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FAQs on Assessment during Covid-19

These FAQs relate primarily to students on taught programmes of study and not research programmes. If you are a research student and have questions or concerns you should contact your supervisor for advice.

This applies to all areas of the University but may differ in its application because of specific course or professional body requirements.

What does the ‘no detriment’ policy mean?

• The ‘no detriment’ policy is a safety net to support students who may have found it difficult to perform to their usual standard due to Covid-19 and the lockdown. The policy applies to all UCLan students, those at partner colleges in the UK and overseas.
• It means overall module marks and each student’s record will be carefully considered by the assessment boards to address possible detriment since lockdown.
• We have worked closely with the numerous professional, statutory and regulatory bodies which accredit our courses, to ensure our decisions mean graduates still receive an accredited degree award.

When and how will I get my results?

You can view your results securely online by using myUCLan. It is University policy not to give results over the telephone or via email. Results will be available via myUCLan as follows:

  • Final year students from 29 June 2020
  • All other years – from 30 June 2020

I am a Postgraduate student and am not expecting to finish my degree until later this year – how will this affect me?

No detriment will be applied to modules which may have been affected by COVID-19 this year, including any of your modules which went to an Assessment Board this June.

When the module marks and overall results are considered by the Assessment boards later in the year no detriment will again be applied.

I am studying at a partner or overseas college - does this apply to me?

• Yes (unless you are studying at Cyprus campus), and unless there are specific course, professional, statutory or regulatory requirements. If you are a partner student you should visit your institution’s webpages or Student Support Office for guidance about how no detriment is being implemented for you at your institution, where your processes and learning technologies may be slightly different.
• If you are studying at Cyprus campus please contact your course leader or Head of School in Cyprus for further information.

What does an A or an H mean against my results?

In the current situation assessment boards have the power to adjust and predict marks, based on evidence of your previous performance. These are indicators that we have used in applying our ‘no detriment’ policy at a module level.

A: indicates that a mark has been adjusted upwards:

• After your work was marked and moderated according to our usual processes, the module results for your course will have been compared to previous module results.
• Where there has been a substantial impact to the average marks, these will have been adjusted, as part of standard module moderation.
• Additionally, your own individual mark will have been compared to previous component or module marks prior to Covid-19. If your mark was lower than we would have expected at each of these points, then your mark will have been adjusted upwards.
• You will see a mark such as 45A to indicate this.

H: indicates a predicted mark:

• If you had extenuating circumstances in place and/or were unable to complete an assessment because of Covid-19, then as long as it is allowed by the requirements of your course and/or professional, statutory and regulatory bodies then your academic team will have allocated a predicted mark.
• This will be based on available information such as average course marks for that component and your previous academic performance.
• You will see a mark such as 58H to indicate this.

I have received marks with indicators of A and/or H but I think I could have achieved a higher mark. What can I do?

• The A and/or H indicator shows that we have applied an adjustment upwards or predicted a mark based on previous performance.
• This mark cannot be taken away from you, however if you think you could have got a better mark and would like to have another go, you can do the optional reassessment for that particular module/component - available on Blackboard from 29 June or soon after.
• This optional reassessment for people with a A/H grade is not the same as mandatory re-assessment (i.e. for those who have not achieved the marks to complete the module). Anyone who needs to do a mandatory reassessment will be contacted to inform them of this, and the timings and requirements for the reassessment.
• The deadline for your optional reassessment attempt is 7 August for non-exam based submissions (exams will take place during the standard re-assessment week for exams).
• The optional reassessment work will only go through an assessment board and be awarded on your profile if the mark is higher than previously awarded.

I have a module with an I grade and a 'Proceed Counsel on Progression Route' recommendation. What should I do?

• You will have been given an I either because the professional body does not allow us to predict a mark for you on your course, so you need to retake this module - or because you did not submit work/submitted extenuating circumstances. You will be sent an email (Information about your Assessments) which explains what you need to do next.
• A ‘Proceed Counsel on Progression Route’ recommendation means that we have not stopped you from progressing with this outstanding module, but that you must now make an attempt at this assessment otherwise you will not be able to continue the course / an accredited award may not be possible.
• Your repair/re-assessment work will be available on Blackboard from 29 June or soon after, and you should submit the work no later than 7 August for non-exam based submissions (exams will take place during the standard re-assessment week for exams).
• The repair work must be submitted by the 7 August deadline so it can be marked before the Assessment Boards later in the month. If you have passed the module you will not be notified of exam dates so you would need to contact the module leader immediately if you wish to have a further attempt.
• No extensions or ECs can be granted for this optional attempt, so please bear this in mind if you are planning to submit additional work.

I have been referred in one or more modules (R indicator). What should I do?

You will be sent a re-assessment notification (Information about your Assessments) which will direct you to where you can access your reassessment work - usually on Blackboard.

If you need help and support over the summer when preparing for your re-assessments, you can access workshops, online tutorials, get feedback before resubmitting assignments and use guides and resources from the University’s WISER service. Visit the WISER area on Blackboard or email wiseraccess@uclan.ac.uk for tutorial appointments and further advice.

I have to do a number of practice hours for my course which I have not yet completed. How will this be completed?

This will vary between different courses and as a result of personal circumstances, so please contact your course leader.

Will my degree be worth the same having been completed by remote teaching and assessment?

• Yes. Your degree has the equivalent value of any other, and continues to meet UK and where relevant professional, statutory and regulatory body requirements. Careful consideration has been given to ensure that online learning and assessment meets the same standards as on campus.
• We have made sure that you are still able to meet the learning outcomes of your course. Your course continues to be delivered by the same people and most assessments remain the same, just delivered through a different method.
• Normal processes around marking and moderation and external examining have continued as normal, just done remotely.

Will my final transcript or certificate indicate A or H marks or Covid related statements?

• No, final award transcripts and certificates will not show these indictors.
• For non-finalist students, the indicators will stay on the student record system so that we can take this detriment into account in future years.

I am in Year 0 or Year 1, will any marks this year affect my future classification?

You must pass Year 0 and Year 1 to progress within your course, however marks in Year 0 and Year 1 do not affect your future bachelors degree classification.

I am a second-year student worried that this year will affect my future results and classification

• We are applying our ‘no detriment’ approach to all modules and all years of study and will be able to see in future years where we adjusted or predicted a grade.
• We also recognise that for students in year two, achievements this year could affect future classifications. Please do not worry, because if the pattern of performance dips during this period, we will still take this into consideration in future years, even if the COVID-19 situation is then a distant memory.

I am not happy with the application of no detriment, what can I do?

• Please email APMQuery@uclan.ac.uk and we will check that the ‘no detriment’ policy has been applied correctly.
• If you receive your results on 29 or 30  June you will need to submit your request within 10 working days of that date, so by 13 or 14 July at the latest.
• Our assessment team in Academic Registry check against your previous weighted average percentage mark (APM) up to the point of Covid-19.
• If it is found that the ‘no detriment’ policy has not been applied properly, then the assessment team will liaise with the Chair of your assessment board to reassess your results.
• If it is found that the ‘no detriment’ policy has been applied correctly then we will be in touch to let you know that the check is complete.
• If you are still not satisfied, then you can find detailed information about the Academic Appeals process here.
• The appeals process will work as described, and to published timescales, just remotely using Microsoft Teams.

You are entitled to receive free, confidential and independent advice regarding the appeal from the Students’ Union’s Advice Centre, who can be contacted by emailing suadvice@uclan.ac.uk.