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Quality Monitoring Processes

The Faculty of Health & Wellbeing adopt robust Quality Monitoring processes for our programmes in line with Quality Assurance Agency (QAA) requirements.

On programmes where students’ complete placement learning which contributes to the achievement of module and/or programme learning outcomes, these quality monitoring processes extend into placement in recognition that ‘the degree-awarding body has ultimate responsibility for academic standards and the quality of learning opportunities’ (QAA, 2012).

The quality monitoring processes managed by WBLTeam include formalised mechanisms (Audit, Placement evaluation, CQC report monitoring, Incident report monitoring) and Informal mechanisms which are achieved by the Physical presence of University staff within placement areas.

Quality Monitoring and enhancement processes implemented across the Faculty are overseen by the Academic lead for work based learning (AL-WBL) who has responsibility for overall quality management and reporting. The AL-WBL works with Link Lecturers, Practice Learning Support Tutors and Practice Education Facilitators (PEFs) to collate and oversee information provided with regard to quality of placement experience alongside the monitoring of incident and raising concerns reporting.

This information is processed and where appropriate action is taken to address concerns which may include enhanced monitoring, further support/training, reduction in capacity, temporary closure of a placement area or permanent closure of a placement area. Areas of concern are reported to School Senior Management Teams and where appropriate the AEI Official correspondent to the NMC for action as necessary. Prior to CQC assessment Health Education England – North West, the Placement Development Network contact the AL-WBL for reporting of concerns to inform CQC reviewers. This information is supplied as requested.