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Coronavirus (COVID-19) advice

06 Nov 2020

Coronavirus

UCLan is continuously monitoring the Covid-19 pandemic with your health and wellbeing our main priority. Teaching is currently a blend of face-to-face and online learning, unless you are on an e-learning programme, which was always delivered online. All the latest updates will appear here, so please keep checking back and make sure you’re reading emails from UCLan and your lecturers. If you have enquiries that are not answered here or in the latest frequently asked questions (FAQs), then email: coronaenquiries@uclan.ac.uk.  This page was updated on 6 November 2020.

6 November  - Higher Education Tiers

In September, the Government set out tiers of operation for Higher Education providers and UCLan is currently in Tier 1, the lowest tier.

The tiers are:

  • Tier 1 (default position): HE providers are expected to provide blended learning, with face-to-face tuition, following the provisions of this guidance, and public health guidance, including, for example, the appropriate use of face coverings
  • Tier 2 (fallback position): HE providers should move to an increased level of online learning where possible. Providers should prioritise the continuation of face-to-face provision based on their own risk assessment. We expect that, in the majority of cases, this will be for those courses where it is most beneficial (for example, clinical or practical learning and research)
  • Tier 3 (where stricter measures are needed): HE providers should increase the level of online learning to retain face-to-face provision for priority courses (for example, clinical and medical courses), and in as limited a number of situations as possible. Students should follow government guidance published as part of any additional restrictions applied locally, including where this says that students should remain in their current accommodation and not return their family home or other residential accommodation to reduce the risk of transmitting the virus through travel. In these circumstances, providers should support students to do so by keeping services for students, such as university libraries and catering facilities, open
  • Tier 4 (last resort): We expect the majority of provision to be online, with buildings open for essential workers only. This should include the continuation of essential research

We will keep you updated if the situation changes.


2 November - National lockdown update

You will have heard over the weekend that from this Thursday (5 November) the country will be in a month-long national lockdown. The Government confirmed that the wellbeing and long-term futures of young people are a priority and therefore schools, colleges and universities will not be closing under the new lockdown restrictions.

We will continue as we are, offering you a blended teaching and learning approach so please carry on following your current timetable. Our refectories and libraries at both the Preston and Burnley campuses will remain open and free taxis are still available to get you home if you are studying in the Preston Campus Library between 10pm and 4.30am. The Sir Tom Finney Sports Centre will close for general gym sessions but once we receive further guidance from the Government, we will let you know whether amateur sports will be continuing.

The national lockdown means:

  • You should avoid travelling in or out of your local area unless it is for education, work or medical reasons
  • When outdoors, you should only mix with people in your household or with one person from another household, socially-distanced
  • Pubs, restaurants, hospitality and leisure facilities will close but hospitality venues can still provide takeaway and delivery services
  • Schools, colleges, universities and essential shops will stay open
  • All other non-essential retail will close and there will be a ban on households mixing indoors
  • Overnight stays, holidays away from your current home and travel abroad are not allowed. This includes holidays abroad and in the UK.

Please remember if you live in university or private student accommodation, the Government guidance says you must not move back and forward between your permanent home and student home during term time. You should only return home at the end of term for Christmas and the Government will be providing further guidance on this in the coming weeks.

Thank you for following the restrictions and guidelines to keep yourself and others safe. We know this hasn’t been an easy time, but we appreciate your support. Please remember we continue to be here to support you during this difficult time so please contact our health and wellbeing service if you need support with your wellbeing. If you’re unsure on the rules, please check the Government website and read the latest frequently asked questions above.


27 October - New online form to report symptoms, positive tests or self-isolation

If you have any symptoms, have a positive test, or have been in contact with someone who has tested positive, you must immediately self-isolate and report this to us using this form. More information about the next steps and the support available can be found on that page.


16 October - Update to Local Restrictions with Lancashire in Tier 3 

It has been confirmed today that Lancashire has moved from Tier 2 High coronavirus restrictions to Tier 3 Very High restrictions. This change will come into effect from 12.01am – one-minute past midnight on Saturday 17 October and will cover the Preston and Burnley Campuses. The University remains open but these are the restrictions you need to be aware of and follow:

What you cannot do under Tier 3:

  • Different households cannot mix in homes, flats, halls of residence or private gardens
  • Different households are banned from mixing in all hospitality venues like restaurants, indoors or outdoors
  • Pubs and bars will be closed unless they are serving substantial meals
  • You should try to avoid travelling outside the very high alert level area you are in, or entering a very high alert level area, other than for things like work, education or youth services, to meet caring responsibilities or if you are travelling through as part of a longer journey
  • You should avoid staying overnight in another part of the UK if you are resident in a very high alert level area, or avoid staying overnight in a very high alert level area if you are resident elsewhere
  • Further restrictions may be agreed for particular regions in the top tier such as closure of gyms, casinos, betting shops

What you can do under Tier 3:

