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Coronavirus (COVID-19) advice

24 Mar 2020

Coronavirus

UCLan is continuously monitoring the situation regarding Coronavirus (COVID-19). All teaching is currently online.  Please read the latest update about an extension to coursework deadlines. Information about your specific course will always come from your lecturer or school management. 

All the latest updates will appear here, so please keep checking back and make sure you’re reading emails from UCLan and your lecturers. If you have enquiries that are not answered here or in the latest FAQs, then email: coronaenquiries@uclan.ac.uk This page was updated on 25 March 2020.

25 March 2020 - Important update: all coursework deadlines from 26 March will automatically be extended by five days

In response to student feedback, and to help you to adjust to the new ways of studying and completing assignments, the University has decided to extend all coursework deadlines from tomorrow, 26 March, by five working days. This extension will be applied automatically, and you do not need to apply for the extension.

If unexpected circumstances mean that you need to request a longer extension (an extra five days, so ten days in total) then you will still need to submit a request. Examples of unexpected circumstances may include short-term illness, caring for a sick relative or unexpected personal difficulties.

That extension request process will now be via Starfish. You just need to raise a hand as you do for other support, rather than completing the online form. For more information, read how to apply for an extension via Starfish - instructions.

Requests for these longer extensions must still be made prior to the original submission date, as extensions cannot be given retrospectively.

If you are a student studying a UCLan higher education course at one of our partner colleges or institutions, please discuss the latest updates with your lecturer and the partner college where you are studying, as the advice may be different.


24 March 2020 – Updated Advice on Social Distancing Measures

Last night, the Prime Minister introduced unprecedented restrictions on everyday life. This means that if you are not self-isolating, you can only leave your house, halls of residence or other accommodation for four reasons:

1. To shop for essential items, such as food and medicine. Shopping trips should be as infrequent as possible
2. One form of exercise a day such as a run, walk or cycle. This should be done alone or only with people you live with
3. To fulfil any medical or care needs or to help a vulnerable person
4. To travel to and from work where it is absolutely necessary and cannot be done from home.

Even when following the above guidance, you should minimise the amount of time spent out of your homes or accommodation and should keep two metres (six feet) away from people you do not live with.

The full guidance on social distancing measures has now been updated on the government website.


Friday 20 March 2020 – Student Assessments Update

The University wants to keep you fully informed about the arrangements we are continuing to make to ensure that you are able to progress with your studies or complete your course at this time when we, along with the wider education sector and country, face challenges, which are unprecedented. Our first priority is always to safeguard the health and wellbeing of our student and staff community and your families, colleagues and friends. In making our decisions we are at all times following closely the advice and guidance of Public Health England and the Government. We will continue to communicate with you if there are any additional matters to make you aware of. Although we have moved away from face-to-face delivery of the vast majority of our education, we continue to operate as fully as possible. All our staff are continuing to work and to ensure that our academic and student services remain available to you through a variety of alternative means. Details of these are available through your course and student support teams, via this page, through our communications and in the frequently asked questions above.

We are in a situation where things are changing rapidly and it is difficult for any of us to predict how long the current issues will continue. However, we feel it is important that we give you as much certainty with regard to your studies as is possible. We have therefore taken the decision that all assessments due to take place face to face in the semester two and May examinations weeks, such as face-to-face exams and other practical assessments, will not take place face-to-face. The University’s Academic Board has agreed to invoke its Extraordinary Circumstances Regulations for Assessment to enable us to assess your progress by alternative means. The specific nature of the assessments will vary from course to course. For example, some may be coursework based, some may be assessments taken online, some may be video or audio recording, photographs of design work etc. All course teams are working with external examiners and, where appropriate, professional regulatory bodies, to ensure that the assessments meet their requirements. If there are professional body restrictions, which we are unable to overcome we will ensure that you know this and we will consider and communicate with you how we will support your progress as soon as we are able to do so.

You will shortly receive from your course team, details of the course-specific arrangements they are making for any of your assessments still to be completed in semester two. The learning and teaching you continue to receive, running up to our assessment periods, will include support to ensure that, with the work and studies you are doing, you are fully prepared to be successful in the assessments. It would be helpful if you could wait for your course teams to circulate this to you as each course has a number of external examiners to work with. We will get the communication to you as soon as it is agreed. This may take slightly longer for students on some courses than others.

Where online learning and assessment is a new part of your course as a result of the changes we have to make to protect the health and wellbeing of our university community, and you have no access to internet or hardware to enable you to engage with your studies online, please ensure you have told your course leader by email or in writing that you are in this situation. Please send this information to them as soon as possible in the next few days. We are working very hard to explore the alternative arrangements we can put in place to support your continued studies and assessment if you fall into this category.

