Welcome to the Counselling Service at UCLan which is staffed by a team of professionally trained and experienced therapists. We offer a free, confidential service to all registered UCLan students, which is open throughout the year, except during short periods over the Christmas and Easter Breaks.
Currently, our team of Counsellors are providing therapy for students via Microsoft Teams - a free chat, video calling and collaboration platform. Teams supports the delivery of video or telephone appointments, to support the Public Health England social distancing advice. You can get Microsoft Teams on all your devices. They have desktop apps for Windows, MacOS, and Linux, as well as mobile apps for iOS and Android.
We understand that, for some, this will be a very different experience and it may take some time to adjust. Please be assured that your counsellor will work with you to allay any concerns you may have and ensure that you are able to access therapy in a safe and effective manner.
Following referral, you will be offered an Initial Assessment appointment with a therapist to establish if therapy is the most appropriate form of support for you.
If, following your initial assessment, 1-2-1 therapy is deemed as being appropriate for you, you will be entitled to receive up to a further five sessions.
In exceptional cases, additional sessions may be offered, but this is at the discretion of the Service Manager.
Therapy sessions are usually up to one hour. Appointments are subject to availability and can be negotiated with the Counsellor.
There may come a time when it becomes clear that you may want or need further help from an outside source, for whatever reason. In this instance we will discuss what you feel you may find beneficial from this source, and how it may be achieved.
Appointments are available to make online (using Microsoft Teams) during the following times:
Monday 08:30 - 19:15
Tuesday 08:30 - 16:30
Wednesday 08:30 - 19:15
Thursday 08:30 - 16:45
Friday 08:30 - 16:30
Saturday 09:15 - 17:15
Monday 08:30 - 16:00
Tuesday 08:30 - 16:00
Wednesday 08:30 - 16:00
Students come for counselling with a broad range of issues and difficulties including:
• Anxiety and Panic Attacks
• Cultural Issues
• Eating Problems
• Family Problems
• Low Moods
• Personal Worries
• Self Confidence
• Self Injury
• Sexual Assault and Rape
• Suicidal Thoughts and Feelings
• Other Difficulties
Whatever your difficulty, you are welcome and you will be treated with respect. Please visit our Self help with common issues page for more information.
The counselling team is accustomed to working with people from diverse backgrounds and with a wide range of issues.
If you are a deaf student, currently we do not have a counsellor who can use sign language (BSL) however, we can arrange for either an interpreter or a counsellor who can work with you using BSL.
An Induction Loop System has been installed within our service.
Whatever your difficulty you are welcome and you will be treated with respect.