  • Travel for work or education is allowed
  • People can meet anywhere, including in homes or gardens with those they are in a support bubble with, as they are classed as one household. You can only have one support bubble and it cannot change. You can only have a support bubble if you or the person you 'bubble' with lives alone, or if you or the person you 'bubble' with is a single parent with children under 18. More on support bubbles.
  • People from different households can still meet in certain outdoor public spaces, such as parks, beaches, the countryside, forests, public gardens, allotments, outdoor sports facilities and playgrounds, but the nationwide ‘rule of six’ still applies
  • Gyms staying open is at the discretion of local council leaders under Tier 3 restrictions, and in Lancashire gyms are allowed to stay open
  • Exercise classes and organised sport can also continue to take place outdoors; these will only be permitted indoors if it is possible for people to avoid mixing with people they do not live with (or share a support bubble with), or for youth or disability sport. We are working through these implications for our students
  • Places of worship remain open, but household mixing is not permitted
  • Weddings and funerals can go ahead with restrictions on the number of attendees; however, wedding receptions are not allowed
You can find all the latest information on the gov.uk website, and put in your postcode to see the restrictions for your area.

If you are living near to the Westlakes campus, you can continue to follow national guidelines, which means you are free to meet with others outside of your household but should remain socially distanced and with no more than six other people.  We will continue to keep you updated.

14 October - Update to Local Restrictions

The Government has introduced its new tiered local COVID alert levels, which came into operation on Wednesday 14 October. Preston and Burnley Campuses are within a Tier Two High alert level area and Westlakes campus is in a Tier One Medium alert level area. Should Lancashire be moved into the Tier Three Very High alert level, we will update you on what this means.

As a result, there is currently no major changes to the Government advice you have been following other than:

  • people in Preston and Lancashire can now meet people outside, including in a garden or other spaces like parks or beaches, but there should be no more than six of you in total and you must keep your distance.

It is still more important than ever to stay vigilant as cases do continue to rise in Lancashire each day. If you are unsure of the rules, you can use the BBC’s useful tool that allows you to check the rules by typing in your postcode.

Please remember the current Government advice for Preston and Lancashire states:

  • You cannot have others in your halls of residence, flat or home
  • You cannot visit other people's halls of residence, flat, or home, even if they are in an unaffected area. This means that if you are living away from your family home you should remain with your current University household and will not be able to return home to visit family until the current restrictions are lifted.
  • You are not permitted to mix with other households in indoor venues (including homes, bars, restaurants and cafes) but you may still attend these places with people you live with or are in a protective support bubble with.
  • There has been an extension to the places where face coverings are mandatory – including to all retail staff, taxis and private hire vehicles, all indoor hospitality except when seated at a table
  • There are tighter penalties for non-compliance – include an increase to £200 for failure to wear a mask (first-time offence)
  • All bars, restaurants and cafes must offer table service only and along with other hospitality premises (including takeaways) must close by 10pm
  • You are advised to only use public transport for essential journeys - such as travelling to university or work. A face covering must be worn on public transport unless you are exempt
  • You are advised against attending amateur and semi-professional sporting events as spectators

If you are living near to the Westlakes campus, you can continue to follow national guidelines, which means you are free to meet with others outside of your household but should remain socially distanced and with no more than six other people.

It is important to follow local guidelines to stop the spread of the virus and avoid having to pay a large fine of up to £10,000, as we have already seen across the country.

Under the local restrictions, can I return home to visit family while living with my University household?

Government restrictions outline that if you are living in Lancashire (excluding Blackpool), you cannot mix two households or support bubbles in homes, even if the people you want to meet live in an unaffected area. This means that if you are living away from your family home you should remain with your current University household and will not be able to return home to visit family until the current restrictions are lifted.

Reflection Week and Christmas

In line with current Government advice you will be able to return home for Christmas but the advice states that you should remain with your university household during Reflection Week, which starts on Monday 26 October. The Government has stated it will work with universities to make sure that all students are supported to return home safely and spend Christmas with loved ones, if you choose to do so.

However, the Reflection Week situation is different. As Lancashire currently remains a high risk Covid area, where two households or support bubbles are prevented from mixing indoors, our advice is that you continue to follow the Government guidance and remain with your university household. We will continue to monitor the situation and if the Government’s advice changes, we will let you know as soon as possible.


18 September - Important Update to Restrictions in Preston and Burnley

Following the announcement of stronger measures for Lancashire, additional restrictions will apply affecting students, residents and businesses both in Preston and across the county.

The current restrictions for Preston (implemented 7 August) remain in place. This means that:

  • You cannot mix two households or support bubbles, even if there is less than six of you in total. You need to stick with your own household only.
  • You cannot have others in your halls of residence, flat, home or garden
  • You cannot visit other people's halls of residence, flat, home or garden, even if they are in an unaffected area
  • You are not permitted to mix with other households in indoor venues (including homes, bars, restaurants and cafes) but you may still attend these places with people you live with or are in a protective support bubble with.

