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Student Surveys & Feedback

Feedback from students is essential for the University of Central Lancashire to identify issues and areas for quality improvement, as well as to learn and share best practice from the top performing areas.

Whilst we collect student feedback via a variety of methods throughout the year, for example by the Students’ Union, and through your course representatives, we also participate in a number of national and international surveys throughout the year which can be found below.

Find Your Voice - National Student Survey (NSS)

NSS banner

If you are in your final year of study, The National Student Survey (NSS) is the chance to tell the world about your experience at UCLan, providing us with a clear vision of where we do well and where we need to improve. Students who have filled in the NSS have helped shape your student experience, now it's your time to help improve it even further!

Your answers will help prospective students make important decisions about where to study and what course to choose, as all results will be made publicly available through Unistats. The survey is open from Monday 18 January until Tuesday 30 April.

To mark the launch of the NSS, the University has created a short film entitled: ‘Find Your Voice’. The video features UCLan Alumnus Lee Ridley who won Britain's Got Talent in 2018. He encourages all students to find their voice and use this chance to speak up about UCLan.

Everyone who completes the NSS will automatically be entered into a free prize draw for the chance to win a graduation photography package – we have 50 to give away!

In addition, for every response the University will make a contribution of £3 to the Harris Bursary Fund. : The fund provides emergency support to students. Over a third of UCLan students come from working class homes and amongst them are individuals experiencing extreme financial or social hardship. Over the last five academic years the Fund has successfully awarded help to 496 UCLan students.

Why Take Part?

The detailed feedback we receive from surveys is used to improve our offering, shape the future of the university, enhance your own student experience and the UCLan experience for future students.

Racial Harassment Inquiry Survey

Details to follow shortly.

Other Student Feedback Surveys coming soon...

We want students to get the most out of their time here at UCLan, regardless of whether you're an undergraduate or a postgraduate student. The following surveys are your opportunity to give focused, detailed feedback on your studies.

Students will have been emailed with a unique link to the survey that applies to them, but if you're unsure as to whether you're applicable to complete one of the following surveys, please contact The <i>.

The Undergraduate UK Engagement Survey (UKES)
Postgraduate Taught Experience Survey (PTES)
Postgraduate Research Experience Survey (PRES)

UCLan Welcome Survey

The UCLan Welcome Survey is open to all undergraduate and postgraduate year 1 and Foundation students. This survey allows us to gain feedback from students much earlier than before, enabling us to resolve issues more quickly. This helps the university improve support to students during their first few weeks and throughout the academic year.

The UCLan Student Panel Survey

The UCLan Student Panel is an opt-in virtual research panel made up of UCLan students largely recruited via the annual UCLan Welcome Survey. The purpose of the panel is to provide in-depth insight into UCLan students’ perceptions and choices. This type of intelligence is far more ad-hoc than the other university surveys and is tailored around different aspects of the university experience. If you would like to be part of the UCLan Student Panel please contact: MarketIntelligence@uclan.ac.uk