Certificate of Completion for each course you finish.

If you've got a more specific question, then contact the <i> team or LIS Customer Support who will either answer your question or refer you for an appointment.