 

From Tuesday 22 September new restrictions will affect residents and businesses in Preston. These additional regulations mean the following must also be adhered to:

  • Hospitality for food and drink must operate table service only.
  • Leisure and entertainment venues must close between 10pm and 5am

 

The new restrictions being implemented from Tuesday 22 September will also affect you if you are living near to the Burnley campus. In Burnley and the rest of Lancashire (excluding Blackpool):

  • Residents must not socialise with other people outside of their own households or support bubble in private homes and gardens
  • Hospitality for food and drink must operate table service only.
  • Leisure and entertainment venues, including restaurants, pubs and cinemas, must close between 10pm and 5am

 

If you are living near to the Westlakes campus, you are not under local lockdown or additional restrictions but you must adhere to the national rule of six. This means you are free to meet with others outside of your household but should remain socially distanced and with no more than six other people.

Please remember it is important to follow the guidelines to stop the spread of the virus and avoid having to pay a large fine of up to £10,000, as we have already seen across the country.


17 September - Covid-19 Training for All Students

In addition to the Personal Evaluation for Campus Attendance and the Covid-19 Community Responsibility Agreement, you also need to complete the UCLan Covid-19 Student Training on Blackboard before returning or coming onto campus.

It is important that you complete this training as soon as possible as it provides details about the health and safety measures we have put in place across our campuses and how you can help to stop the spread of the virus at UCLan. You will also find information on where to go for further advice and support.

Please complete the training by following these instructions:

  1. Access Blackboard (works best using the Mozilla Firefox browser)
  2. Click on the My Courses Tab
  3. Under the Organisation Catalogue click on Mandatory Training for Students
  4. Search for or scroll down to Return to Campus Covid-19 Training for Students and click on the arrow to enrol
  5. The training will then appear within ‘My Blackboard Organisations’.

 


16 September 2020 - Return to Campus Update

We have been looking forward to having you back and while some things have changed, due to the pandemic, we have been making plans to give you a safe and enjoyable student experience at UCLan. Below you will find the latest updates and some important information, which you must complete and read before returning to campus.

If you have any general enquiries or require support, please call 01772 891990 from Thursday 17 September onwards.

Complete your campus evaluation and training

Before you return or come on to campus, it is important that you:

These procedures have been put in place to ensure you are aware of your responsibilities to yourself, each other and the wider community. We have put additional health and safety measures in place, which can be seen in this animation, but we all need to play our part to stop the spread of Covid-19.

 

Follow the Preston guidelines or face a fine

As you return or come onto campus, please remember that Preston does have additional restrictions in place. In Preston, you cannot mix two households or support bubbles, even if there is less than six of you in total. You need to stick with your own household only and follow the guidelines for Preston, which say you must not:

  • Meet with people you do not live with inside a private home, another halls of residence, flat or garden. This does not apply to people you are in a protective support bubble with or other limited exceptions.
  • Visit another home, halls of residence, flat or garden outside of the areas currently affected
  • Meet with people you do not live with or have "bubbled" with in other indoor public venues - this includes pubs, restaurants, cafes, shops, places of worship, leisure and entertainment venues or visitor attractions. You may still attend these places with people you live with or are in a protective support bubble with.

 

If you are living near to Westlakes or Burnley campuses, you are not under local lockdown but must adhere to the national rule of six. This means you are free to meet with others outside of your household but should remain socially distanced and with no more than six other people.

It is important to follow local guidelines to stop the spread of the virus and avoid having to pay a large fine of up to £10,000, as we have already seen across the country.

Social distancing reminder

As you walk around campus you will see various signs and advice in place to remind you to follow our campus guidance. Please remember hands, face, space:

  • Wash and sanitise your hands regularly
  • Wear face coverings inside buildings
  • Keep your distance and keep left where indicated

At Preston, you may also see our volunteer Campus Safety Champions who will be politely reminding students and staff about our one-way systems and social distancing measures. If you have some spare time and would like to volunteer as a Community Safety Champion, please email CSC@uclan.ac.uk

 

Download SafeZone

To give you extra peace of mind when returning or coming onto campus, please download the SafeZone app using your UCLan email address and creating a different password to log in. We have recently introduced SafeZone across all campuses as an added layer of safety and it can be used to anonymously report or alert you to any urgent issues, call a first aider or ask for help. You can download it easily from the Apple or Google app stores.

Reopening of facilities

The <i>, your one-stop-shop for general information, advice and support, is now open:
• 9am – 9pm - Monday to Friday
• 10am – 6pm – Saturday and Sunday

Please contact them via email at thei@uclan.ac.uk or call 01772 895000 to ask questions or make an appointment.

The Library and Sir Tom Finney Sports Centre have also reopened but with additional safety measures and restricted capacity in place. If you wish to activate your free sports membership at Sir Tom Finney Sports Centre, please email stfsportscentre@uclan.ac.uk. All activities must be booked in advance by calling 01772 895400. If you have not already done so, you can also register with the University’s medical centre online.


9 June 2020 – Exams and Assessments Information

We have recently updated our assessment frequently asked questions to explain the ‘No Detriment Policy’ and when and how you will get your exam and assessment results.


13 May 2020 – Update following the Government announcement

Following the announcement of the Government’s latest COVID-19 plans to gradually reduce the lockdown over the coming months, there are no changes to the university’s online learning and teaching methods for this semester. However, we are making plans for your safe return to our UK campuses, and we will provide more information as soon as we can.