I know many of you have also expressed concerns about whether you will be able to submit extenuating circumstances if the circumstances caused by the Coronavirus COVID-19 impact your studies and assessments. In accordance with the Extraordinary Circumstances’ arrangements in our Academic Regulations, which govern the assessment processes, we must maintain the academic standards of courses and the credibility of our awards during periods of significant disruption. Given we are now operating within Extraordinary Circumstances, Extenuating Circumstances’ applications relating directly to COVID-19 will be automatically approved, as will applications relating to child and caring responsibilities resulting from schools’ closures, and the requirement for evidence will be waived. However, for any other non COVID-19 circumstances, there is still a requirement to complete the online extenuating circumstances form, including the personal statement and relevant evidence in line with the policy.

I hope that this information is useful to you. We will continue to be in touch with you on a regular basis to keep you updated. If you have any questions, please do not hesitate to contact your course teams or student support services. I am sure you will appreciate they are receiving a very high volume of calls at the moment but be assured that our full staff body is continuing to work to support your studies and will respond to you as soon as they can. If this takes a little more time than usual we thank you for your understanding.

Best wishes,

Lynne Livesey

Deputy Vice-Chancellor


17 March 2020 – Student Coronavirus Update

Vice-Chancellor Professor Graham Baldwin filmed this short video earlier today, to update and reassure students, colleagues and partners about the action we are taking to protect the health and safety of our whole University community:



16 March 2020 - Student Coronavirus Update

The situation is changing on a daily basis and there a number of changes we would like to go through with you. Please take some time to read this information carefully.

Changes to face-to-face teaching from Thursday 19 March

Given the decision by the UK government to move into the delay phase of combating the COVID-19 virus, we have decided that face-to-face teaching of all forms at the Preston, Burnley and Westlakes campuses will move to online delivery from Thursday 19 March until at least Friday 3 April, when we finish for the Easter break. This means there will be no on campus-based teaching from Thursday 19 March.

This decision has been made with the safety of our students, staff and visitors as our priority and we are sorry for any inconvenience this may cause. Further updates will follow from your course team as this is a rapidly changing situation, but we thought it was important that you have clarity on the decisions we are taking in this challenging period.

This does not mean that the University is closing. We are fully committed to continuing your education - we are just having to change the way we do things. We do not want this to affect your learning and we are working hard to ensure you can do this remotely by using digital means such as Microsoft Teams and accessing resources on Blackboard.

We recognise that all courses are different and present different challenges when considering alternative means of delivering high-quality learning and teaching. Your course team is currently considering the ways to do this for your subject and they will be in touch with you via your UCLan email account with details. The library online resources remain available. Please could you therefore regularly check your UCLan email for updates from your course team.

As you will appreciate, this is an unprecedented situation and we thank you for your patience and understanding at this challenging time while we work through the solutions.

How will this affect assessments and exams?

Please be assured that you will be able to continue with your studies and assessments. We are making special arrangements to allow examinations to be completed. Exams will be carried out where possible online. For those courses where it won’t be practical to conduct assessments online, lecturers will be in touch about submitting work via post or alternative means. In all cases we will be confirming how assessments will be taking place. Please continue to look at your UCLan email account over the coming weeks for updates on how to carry out your assessments and exams online or remotely. For practical and other portfolio-type assessments, course teams will be in touch with details.

We are working closely with the professional bodies that accredit many of our courses to ensure that any changes we introduce to your assessments are with their full support.

We are committed that these unprecedented circumstances will not disadvantage you and your learning. We recognise this is an unsettling situation and please understand that we are working hard to work through all the questions, concerns and issues that are emerging, for us and the whole sector.

Advice about going home

As of today, any student who would like to go home and continue their learning online can do so.
If you do choose to return home you will NOT be withdrawn from your programme. If you are an overseas student your Visa status will remain unchanged and you can continue to study and be assessed remotely.

If you do plan to return home, please could we ask you to:
1. If you are choosing to leave your term-time address, please email your Hub so they know when you are leaving and where you are travelling to.
2. If you are flying home overseas, before you book your flight please check if you will be allowed to enter your home country and whether you will have to be quarantined on your return. It is your responsibility to check this before you fly.
3. Engage with your learning online, following the advice of your course team, and check your UCLan email account each day.

If you have not got a device or internet connection to continue your studies, please directly inform your lecturer.

Can I stay in halls if I can’t go home?

The halls of residence will remain open. If you choose to stay in halls you will be able to do so.

If I leave my halls will I be refunded?

