Request an appointment

To request an appointment with the counselling team, please complete this online referral form.

Alternatively, you can telephone: 01772 892572 or +44 1772 892572 from outside the UK. Please leave a phone number/email address if you wish us to get back to you.

For further information or general enquiries, please contact wellbeing@uclan.ac.uk. The Counselling, Mental Health and Wellbeing Team will review your support request and contact you in due course.

At times of great demand, it may be necessary to put your name on a waiting list for an appointment. Please note that due to the confidential process of counselling you cannot make/book an appointment for others. Counselling must be by self-referral.

Cancellations and Lateness

Should we need to make any changes to your counselling appointment, we will contact you as soon as possible using the details you have provided.

If you cannot attend a session, please telephone Reception on 01772 892572 or email CoRecep@uclan.ac.uk as soon as you are able, giving as much notice as possible so that the time may be offered to other students.

If you cancel sessions more than twice in a block of six, we may need to discuss with you whether the therapy sessions will continue. If you do not attend a counselling session without making contact, we will attempt to make contact with you as soon as possible afterwards. If we do not hear from you, we will assume that you no longer wish to attend and close your file. Should you later wish to book further appointments, your name will be put on the waiting list.

If you are late for an appointment, this time will be lost from your session. If you are more than 15 minutes late the counsellor will assume you are not attending. This will count as a missed appointment.