9 April 2020 - Clarification on assessments, fees and accommodation at UK campuses

We updated you earlier in the week about assessments, exams and our ‘no detriment’ policy, but we know you have more questions. It is a complex matter, but we are doing everything we can to make sure you are not disadvantaged and that you get the qualifications you deserve. There have also been some other questions about fees for accommodation and for tuition, so we thought it would be useful to update you on all of these.

Our core focus at UCLan is to ensure that your learning and assessment continues in the same time frame as originally expected and as a University we are doing everything we can to make that happen as seamlessly as possible, and to enable you to get the qualifications that you deserve. Assessments are an important part of your learning on your course and provide opportunities for you to apply your knowledge and gain feedback on your progress and understanding, as well as helping you to improve in preparation for future assessments.

What does the ‘no detriment’ policy mean?

The no detriment policy acts as a ‘safety net’ to ensure that by attempting your assessments, you obtain at least your average grade up to the start of COVID-19, or a better grade depending on the results of assessments and exams in the coming weeks. This applies to all subject areas across the University but how these adjustments are applied will differ by course, professional body requirements and local circumstances – your individual course tutors will explain any differences to you. It is therefore important to continue preparing for your assessments and exams as these results could not only help improve your grades even further but are also core to your learning and future success on the course or in your chosen career.

For our final year students, we know these assessments and exams will be a culmination of years of learning and we are determined that this global crisis will not be detrimental to your final qualification and you will be able to become a graduate as planned. Therefore, please be reassured that provided assessments are attempted, your performance will be judged as equal to, if not better than previous assessments, or against any previous cohort.

We also recognise that for students in years one and two, achievements this year could potentially affect future classifications in final years. Please do not worry, if your performance dips during this COVID-19 period, then this will be taken into account both in this year and in future years, even if the COVID-19 situation is then a distant memory.

Why should I pay my tuition fees if university buildings are not open?

We are sure you appreciate these are very extraordinary times for universities and we have had to adapt our teaching to an online delivery model so that you can continue with your learning, and you will still receive your qualifications at the end of your course without having to extend your study timescales.

As teaching and learning continues, you will still receive the tuition fee loan and the maintenance loans and/or grant from Student Finance, along with all other UK university students and you will still receive your qualifications at the end of your course without having to extend your study timescales. During this challenging period, UCLan staff are working tirelessly to ensure that you can complete your studies through alternative delivery methods. We are working with you to support you as best we can and to enable you to get through the coming months of study in order to obtain your qualifications in the time frame you that you expected. The reality is that with the Easter break and study leave coming up, there are not many weeks of this academic year left, so please bear with us in this unprecedented situation.

My accommodation is through a private provider. Can I also get my final semester accommodation fees waived?

We recognise the significant financial challenges many of you face at this time, with loss of part-time jobs and stretched resources. We are committed to helping you succeed in work and in life as best we can, but we can only waive fees for the accommodation that we have direct control over. As such, we have now waived the third semester fees for all UCLan contracted accommodation.

The University and Students' Union have also written to private providers that we work with to ask them to support students during this difficult time. Whilst we cannot make the same decision for private third-party providers, we are trying our best to see if we can influence their decision on accommodation fees. However, they are private companies and some are very small businesses and will need to make their own decisions. All we can do as a University is to make them aware of the decisions that we have made for UCLan contracted accommodation in the hope they can support you as well.

Thank you

Thank you for being so accommodating and for adapting to a new way of studying during this unusual period. If you have any specific questions about your course or placement then please do get in touch directly with your tutor.

We know it is not easy for anyone during these challenging times and it is important that we all pull together to make the best of the situation we are faced with. We know you are doing some great things whether that is supporting your families, being a key worker for the NHS, or just coping with this situation admirably. We are very proud of what our University community has collectively achieved to support others during this global crisis, and we know that with such great students and staff working together there is definitely more support to come.

Enjoy your Easter break.

Professor Graham Baldwin
Vice-Chancellor


6 April 2020 - Arrangements for assessments impacted by the COVID-19 situation

In view of the COVID-19 and the move to remote teaching and learning, we want to provide a further update on the actions we are taking in relation to your learning and assessment. We have listened to your feedback and reviewed our Semester Two and Semester Three Assessment, Examination and Re-examination arrangements with our external examiners and regulatory bodies.

The vast majority of planned assessment will continue as normal. For example, if you have written coursework assessment, the assessment and deadlines should be unaffected. However, you will not be expected to attend any formal face-to-face assessments or any examinations on-campus.

We appreciate that you will be anxious to know the details of any altered assessments as soon as possible. Schools are sharing finalised assessment arrangements with you as soon as these are agreed. In a small number of subjects our course teams are still finalising approvals in line with regulatory requirements and details of these will be confirmed to you as soon as possible. This will ensure that if your course is professionally accredited, any alternative assessment still meets their guidelines.