You may choose to study at home, but we will keep your halls of residence available for you as part of your contract and there will be no refund if you decide to go home.

What will become unavailable on campus over the coming weeks?

To help reduce large numbers of people being together on the campus, from Thursday 19 March we will be closing the following:

• The main refectories (the Brook and Foster shops will remain open, as will the Students’ Union shop)
• All social spaces
• Libraries
• The Pre School
• All general and specialist teaching spaces
• All indoor sports facilities - Sir Tom Finney Sports Centre and UCLan Sports Arena will be closed for all UCLan-based activity. Externally run matches can still go ahead outside at the UCLan Sports Arena.

In addition, we are planning on reducing access to buildings on the campus from Monday 23 March.  Details will be added to the Student Support News section in the next few days.

What if I am currently on placement?

Current placements are continuing at the moment unless you are informed otherwise by your course team. Whilst on placement you will be expected to follow the guidelines from the employer you are working for and maintaining a good level of hygiene with regular hand washing is strongly advised.

How will I access the wellbeing team?

From Thursday 19 March the Wellbeing team will provide a remote support service for students, both online and via telephone, but will not be offering face to face appointments.  If you have an appointment already booked, one of our Advisors will contact you via telephone using the number you have provided.

If you would like to access any support, please fill in the online referral form. If you have any questions, please contact us by emailing wellbeing@uclan.ac.uk.

You may find some of the sources of support below helpful whilst you await our reply.
Internal
•  UCLan Security – 01772 892068 – If you have an emergency that requires immediate assistance from UCLan, please call this number which is available 24hrs a day, 7 days a week.
• UCLan Headroom - uclansu.co.uk/headroom -This site gives practical information and links to support you with various issues you may be facing such as addiction, anxiety, eating disorders and self-harm.
• UCLan Medical Centre - 01772 214800 or visit the Medical Centre page.

Friday Prayers

Due to the changes outlined above, we are unable to continue to support Friday prayers at this present time. For further advice and support with regards to Friday prayers, please contact the Muslim Chaplain VBhayat@uclan.ac.uk

Open Day on Thursday 19 March

Due to the changing situation we have decided to cancel the Open Day planned for Thursday 19 March.

If you feel unwell

Please check with Public Health England for up to date advice.

Updates

The coronavirus situation is continuing to evolve on a daily basis, so please continue to keep checking the latest university advice and information here on the student support news page and your UCLan email account. The frequently asked questions are updated regularly. If you have any questions that are not answered, please email coronaenquiries@uclan.ac.uk

We recognise this is a difficult time and the situation is challenging. The university is a thriving learning community of students and staff, and this is not restricted to being on campus. We will continue to work through all the issues to ensure you can continue with your studies. Please keep checking back here for updates, as well as your UCLan email account.

Thank you.

Professor Graham Baldwin
Vice-Chancellor


12 March 2020 - Student Coronavirus Update

You will be aware of the daily news updates about the Coronavirus. As a University we are making plans to ensure we can continue to provide your learning as the situation progresses. This includes putting in place changes to the way we do things to help reduce the spread of the virus. As a University, we are well prepared for different eventualities and have the technology in place to support teaching and assessment even if we are asked to close the campus for a while.

In line with other universities and businesses, we have made some important decisions that will affect students over the coming weeks. All our decisions have been made to help keep you as healthy and safe as possible and with an attempt to try and limit, where we can, large numbers of people needing to be together on campus.

Teaching and Assessment

Please be assured that we will continue to maintain the quality of our teaching. However, how we do this over the coming weeks may be delivered through more digital means. Your lecturer will be in touch with you via your UCLan email account to let you know of any sessions that will be delivered in a different way from Monday 16 March onwards. You will be given instructions on how to do this directly from your lecturer. Please could you regularly check your UCLan email for updates from your course team.

We are also currently working on a detailed plan to manage assessments, including exams. Please be assured that despite any disruptions that may happen, you will be able to continue with your course. We will continue to keep you updated.

Temporary ban on overseas travel

Due to the rapidly changing situation regarding Coronavirus, the University has now stopped all overseas travel until at least the end of April. Overseas travel from May 2020 will be reviewed at a later point. We apologise for any disruption this may cause to your plans and want to reassure you that this is not a decision that has been taken lightly. The decision has been made in the interest of the health and wellbeing of UCLan students to help reduce the spread of potential infection. It is important that as a University we do not put students at risk, nor as an organisation be a contributor to the spread of the virus.

