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Your Support Services

As a student at the University of Central Lancashire, you have access to a wide range of learning, support, and advisory services. Dedicated teams are available for all of your concerns, academic or otherwise, and specialist teams are available for all your support needs.

This section contains advice and information on Academic and Study Support, Careers Support and Student Financial Support. Our Student Wellbeing section has everything you need to know about our Counselling Service, Mental Health Advisors Service, and Student Mentoring.


The university provides a wide-range of advice and support services. The main student support hub is the Student Information and Support Centre (known as the <i>). Staff are available to answer and discuss general questions and can direct you to more specialist support services. Whilst at UCLan, you will have access to Academic and Study Support, Careers Support, International Study Support, and Student Financial Support. Our Student Wellbeing section has everything you need to know about our Counselling Service, Mental Health Advisors Service, and Student Mentoring. Our Frequently Asked Questions (FAQs) page is a useful starting point for any questions you may have.

Student Services Resources

Starting University can be a life changing experience where you will make new friends and learn new skills. As you will be studying with us for several years, you are bound to experience some challenges along the way, often not even related to your studies. The University's Student Services provide a wealth of resources and guides to support your journey.

If you require extra or specialised support due to a disability, we have a team of experienced Inclusive Support advisors who are here to work with disabled students, ensuring a tailored and individually-based support service including appropriate examination and assessment arrangements.

The Student Information and Support Centre is your dedicated support hub for advice and guidance in all aspects of life at UCLan. Located on the bottom floor of the library, the friendly and professional support staff can provide information on all support services available at the university.

Refuge & Women's Aid

Refuge and Women's Aid have some helpful tips and advice if you are feeling vulnerable during the Coronavirus pandemic. They know that COVID-19 will have serious impacts on the lives of those people being isolated in the house and feeling at risk of harm. Please have a look at all the support offered by visiting the websites:

Women's Aid 

Health and Wellbeing

As a UCLan student, your health and wellbeing is very important to the university. Alongside our extensive sports facilities and dedicated on-campus medical centre and pharmacy, you have access to trained counsellors and mental health advisors. These teams are here to support you in a confidential manner throughout your time at university.

We also have the new Oasis Faith and Spirituality Centre, if you would like to talk to someone.

Report & Support

UCLan has a zero tolerance approach to harassment, hate crime, bullying and sexual assault. All staff, students, and visitors to our campus can report something anonymously or get support from an adviser.

The Report & Support website offers a range of support resources, and the opportunity to report something to an advisor, or report something anonymously.

Study Support

To help you build strong foundations for your studies here at UCLan, we have created a Learning Development Framework. This Framework identifies areas of the university which you may not initially be aware of, who can support your academic skills development, alongside your course’s academic staff.
Ask Your Librarian to help find the best books, eresources and research journals for your course.
We run many courses to help improve your Digital Skills, and WISER can help you study more effectively and improve your academic writing style.

Find out more about Peer Assisted Study Support (PASS) at UCLan


UCLan Careers offer a one-stop service to help with your career choices. Whatever stage of study you are at, the Careers Team offer practical information and impartial, professional advice to help you achieve your future aspirations. As part of our careers service, you have access to a wide range of resources including CareerEdge - our Online Careers portal for students, graduates and staff. CareerEdge provides details of hundreds of employers, many of whom advertise placements and graduate vacancies. We also offer specialist careers support, including support for carers and support for disabled students and graduates.


CareerEDGE offers a very comprehensive range of careers support resources including careers e-learning materials, current careers articles and employer videos on topics that cover all aspects of the recruitment process. CareerEDGE also enables you to search for job vacancies, book 1-2-1 appointments and mock interviews with our careers advisers, build your CV and get CV reviews, simulate interviews and take careers assessments and aptitude tests.


The Propeller Hub is a complete enterprise support programme providing skills, training, mentoring, workspace and networking to the students, graduates and staff of UCLan. Our mentors offer practical 1-to-1 advice and continued guidance to help you think like a business or set up your own business. We have specific workshops aimed at developing your business idea, what you need to know as you start your business, and many more focused on specific aspects of running a business.


The International Office provides advice and support for both international students and UK/EU students who wish to travel or study overseas. The International Office support staff offer guidance on options for studying abroad (including the University’s ’Study Abroad Exchange Programme’), applying for travel bursaries, and support for immigration and visa applications.