Below is a set of university-wide principles that will be applied across all modules and courses:

  1. All teaching and assessment will now be facilitated online or remotely for the remainder of the academic year, with appropriate learning materials being made available through Blackboard and other IT platforms where you do not already have these.
  2. Opportunities for online interaction between lecturers and students will continue to be provided and Schools will notify students of how they should access this
  3. To ensure we maintain the quality and standards of your degree, all planned assessments such as coursework and online examinations will take place as expected, where possible. Some other assessments, such as practicals and face to face exams, may need to be modified so they can be completed remotely
  4. On-campus examinations will now normally be replaced by online alternative assessment (unless you have been advised otherwise by your School)
  5. Scheduling of submission deadlines will be staggered as far as possible. Some deadlines may now be extended in order to give you more time to complete the work.
  6. Feedback will be provided as usual, but online.
  7. Assessment Boards will use the guidance in relation to the operation of Extraordinary Circumstances concerning students’ progression and degree classification, giving particular emphasis to those assessments where COVID-19 has impacted teaching and learning and assessment. Assessment Boards have a great deal of experience in dealing with extenuating circumstances and ensuring that all students are treated fairly. In addition, for all students we already have a set of marks that we can use to make well-informed judgements on classification or progression. The provisions within the Academic Regulations and the Extraordinary Circumstances Regulations enable Assessment Board Chairs to ensure there is no detriment to students as a result of the COVID-19. These rules will continue to apply to the affected assessments where classification decisions are reached in future years of your course.
  8. If you are a non-final year student who, due to the current situation, will not have the opportunity to demonstrate that you fully meet all learning outcomes intended for your current year of study, we will revise our delivery of the learning outcomes and their assessment to ensure that you are able to show how you meet these learning outcomes during the remainder of your course. You will be able to progress by successfully meeting the remaining agreed learning outcomes for this year of your course.
  9. Given we are now operating within Extraordinary Circumstances, Extenuating Circumstances applications relating directly to COVID-19 will be automatically approved, as will applications relating to child and caring responsibilities resulting from school closures, and the requirement for evidence will be waived
  10. We know that it is likely that some students will fall ill over the coming period, and some students will be trying to study whilst dealing with difficult family circumstances; we will deal with these circumstances and others flexibly and sensitively. We will do everything we can to support you to complete this academic year successfully.

 

Specific information for clinical courses

Separate arrangements have been approved for some programmes including Nursing, Medicine and Dentistry. You will be notified about the specific alternative arrangements where they sit outside of the above principles.

Some questions and answers

A note on Extensions vs Extenuating Circumstances

Extension

An extension is when you have a temporary unexpected circumstance that means you are unable to complete a particular assignment.

We announced on 25 March that all assignment deadlines will be automatically extended by five days, without you needing to apply. However if you feel you need longer, you can apply for an extension up to a maximum of 10 working days.

In order to do this, you need to raise a hand through Starfish, giving a clear statement about what has happened, information about how this has affected you, and the number of additional days that you would need to enable you to complete the assignment (up to a maximum of 10 working days). Extensions must be made prior to the submission date as extensions cannot be given retrospectively. You are not required to provide any evidence.

Extenuating Circumstances (ECs)

These are required when students face significant unplanned and unforeseen events in their personal life, which have a greater impact on their studies than cannot be solved by the use of an extension. EC applications are submitted via MyUCLan, and they must be done no later than three working days after any examination or assessment submission date.

Unlike extensions you are required to provide evidence to support your application (No evidence is required for COVID-19). You will be advised what you need to do regarding your assessments. For example:

  • You may be given an extended deadline

  • An assessment may be rescheduled to a later date

  • You may be advised to interrupt your studies for a period

  • You may be granted a reassessment

  • You may be given a different form of assessment

 

Q. I have already applied for a (10 day) extension and I am awaiting a response from the hub. Do I need to apply again via the new system in Starfish?

A. If you have already applied for a 10 day extension and are awaiting a response from your Hub then you do not need to apply again via Starfish.

Q. I already have an extension, do I get an extra 5 days on my new deadline?

A. An extension has already been granted previously and therefore no further extension will be given unless you are applying for Extenuating Circumstances.

Q. Does this extension apply to all modules this year? For example, year-long modules with deadlines in July and August

A. The extension applies to all modules that have started this year, for example year-long modules with deadlines in July and August.

Q. Does the extension apply to Semester 3 Modules that have not started yet?

A. The extension does not apply to semester 3 modules that have not started yet.

Q. Does the extension apply to reassessments and in-module reassessments?

A. The extension applies to reassessments and in-module reassessments.

Q. Does the 5 day extension include students from Partner Colleges?

A. Yes

Q. Does the 5 day extension include Distance Learning Students?

A. Yes

Q. Does the extension include Dissertations?

A. Yes

Q. I already have Extenuating Circumstances, do I get an extra 5 days on my new deadline?

A. If you already have ECs you will not get an extra 5 days on your revised deadline.

Q. I have symptoms of Coronavirus, do I have to apply for Extenuating Circumstances and will I have to provide evidence?

A. You will need to apply for ECs through myUCLan and evidence will not be required. You can find more on the student support website.

Q. I have got ECs which are not related to COVID-19. Do I apply through the normal channels?

A. Yes you apply through myUCLan, together with your evidence. You can find more on the student support website.

Q. I am an architecture student who is finalising my final piece of assessment, which is a model house, how do I submit this?

