Records

  1. Your attendance at any appointment with the Counselling Service is on the understanding that we will retain and use information regarding your engagement with the service.

  2. We keep records of personal details i.e. name, address, telephone number and a record of appointments. We also keep records of your initial assessment, monitoring questionnaire(s) and a brief summary of the main issues discussed in the therapeutic process.

  3. We use the information for the following purposes:

    • Supervision of case work

    • Conferring between Counsellors and other members of the wider Student Services team on a need to know basis

    • The collection of anonymised data for the purposes of monitoring our service

    • Discharge of our statutory duties under the law, especially in relation to the safe guarding concerns or prevention of terrorism

  4. Confidentiality will be broken, beyond the boundaries set above, only if required by law, it is deemed to be in the public interest, or if requested and agreed by you.

  5. Your records are kept for a further six years after the end of the year of our last appointment. Following this they will be destroyed.

  6. For further information please read the Student Services Privacy Statement.