Quality Assurance

The Faculty of Health and Wellbeing delivers programmes which are approved by Regulatory bodies as demonstrating the required standard of education and training to ensure graduating students are eligible to apply to join the Register. Both the Health and Care Professions Council (HCPC) Nursing and Midwifery Council (NMC) require UCLan to have clearly defined processes to ensure that placement experiences provided are of the highest quality and enable students to meet the regulatory body to allow application to join professional registers.

Additionally, the QAA (2018) ‘The revised UK Quality Code for Higher Education’ states that
“Where a provider works in partnership with other organisations, it has in place effective arrangements to ensure that the academic experience is high-quality irrespective of where or how courses are delivered or who delivers them”.

In order to meet these requirements and ensure that students on professional programmes experience the highest quality of experience in placement settings the following processes ensure a seamless approach to Quality Monitoring and enhancement within practice settings.
Apprenticeship students should note that the same processes apply with regard to Quality assurance and enhancement including Raising Concerns and Incident Reporting processes.

 

Responsibilities

Academic Lead - Work Based Learning

Quality Monitoring and enhancement processes implemented across professional programmes are overseen by the Academic lead for work-based learning (AL-WBL) who has responsibility for overall quality management and reporting. The AL-WBL works with named Academics for each placement Practice Education Facilitators (PEFs) to collate and oversee information provided with regard to quality of placement experience alongside the monitoring of incident and raising concerns reporting.

This information is processed and where appropriate, action is taken to address concerns. Actions may include; enhanced monitoring, further support/training, reduction in capacity, temporary closure of a placement area or permanent closure of a placement area. Areas of concern are reported to the Senior Leadership Team for the relevant school and where appropriate the AEI Official correspondent to the NMC for action as necessary.

Prior to CQC assessment, Health Education England – North may contact the AL-WBL for reporting of concerns to inform CQC reviewers. This information is supplied as requested.

Named Academic

Each professional programme has a defined process to identify a named Academic responsible for quality monitoring in each of our placement areas. The role of the named academic is to provide support to students and practice educators/supervisors/assessors in linking theory to practice, moderation of education and assessment processes and reviewing key quality indicators for each area of practice.

During regular visits, named academics discuss experience with students and where appropriate meet with PEFs and practice leads to facilitate the promotion of best practice through the use of action plans to facilitate quality enhancement. Any concerns identified are reported via the incident reporting processes.

Learning Environment Audits

Named academics work with practice colleagues to support the audit process, verifying the information supplied as evidence to support quality standards is correct and complies with the requires of the professional and regulatory bodies for the professions. Completed audits are emailed to the work-based learning team for upload to the central placement system.

The audit process is detailed in the document - The North West Learning Environment Educational Audit - Guidance Notes, Mapping & Information.

Action Plan Monitoring

Following the completion of clinical audits, Named Academics monitor completion of action plans and ensure this is documented and forwarded to the Work Based Learning Team for amalgamation into audit documents as new information becomes available.

P@RE Monitoring

Named academics are assigned to their identified practice link areas on the online P@RE system where students complete formal evaluation of placement on completion. This allows named academics to monitor evaluations as they are completed. Academics work with practice staff and PEF’s to celebrate areas of good practice, address any areas for quality enhancement and monitor the implementation of action plans developed as a result of student evaluation.

Any areas of immediate concern or threat to provision are reported to the AL-WBL. Where a reduction in capacity is required to facilitate quality is reported to the Work Based Learning administrative team. Audits are reviewed to ensure the change in capacity is accurately reflected.

CQC Report Monitoring

Named Academics for identified areas are responsible for ensuring that CQC reports for their identified placements are monitored. Staff utilise the CQC email alert system to stay informed of any changes to CQC ratings and any new reports.

Reviews are read in full to ensure any potential areas for development which may impact on student safety or experience are identified and a CQC summary report form (appendix 1) is completed and submitted to the Academic Lead for Work Based Learning for review.

 

Full details of the Quality processes in place are available within the document “Quality Monitoring & Enhancement in Practice Settings”.