A. Your module tutor will advise you.

Q. I have an exam from the previous academic year that I have yet to sit. What happens about this?

A. Your module tutor will advise you and normally this will be via online assessment.

Q. Will my degree be predicted if I only have one resit exam outstanding?

A. Assessments Boards have a great deal of experience in dealing with extraordinary circumstances and ensuring that all students are treated fairly. The board will use the results available to make well-informed judgements on classification or progression. The regulations enable Boards to apply ‘no detriment’ provisions.

Q. Will the alternative assessment that I take remotely consider rest breaks that I am usually entitled to?

Provision will be made for any reasonable adjustments that have been agreed with students. Your Module Tutor will advise how these will be implanted for your assessment.

Q. My children are now off school, how will I do the alternative assessment as I am the main carer?

A. Where possible we encourage you to try to attempt the assessment. You will need to consider submitting Extenuating Circumstances if this makes it impossible to do the assessment or if the assessment attempt is impacted by the situation.

Q. I am an overseas student who has gone home, what will I do about my exams?

A. Like other students, you would be expected to undertake the alternative assessments remotely. If you have problems accessing technology, you need to advise your Course Leader or Module Tutor as soon as possible and well before the assessment date.

Q. I don’t have internet access how will I do an alternative assessment?

A. If online learning and assessment is a new part of your course as a result of the changes we have had to make, and you cannot do this as you have no access to internet or hardware, please inform your course leader by email or in writing that you are in this situation if you have not already done so. As previously requested, you should tell us about this as soon as possible.



1 April 2020 - Payments for third semester accommodation in halls waived by UCLan

The University and the Students’ Union realise this is a challenging time for many of you, especially those living in halls with social contact being dramatically minimised. We understand too that it is a time of financial concern when some of you who have been working part time, are not able to do so. We have therefore been working closely with the Students’ Union and made the decision to waive the final hall payment for next term, whether you have already moved out of halls or if you continue to live there.

UCLan waives accommodation fees for third semester in halls

The University has decided to waive all third semester accommodation fees for students who have a UCLan accommodation contract, as part of our support to students during the Coronavirus pandemic. This means that the April instalments of rents are not payable.

For students who have already paid their rent in full, the Student Accommodation team will contact you to arrange a refund. For students who have instalment agreements, the Student Accommodation team will contact you to agree a balancing figure that takes into account that the April instalment is not payable.

Whilst we cannot make the same decision for private third-party providers, we are in discussion with them to see if they can agree to similar measures.

Therefore, no student will be expected to pay their final accommodation instalment by Tuesday 21 April, whether they decide to continue to live in our halls of residence or have already moved out. We understand that some of you will need to continue to live in halls because you are an international student and cannot go home, you have vulnerable relatives at home that you want to protect, or you are in self-isolation and cannot leave your room or flat.

Government advice during ‘lockdown’

The Government advice is to restrict any movement across the country as far as possible and they are therefore advising if you are currently in halls of residence you should remain there. We suggest that you do adhere to this advice to reduce the spread of the infection.

Please remember, even if you are not self-isolating, you can only leave your halls of residence for four reasons:
1. To shop for essential items, such as food and medicine. Shopping trips should be as infrequent as possible
2. One form of exercise a day such as a run, walk or cycle. This should be done alone or only with people you live with
3. To fulfil any medical or care needs or to help a vulnerable person
4. To travel to and from work where it is absolutely necessary and cannot be done from home.

Even when following the above guidance, you should minimise the amount of time spent out of your accommodation and should keep two metres (six feet) away from people you do not live with.

Please do not meet others, even friends or family. You can spread the virus even if you don’t have symptoms.

We hope that our decision to waive accommodation payments, helps ease the burden for you at this challenging time. As a University we are keen to support you as much as possible and minimise any disruption to your studies.

Wishing you, your families and friends good health.

Graham Baldwin Suntosh Kaur
Vice-Chancellor Students’ Union President


30 March 2020 – July Graduation Postponement

In light of the global Coronavirus situation, like many other universities, we have decided to take the difficult decision to postpone the graduation ceremonies scheduled to take place in July 2020. I am sure you will appreciate it was not an easy decision nor was it taken lightly, but we have done it to protect the safety and wellbeing of our graduates, guests and staff.

We recognise the importance of Graduation to your student experience and the need for you to join us on the UCLan campus, wear your gowns and celebrate your success with your family, friends and the University community. Once we have the revised dates, which are now planned for December 2020, these will be communicated to you and we hope that you will be able to celebrate your hard-earned success with family and friends as you had intended.

The University is now focusing on the processes required to ensure all our students formally graduate on time in July and whilst this will not be at a ceremony, results will be published as normal and documentation sent as soon as we are able to do so.

We appreciate your understanding at this very difficult and exceptional time and look forward to welcoming you to Graduation later in the year.

The graduation ceremony for Burnley students is still planned for September and we will continue to review this, given the current situation.

Best wishes,
Mike Mercer
Deputy Academic Registrar


25 March 2020 - Important update: all coursework deadlines from 26 March will automatically be extended by five days

In response to student feedback, and to help you to adjust to the new ways of studying and completing assignments, the University has decided to extend all coursework deadlines from tomorrow, 26 March, by five working days. This extension will be applied automatically, and you do not need to apply for the extension.

