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Student Surveys & Feedback

Feedback from students is essential for the University of Central Lancashire to identify issues and areas for quality improvement, as well as to learn and share best practice from the top performing areas.

Whilst we collect student feedback via a variety of methods throughout the year, for example by the Students’ Union, and through your course representatives, we also participate in a number of national and international surveys throughout the year which can be found below.

A Time to Reflect - National Student Survey (NSS)

Each year final year undergraduates are asked to reflect upon and share your experiences of your time here at UCLan by completing the National Student Survey (NSS). The simple online survey is about student satisfaction and is completely anonymous. It will provide us with information about where we do well and where we need to improve.

Students who have previously filled in the NSS have helped to shape your student experience – now it’s your time to help improve it even further.

The 2020 National Student Survey opens on 27 January and will run until 30 April. If you are eligible to complete the survey you will receive an email from Ipsos MORI when it opens and you will continue to be contacted until you complete it.

To mark the launch of the survey a team of students from across the Faculty of Culture and the Creative Industries and the Lancashire School of Business and Enterprise are working with the University to encourage all eligible undergraduates to look back and reflect on your UCLan experience and complete the survey.

The advertising and marketing students have worked with University staff to create the ‘Time to Look Back’ campaign that will be visible across campus throughout the duration of the survey. Additionally, there will be school events and activities to help raise further awareness of the survey. It is really important to us that as many students as possible take part, so we get the full picture of student views.

Why Take Part?

The detailed feedback we receive from surveys is used to improve our offering, shape the future of the university, enhance your own student experience and the UCLan experience for future students.

Other Student Feedback Surveys coming soon...

We want students to get the most out of their time here at UCLan, regardless of whether you're an undergraduate or a postgraduate student. The following surveys are your opportunity to give focused, detailed feedback on your studies.

Students will have been emailed with a unique link to the survey that applies to them, but if you're unsure as to whether you're applicable to complete one of the following surveys, please contact The <i>.

UCLan Welcome Survey

The UCLan Welcome Survey is open to all undergraduate and postgraduate year 1 and Foundation students. This survey allows us to gain feedback from students much earlier than before, enabling us to resolve issues more quickly. This helps the university improve support to students during their first few weeks and throughout the academic year.

The UCLan Student Panel Survey

The UCLan Student Panel is an opt-in virtual research panel made up of UCLan students largely recruited via the annual UCLan Welcome Survey. The purpose of the panel is to provide in-depth insight into UCLan students’ perceptions and choices. This type of intelligence is far more ad-hoc than the other university surveys and is tailored around different aspects of the university experience. If you would like to be part of the UCLan Student Panel please contact: MarketIntelligence@uclan.ac.uk