03 Sep 2020
UCLan is now offering you an added layer of safety and help when you may need it the most, through a new system called SafeZone.
SafeZone is a free app and electronic system, giving you extra peace of mind when starting university or returning to campus. It can be used to anonymously flag urgent issues and is available to download now from the Apple or Google Play store.
It is in addition to the usual safety and security we provide and allows us to send mass text messages to students in an emergency. We have had this ability for a few months now, and we used it in March to tell you campus was closing just before the Government announced a lockdown.
The app provides many additional safety benefits, whether you’re working late, walking to your car at night, travelling at home or overseas, or have seen something that makes you feel uncomfortable. This year we are also encouraging you to use it to anonymously report any social distancing issues on campus, like parties or large groups gathering, so we can quickly attend and have a quiet word.
With the SafeZone app, you always control your visibility - you only share your location when you want to, and it can be turned on and off at any time. Even when you choose to share your location, only the security team will have access to it.
Once you have the app you can do the following:
For other issues relating to Covid-19 (reporting sickness, questions about symptoms, risk assessments, visas, access to campus etc.) – please do not use SafeZone, but email our dedicated Coronavirus support team.
SafeZone does not track your location. Your location is only identified once you raise an alert or when you Check In. Having the app doesn’t mean we can see your location – but it does mean we can send you urgent alerts in the event of an emergency. You can then choose to be visible if you need to – for example if asking for help.
You are in control of what you share – you choose if and when to share your location, and no one except security will have access to it. All information shared will be treated in line with GDPR legislation. SafeZone is a trusted external provider for many universities, including Manchester Metropolitan, Keele, York, Ulster, Leicester, and Herriot-Watt.