Paying Your Fees

This guide to Paying your Fees has been complied by the University’s Customer Accounts Team in Financial Services to provide information on how to pay your own tuition fees whilst you study here at UCLan and who to contact if you require assistance. It details the fee payment options available to self-funding students and also signposts students to sources of further information on student funding that may be available to them. The University has developed a separate guide for fees and finance whilst you are studying at UCLan which provides detailed information on the University’s fee rates, discounts and bursary schemes

Important Information

  • Instalment arrangements are only available for fees in excess of £400 for UK/EU students.
  • Instalment arrangements for full-time International students are only available where the tuition fees for the academic year exceed £5,500. Note that instalments are NOT available for the Bachelor of Medicine and Surgery programmes.
  • These options apply to self-paying students only. Where a sponsor is paying on behalf of the student, the terms are due and payable upon date of invoice.
  • Fees can be paid online by credit or debit card..

Funding your tuition fees and invoicing

Most full-time and part-time UK and EU undergraduate students will be able to apply for a Tuition Fee Loan to fund their university tuition fees, although the exact details of the scheme do differ for UK students dependent upon their country of domicile (England, Scotland, Northern Ireland and Wales). Once the fee loan is approved and the declaration signed and returned to Student Finance, your fees are paid directly to the University by Student Finance in three staged instalments through the academic year, subject to confirmation of attendance.

New postgraduate students in the UK and EU will be able to apply for a Postgraduate Student loan with effect from the 2016/17 academic year. These new loans are designed to assist with the costs incurred by students while undertaking their course and are paid directly to the student. Students who take out a Postgraduate loan, who wish to use all or part of this money to help pay their fees, will still be responsible for paying tuition fees due to the University directly. Please see the relevant section below for the options available to pay your fees to UCLan as a postgraduate student.

In addition Professional and Career Development Loans are available to support some postgraduate study where the UCLan course has been approved by the Skills Funding Agency. Please contact the Customer Accounts team if you require any assistance with your application for support under this scheme. There are also private loan providers that offer loan finance for higher education such as Future Finance.

If you are paying your own fees, or where funding is being provided by means of sponsorship, loan etc., but this source of funding has yet to be confirmed, you will be sent a tuition fee invoice in the first semester. The invoice includes details of the fees charged, payment dates and details of how to make your payments to UCLan. You are responsible for making sure that fee payments are made on or before the instalment dates, which should be listed on your invoice. If you consider that you should not have received an invoice or that the fees charged are incorrect, please contact the Student Fees and Funding Team in the first instance.

It is important that you keep your contact information such as address, phone number and e-mail address current through the MyUCLan interface. You can access details of outstanding fees in MyUCLan by checking your financial details. You can do this by logging in to MyUCLan, clicking Services for Students and then follow the Financial Details link.

The various fee payment options for the different student categories are listed below, but please do not hesitate to contact a member of the Customer Accounts Team if you require any assistance or further information on paying your fees at UCLan.

 

Instalment Options

A. Full-time UK/EU Undergraduate Students

Option 1: Payment in Full

Fees can be paid in full at or before enrolment using the online payment facility or upon receipt of an invoice following enrolment.

Option 2: Payment by Instalments

An instalment plan of three equal payments linked to the three Student Loan Company payment dates as follows:

  • 15th November 2017
  • 8th January 2018
  • 9th April 2018

You will receive an invoice containing instructions on how to pay your fees and you will be expected to make your payments to UCLan on or before the due dates.

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B. Part-time UK/EU Undergraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice by post in the weeks following enrolment.

Option 2: Payment by 6 Direct Debit Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows:

  • Starting on 1st December 2017 and finishing on 1st May 2018 or
  • Starting on 1st April 2018 until 1st September 2018 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, and then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

Alternatively contact Customer Accounts, promptly when you enrol to request a Direct Debit mandate to be sent through the post.

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C. Full-time UK/EU Postgraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice by post in the weeks following enrolment..

Option 2: Payment by 3 Instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows:

  • Upon receipt of invoice by post after enrolment
  • 31st January 2018
  • 25th April 2018

You will receive an invoice containing instructions on how to pay your fees and you will be expected to make your payments to UCLan on or before the due dates.

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D. Part-time UK/EU Postgraduate Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice by post in the weeks following enrolment.

Option 2: Payment by 3 instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows

  • Upon receipt of invoice by post after enrolment
  • 31st January 2018
  • 25th April 2018

You will receive an invoice containing instructions on how to pay your fees and you will be expected to make your payments to UCLan on or before the due dates.

Option 3: Payment by Direct Debit Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows:

  • Starting on 1st December 2017 and finishing on 1st May 2018 or
  • Starting on 1st April 2018 until 1st September 2018 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

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E. UK/EU Distance Learning Students

Option 1: Payment in Full

Fees can be paid in full at enrolment or before using the online payment facility or upon receipt of an invoice by post in the weeks following enrolment.

Option 2: Payment by 6 Direct Debit Instalments

Fees in excess of £400 can be paid by a six month direct debit payment plan of six equal instalments as follows:

  • Starting on 1st December 2017 and finishing on 1st May 2018 or
  • Starting on 1st April 2018 until 1st September 2018 for January entrants.