If you have booked international travel via the central travel office, they will now cancel the booking, prioritising travel in date order, and they will be in touch directly with you to confirm. If you have booked travel overseas yourself, which is directly part of your course e.g. work placement, overseas study, research etc, and received University funding to do this, you are now asked to cancel these arrangements and contact the School or Service providing the funding to confirm you have done this. If your travel was related to part of your course, please be assured that your course team will be working to ensure that any changes to your plans will not have a detrimental effect on your grades.

For those of you who are thinking of going overseas during the Easter break we would ask you to think carefully about travel to other countries during the Coronavirus outbreak. There could be a risk of further flight disruption that would mean you would not be allowed back in the UK or you could be faced with a 14-day isolation period before being allowed to do so.

Updates

The Coronavirus situation is continuing to evolve on a daily basis, so please continue to keep checking the latest university advice and information here on the student support news page and your UCLan email account. The frequently asked questions have been updated and will continue to be updated regularly. If you have any questions that are not answered, please email coronaenquiries@uclan.ac.uk 


10 March 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers.  

If you have any further questions, we have a dedicated mailbox for colleagues and student enquiries: coronaenquiries@uclan.ac.uk. We will continue to post the latest updates on this page.


4 March 2020 - Updated Coronavirus Advice

As the number of cases in the UK of people testing positive for Coronavirus (COVID-19) grows, we continue to update our guidance.  The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers and we also recommend all students and staff follow Public Health England's advice for places of education.

If you have any further questions, we have a dedicated mailbox for colleagues and student enquiries: coronaenquiries@uclan.ac.uk. We will continue to post the latest updates on this page.


27 February 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the information below and the latest advice from Public Health England and the UK Chief Medical Officers. If you have any further questions, we have a dedicated mailbox for colleague and student enquiries: coronaenquiries@uclan.ac.uk

We will continue to post the latest updates on this page.


25 February 2020 - Updated Coronavirus Advice

There have now been 13 cases in the UK of people testing positive for Coronavirus. Travel advice continues to change as the situation develops world-wide and the following outlines the latest update.

Public Health England and the UK Chief Medical Officers have updated their Coronavirus travel advice.

Arrival into the UK in the last 14 days

The UK Chief Medical Officers are advising anyone who has travelled to the UK from:

  • Mainland China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong, Taiwan
  • Singapore
  • Malaysia
  • or Macau

in the last 14 days and is experiencing cough or fever or shortness of breath, to stay indoors and call NHS 111, even if symptoms are mild.

Arrival into the UK since 19 February

If you have returned from these specific areas since February 19, you should call NHS 111 and stay indoors and avoid contact with other people even if you do not have symptoms:

  • Iran
  • Specific lockdown areas in Northern Italy as designated by the Government of Italy (10 small towns in Lombardy and one in Veneto)
  • Special care zones in South Korea as designated by the Government of the Republic of South Korea (Daegu or Cheongdo)
  • Hubei province (returned in the past 14 days)

If you have returned from these areas since 19 February and develop symptoms, however mild, you should stay indoors at home and avoid contact with other people immediately and call NHS111. You do not need to follow this advice if you have no symptoms.

  • Northern Italy (defined by a line on the map below and not including, Pisa, Florence and Rimini),
  • Vietnam
  • Cambodia
  • Laos
  • Myanmar

map of Italy

Changes in advice if you are due to travel

South Korea
The Foreign and Commonwealth Office (FCO) advise against all but essential travel to Daegu and Cheongdo due to the ongoing coronavirus (COVID-19) outbreak. The government of South Korea has designated Daegu and Cheongdo cities as “special care zones” following a growing number of cases of coronavirus. If you’re already in Daegu or Cheongdo you should follow the instructions and advice of the local authorities.

Italy

The government of Italy has introduced extraordinary measures that allow regions to implement civil protection measures in response to Coronavirus. This includes the isolation of 10 small towns in Lombardy and one in Veneto. The regions of Lombardy, Veneto, Friuli Venezia Giulia, Piemonte and Emilia Romagna have implemented measures including the suspension of public or private events, the suspension of schools and higher education and the suspension on the opening of museums and cultural institutions for seven days. If you are already in the regions affected you should follow the instructions of local authorities.

China
, Hong Kong, Macao, Singapore, Thailand, Cambodia and Malaysia
The updated travel guidance above is in addition to previous longstanding travel advice from the Foreign and Commonwealth Office, which advises against all but essential travel to mainland China.

While Hong Kong and Macau are not included in this FCO advice, as an extra precaution UCLan is advising that colleagues do not travel to China, Hong Kong, Macao, Singapore, Thailand, Cambodia and Malaysia until the end of April. This will be reviewed nearer the time.

Please note: other overseas destinations particularly in Asia may be subject to further review and travel restrictions as new advice is received from the FCO and PHE.