If unexpected circumstances mean that you need to request a longer extension (an extra five days, so ten days in total) then you will still need to submit a request. Examples of unexpected circumstances may include short-term illness, caring for a sick relative or unexpected personal difficulties.

That extension request process will now be via Starfish. You just need to raise a hand as you do for other support, rather than completing the online form.

Requests for these longer extensions must still be made prior to the original submission date, as extensions cannot be given retrospectively.

If you are a student studying a UCLan higher education course at one of our partner colleges or institutions, please discuss the latest updates with your lecturer and the partner college where you are studying, as the advice may be different.


24 March 2020 – Updated Advice on Social Distancing Measures

Last night, the Prime Minister introduced unprecedented restrictions on everyday life. This means that if you are not self-isolating, you can only leave your house, halls of residence or other accommodation for four reasons:

1. To shop for essential items, such as food and medicine. Shopping trips should be as infrequent as possible
2. One form of exercise a day such as a run, walk or cycle. This should be done alone or only with people you live with
3. To fulfil any medical or care needs or to help a vulnerable person
4. To travel to and from work where it is absolutely necessary and cannot be done from home.

Even when following the above guidance, you should minimise the amount of time spent out of your homes or accommodation and should keep two metres (six feet) away from people you do not live with.

The full guidance on social distancing measures has now been updated on the government website.


Friday 20 March 2020 – Student Assessments Update

The University wants to keep you fully informed about the arrangements we are continuing to make to ensure that you are able to progress with your studies or complete your course at this time when we, along with the wider education sector and country, face challenges, which are unprecedented. Our first priority is always to safeguard the health and wellbeing of our student and staff community and your families, colleagues and friends. In making our decisions we are at all times following closely the advice and guidance of Public Health England and the Government. We will continue to communicate with you if there are any additional matters to make you aware of. Although we have moved away from face-to-face delivery of the vast majority of our education, we continue to operate as fully as possible. All our staff are continuing to work and to ensure that our academic and student services remain available to you through a variety of alternative means. Details of these are available through your course and student support teams, via this page, through our communications and in the frequently asked questions above.

We are in a situation where things are changing rapidly and it is difficult for any of us to predict how long the current issues will continue. However, we feel it is important that we give you as much certainty with regard to your studies as is possible. We have therefore taken the decision that all assessments due to take place face to face in the semester two and May examinations weeks, such as face-to-face exams and other practical assessments, will not take place face-to-face. The University’s Academic Board has agreed to invoke its Extraordinary Circumstances Regulations for Assessment to enable us to assess your progress by alternative means. The specific nature of the assessments will vary from course to course. For example, some may be coursework based, some may be assessments taken online, some may be video or audio recording, photographs of design work etc. All course teams are working with external examiners and, where appropriate, professional regulatory bodies, to ensure that the assessments meet their requirements. If there are professional body restrictions, which we are unable to overcome we will ensure that you know this and we will consider and communicate with you how we will support your progress as soon as we are able to do so.

You will shortly receive from your course team, details of the course-specific arrangements they are making for any of your assessments still to be completed in semester two. The learning and teaching you continue to receive, running up to our assessment periods, will include support to ensure that, with the work and studies you are doing, you are fully prepared to be successful in the assessments. It would be helpful if you could wait for your course teams to circulate this to you as each course has a number of external examiners to work with. We will get the communication to you as soon as it is agreed. This may take slightly longer for students on some courses than others.

Where online learning and assessment is a new part of your course as a result of the changes we have to make to protect the health and wellbeing of our university community, and you have no access to internet or hardware to enable you to engage with your studies online, please ensure you have told your course leader by email or in writing that you are in this situation. Please send this information to them as soon as possible in the next few days. We are working very hard to explore the alternative arrangements we can put in place to support your continued studies and assessment if you fall into this category.

I know many of you have also expressed concerns about whether you will be able to submit extenuating circumstances if the circumstances caused by the Coronavirus COVID-19 impact your studies and assessments. In accordance with the Extraordinary Circumstances’ arrangements in our Academic Regulations, which govern the assessment processes, we must maintain the academic standards of courses and the credibility of our awards during periods of significant disruption. Given we are now operating within Extraordinary Circumstances, Extenuating Circumstances’ applications relating directly to COVID-19 will be automatically approved, as will applications relating to child and caring responsibilities resulting from schools’ closures, and the requirement for evidence will be waived. However, for any other non COVID-19 circumstances, there is still a requirement to complete the online extenuating circumstances form, including the personal statement and relevant evidence in line with the policy.

I hope that this information is useful to you. We will continue to be in touch with you on a regular basis to keep you updated. If you have any questions, please do not hesitate to contact your course teams or student support services. I am sure you will appreciate they are receiving a very high volume of calls at the moment but be assured that our full staff body is continuing to work to support your studies and will respond to you as soon as they can. If this takes a little more time than usual we thank you for your understanding.