Please complete an on-line Direct Debit form, available on-line by logging in to MYUCLan, clicking Services for Students, and then selecting the On-Line Direct Debit option if you are eligible for this payment method. Follow the instructions to complete the Direct Debit mandate. You will be sent confirmation of the payment dates and amounts before the first payment is debited.

Alternatively contact Customer Accounts, promptly when you enrol to request a Direct Debit mandate to be sent through the post.

Option 3: Payment by 3 instalments

An instalment plan of three equal payments to reflect the payment of postgraduate loans to students by the SLC is available for fees in excess of £400 as follows:

  • Upon receipt of invoice after enrolment
  • 31st January 2018
  • 25th April 2018

The fees will be split into these instalment dates on the invoice and you will be expected to make payment on or before the due date

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F. International Students

Option 1: Payment in Full

Students that pay in full at or before the University’s published enrolment deadline, may be entitled to an Early Payment Bursary reduction to fees of £300.

Option 2: Payment by Instalments

Students may opt to pay their fees in two equal instalments:

  • The first payment is due at or before enrolment
  • The second payment at the start of the second semester, which is January for September start students

There is an administration fee of £150 for students who pay by instalment.

See UCLan's information on tuition fees for full details on the fee charging structure for international students.

Letters of Sponsorship

If you have an employer/sponsor who is paying your tuition fees on your behalf, you will need to provide a letter from your sponsor on headed paper detailing where the invoice should be sent as well as your Student Registration Number which typically starts G20…….. Please ensure this includes a purchase order number from your sponsor if this is a condition of payment to their suppliers. The sponsor will be expected to pay your fees upon receipt of invoice. Note that the University will only accept letters from previously approved sponsors or those that can be verified.

The Sponsor Letter should be sent, either hard copy to:

Student Fees and Funding Team, Academic Registry, UCLAN, Preston, PR1 2HE

Or as an email attachment to: SFFTeam@uclan.ac.uk

Note that if a sponsor letter is not received before the University begins its billing processes then you may receive an invoice directly. If following receipt of a sponsor letter your sponsor fails to pay your fees, you remain personally liable for the cost of your course and the invoice may be redirected to you.

Making a Payment

Your fees to the University can be paid upon enrolment and you do not have to wait for your invoice. All that is needed to make a payment is your student registration number (this usually is an 8 digit number preceded by the letter G and can be found on your UCLan ID card, offer letter etc.).

The University’s preferred method of payment is on-line – the payment page is operational 24 hours a day and the payments can be quickly allocated to your account.

The full list of current payment options are:

  • On line using the Online Payments web page and by quoting your student number with your payment.
  • By telephone on 01772 892190 for credit or debit card payments (MasterCard, Visa or American Express) which will be accepted between 9am and 5pm Monday to Thursday and 4pm on Friday.
  • By personal visit to the Cashiers Office in Adelphi Building using cash, cheque, credit or debit card (MasterCard, Visa or American Express) between 9am and 5pm Monday to Thursday and 4pm on Friday.
  • By post by sending a cheque made payable to the University of Central Lancashire. Please write your student number on the back of the cheque.
  • Payments can also be sent directly to the University of Central Lancashire bank account details below, please quote your student number as the reference:
      Bank: Barclays Bank PLC, 38, Fishergate, PRESTON PR1 2AD
      Sort code: 20-69-85
      Account number: 20560332
      IBAN: GB04BARC20698520560332
      Swift: BARCGB22

If you prefer to wait for an invoice before you make a payment, they are usually despatched within a month of enrolment and on the reverse you will find details of all of the available payment methods.

What happens if you fall into arrears?

The University expects any tuition fees due to be paid promptly in accordance with the fee payment options listed above and upon your invoice. Wherever possible you will be sent a prompt by e-mail ahead of the due date to remind you to make your payment on time.

The University will send you further reminders by e-mail and post if any of your payments become overdue. It is important that you check your UCLan e-mail account for messages and reminders from Finance. Please contact the Customer Accounts team as soon as possible to discuss any fee payment difficulties you may encounter and they will try to assist you.

If tuition fees remain unpaid and overdue there are a number of sanctions the University may consider implementing, including the following:

a) Withdrawal of University library and computing facilities;
b) Termination of enrolment and withdrawal from the University;
c) Withholding certified transcript
d) Refusal to re-enrol
e) Withholding final award certificate
f) Denial of attendance at awards ceremonies
g) Withholding of Confirmation of Acceptance to Study (CAS)
h) Include relevant details in any reference provided to a third party

None of these are courses of action that are taken lightly and we understand that students may have financial difficulties from time to time. You will be given 7 days’ notice by e-mail to your UCLan e-mail address before your network access is locked, to try and reach a resolution before any action is implemented.

Staff members in the Financial Services Customer Accounts team are available to offer help and guidance to students in meeting their fee payment obligations to the University.

Students requiring guidance and support on a wider range of student finance issues can seek assistance from The I, based in the Library, or the Student Union who have a specialist Student Union Advice and Representation Centre on campus.

Tuition fee policy

The University's Tuition Fee Policy outlines the prevailing full terms and conditions for students in relation to the Tuition fee charges following enrolment on a University programme.