More information

You can find more information on the Public Heath England website.

We will continue to update this page as official advice changes.

If you have any UCLan specific questions that are not answered on this page or the Q&A document, please contact coronaenquiries@uclan.ac.uk


7 February 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers.  If you have any further questions, we have a dedicated mailbox for colleague and student enquiries: coronaenquiries@uclan.ac.uk

We will continue to post the latest updates on this page.



31 January 2020 - Updated Coronavirus Advice

You may have heard the news that the Coronavirus has been declared a Global Health Emergency, and the first cases have been confirmed in the UK.

The advice from Public Health England remains the same: If people have returned from Wuhan in the last 14 days, they should take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses. You will find their full advice here.

We have produced a list of frequently asked questions about the Coronavirus and set up a dedicated mailbox to deal with enquiries from colleagues and students: coronaenquiries@uclan.ac.uk

Whether you’re a student or a member of staff, we want to remind you that you have the right to be treated respectfully, fairly and without harassment or discrimination and this is something the University takes very seriously. If you see or experience behaviour that isn’t right you must report it and there is support available.

We will continue to post the latest updates on this page.



30 January 2020 - Updated Coronavirus Advice

Current situation

Public Health England continues to advise that the risk of Coronavirus remains low and there have been no confirmed cases in the UK, or cases of UK citizens abroad. UCLan has set up a working group to continue to monitor the situation and put in place whatever may be required to protect students as far as possible. Please check here for future updates as the situation could change on a regular basis.

Preventative measures

At this time of year when bugs and viruses are more prevalent, we will be carrying out additional cleaning of communal areas to prevent the transfer of germs. This will mean that our cleaning teams will be prioritising areas where germs are more likely to spread such as handrails, door handles, light switches, communal keyboards, toilets and hard work surfaces. We will be prioritising campus buildings with communal areas as well as our halls of residence.

To prevent the transfer of germs, students are reminded to wash their hands regularly and use hand sanitiser when possible. The following precautions should also be taken to reduce the spread of germs:
• Cover your nose and mouth when you sneeze or cough
• Regularly clean surfaces
• Avoid sharing food, drink and utensils

Hand sanitiser dispensers will be made available in communal areas across UCLan buildings as a precautionary measure to stop the spread of infection. Posters will also be on display reminding people of the Coronavirus symptoms and asking them to call NHS 111 if they have recently returned from China and feel unwell.

Travel

The advice from Public Health England is that if you have returned from Wuhan since 13 January:
• stay indoors and avoid contact with other people as you would with other flu viruses
• contact NHS 111 to inform them of your recent travel to the city

It is important to follow this advice even if you do not have symptoms of the virus. If you develop a fever, difficulty breathing or a cough, you should continue to follow the advice above and do not leave your home until you been given advice by a clinician.

If you have any concerns

We know this may be a distressing time for some people and particularly for those with friends or family in affected regions of China. If you have any concerns, please continue to check this page or email coronaenquiries@uclan.ac.uk



24 January 2020 - Coronavirus Advice

Precautions

The advice from Public Health England states:

“Maintain good hand, respiratory and personal hygiene and avoid visiting animal and bird markets or people who are ill with respiratory symptoms.”

Risks should be reduced if you take common-sense precautions such as:
• Washing hands frequently with soap and water for 20 seconds
• Cover your nose and mouth when you sneeze or cough
• Regularly clean surfaces
• Avoid sharing food, drink and utensils

Symptoms

Initial symptoms of Coronavirus usually start up to 14 days after catching the infection and are similar to a severe case of the flu and include:
• Fever
• Cough
• Shortness of breath
• Breathing difficulties
• In some cases, diarrhoea has been the first symptom

If you feel unwell

If you feel unwell isolate yourself in your own room to help reduce the risk to others and keep in touch with family and friends so they are aware.

Individuals should call NHS 111 if they develop respiratory symptoms within 14 days of visiting Wuhan, informing their health service over the phone prior to their attendance about their recent travel to the city.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Travelling back from Wuhan

Enhanced monitoring will be in place from all direct flights from Wuhan to the UK. The enhanced monitoring package includes a number of measures that will help to provide advice to travellers if they feel unwell.

For those travelling back directly from Wuhan, this includes a Port Health team who will meet each direct flight aircraft to provide advice and support to those that feel unwell. They will check for symptoms of Coronavirus and provide information to all passengers about symptoms and what to do if they become ill.

More information

The University will continue to monitor the situation closely. If you have recently returned from or are due to travel to Wuhan City, China, please follow the further advice from The Foreign and Commonwealth Office (FCO) and Public Health England.