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Course Administration Service (CAS)

The Course Administration Service (CAS) replaced what were previously School Offices. The six Hubs can provide students with guidance and support and will signpost you to the person best qualified to deal with your query, whether that is a UCLan service, academic member of staff or the Students’ Union.

The Course Administration Service can assist with:

  • Enrolment queries
  • Course contact advice - who, where, and how to contact a course leader, personal tutor, or member of the teaching team
  • Course exchange and transfer requests
  • Timetable queries
  • Responding to queries regarding a student’s programme of study
  • The provision of course specific bursaries advice

The service also support students with the following:

  • Module registration and progression
  • Examination and assessment administration
  • Professional placements
  • Processing extenuating circumstances claims and requests for extensions
  • Administration of professional placements, liaison with academics regarding placement arrangements, required paperwork, attendance and assessment
  • Monitoring of student attendance and taking appropriate follow up action to assist students

The opening times for the Course Administration Service offices are:

  • Monday-Thursday: 8.45am – 5.15pm
  • Friday: 8.45am – 4pm

Find your Hub:

Allen Hub

Location: Allen Building Room 7
Schools: School of Medicine, School of Dentistry
Contact Details: or +44 (0)1772 893699
View the DisabledGo access guide for Allen Building

Brook Hub

Location: Brook Building Room 204
Schools: School of Social Work, Care and Community, School of Nursing, School of Community Health and Midwifery, School of Health Sciences
Contact Details: or +44 (0)1772 891992 or 891993
View the DisabledGo access guide for Brook Building

C&T Hub

Location: C&T Building Room 235
Schools: School of Art, Design and Fashion, School of Computing, School of Journalism, Media and Performance, School of Language and Global Studies, School of Engineering
Contact Details: or +44 (0)1772 891994 or 891995
View the DisabledGo access guide for the C&T Building

Foster Hub

Location: Foster Building Room 58
Schools: School of Psychology, School of Forensic and Applied Sciences, School of Physical Sciences, School of Pharmacy and Biomedical Sciences
Contact Details: or +44 (0)1772 891990 or 891991
View the DisabledGo access guide for Foster Building

Greenbank Hub

Temporary Location: Greenbank Building Room 171 (1st Floor opposite Greenbanks Café)
Schools: School of Business, School of Management, School of Sport and Wellbeing
Contact Details: or +44 (0)1772 891998 or 891999
View the DisabledGo access guide for Greenbank Building

Harris Hub

Location: Harris Building Room 120
Schools: Centre for Excellence in Learning & Teaching, Lancashire Law School, School of Humanities and Social Sciences
Contact Details: or +44 (0)1772 891996 or 891997
View the DisabledGo access guide for Harris Building


A map of the hub locations is available to download in PDF format.