Requesting an appointment

The service is open throughout the year except for periods at Christmas and Easter. An appointment to see a counsellor can be requested in the following ways:

• By telephone – 01772 893020 – Please leave a phone number/email address if you wish us to get back to you
• By email wellbeing@uclan.ac.uk    

Assessment appointments are available between:  8.30 am -5.00 pm on Mondays, Thursdays and Fridays; 8.00 am- 8.00 pm on Tuesdays and Wednesdays.  At times of great demand it may be necessary to put your name on a waiting list for an appointment. . 

Please note that due to the confidential process of counselling you cannot make/book an appointment for others.  Counselling must be by self-referral.

(Please note your request will be assessed by the counselling, mental health and wellbeing team who will be in contact with you in due course)

Non-attendance

In the event of you not being able to attend a counselling session please cancel or re-schedule in advance.

If you do not attend your appointment we will assume that you no longer want to attend for counselling and your appointment time will be used to meet the needs of others. Should you later wish to book further appointments, your name will be put on the waiting list.