Best wishes,

Lynne Livesey

Deputy Vice-Chancellor


17 March 2020 – Student Coronavirus Update

Vice-Chancellor Professor Graham Baldwin filmed this short video earlier today, to update and reassure students, colleagues and partners about the action we are taking to protect the health and safety of our whole University community:



16 March 2020 - Student Coronavirus Update

The situation is changing on a daily basis and there a number of changes we would like to go through with you. Please take some time to read this information carefully.

Changes to face-to-face teaching from Thursday 19 March

Given the decision by the UK government to move into the delay phase of combating the COVID-19 virus, we have decided that face-to-face teaching of all forms at the Preston, Burnley and Westlakes campuses will move to online delivery from Thursday 19 March until at least Friday 3 April, when we finish for the Easter break. This means there will be no on campus-based teaching from Thursday 19 March.

This decision has been made with the safety of our students, staff and visitors as our priority and we are sorry for any inconvenience this may cause. Further updates will follow from your course team as this is a rapidly changing situation, but we thought it was important that you have clarity on the decisions we are taking in this challenging period.

This does not mean that the University is closing. We are fully committed to continuing your education - we are just having to change the way we do things. We do not want this to affect your learning and we are working hard to ensure you can do this remotely by using digital means such as Microsoft Teams and accessing resources on Blackboard.

We recognise that all courses are different and present different challenges when considering alternative means of delivering high-quality learning and teaching. Your course team is currently considering the ways to do this for your subject and they will be in touch with you via your UCLan email account with details. The library online resources remain available. Please could you therefore regularly check your UCLan email for updates from your course team.

As you will appreciate, this is an unprecedented situation and we thank you for your patience and understanding at this challenging time while we work through the solutions.

How will this affect assessments and exams?

Please be assured that you will be able to continue with your studies and assessments. We are making special arrangements to allow examinations to be completed. Exams will be carried out where possible online. For those courses where it won’t be practical to conduct assessments online, lecturers will be in touch about submitting work via post or alternative means. In all cases we will be confirming how assessments will be taking place. Please continue to look at your UCLan email account over the coming weeks for updates on how to carry out your assessments and exams online or remotely. For practical and other portfolio-type assessments, course teams will be in touch with details.

We are working closely with the professional bodies that accredit many of our courses to ensure that any changes we introduce to your assessments are with their full support.

We are committed that these unprecedented circumstances will not disadvantage you and your learning. We recognise this is an unsettling situation and please understand that we are working hard to work through all the questions, concerns and issues that are emerging, for us and the whole sector.

Advice about going home

As of today, any student who would like to go home and continue their learning online can do so.
If you do choose to return home you will NOT be withdrawn from your programme. If you are an overseas student your Visa status will remain unchanged and you can continue to study and be assessed remotely.

If you do plan to return home, please could we ask you to:
1. If you are choosing to leave your term-time address, please email your Hub so they know when you are leaving and where you are travelling to.
2. If you are flying home overseas, before you book your flight please check if you will be allowed to enter your home country and whether you will have to be quarantined on your return. It is your responsibility to check this before you fly.
3. Engage with your learning online, following the advice of your course team, and check your UCLan email account each day.

If you have not got a device or internet connection to continue your studies, please directly inform your lecturer.

Can I stay in halls if I can’t go home?

The halls of residence will remain open. If you choose to stay in halls you will be able to do so.

If I leave my halls will I be refunded?

You may choose to study at home, but we will keep your halls of residence available for you as part of your contract and there will be no refund if you decide to go home.

What will become unavailable on campus over the coming weeks?

To help reduce large numbers of people being together on the campus, from Thursday 19 March we will be closing the following:

• The main refectories (the Brook and Foster shops will remain open, as will the Students’ Union shop)
• All social spaces
• Libraries
• The Pre School
• All general and specialist teaching spaces
• All indoor sports facilities - Sir Tom Finney Sports Centre and UCLan Sports Arena will be closed for all UCLan-based activity. Externally run matches can still go ahead outside at the UCLan Sports Arena.

In addition, we are planning on reducing access to buildings on the campus from Monday 23 March.  Details will be added to the Student Support News section in the next few days.

What if I am currently on placement?

Current placements are continuing at the moment unless you are informed otherwise by your course team. Whilst on placement you will be expected to follow the guidelines from the employer you are working for and maintaining a good level of hygiene with regular hand washing is strongly advised.

How will I access the wellbeing team?

From Thursday 19 March the Wellbeing team will provide a remote support service for students, both online and via telephone, but will not be offering face to face appointments.  If you have an appointment already booked, one of our Advisors will contact you via telephone using the number you have provided.

If you would like to access any support, please fill in the online referral form. If you have any questions, please contact us by emailing wellbeing@uclan.ac.uk.

You may find some of the sources of support below helpful whilst you await our reply.
Internal
•  UCLan Security – 01772 892068 – If you have an emergency that requires immediate assistance from UCLan, please call this number which is available 24hrs a day, 7 days a week.
• UCLan Headroom - uclansu.co.uk/headroom -This site gives practical information and links to support you with various issues you may be facing such as addiction, anxiety, eating disorders and self-harm.
• UCLan Medical Centre - 01772 214800 or visit the Medical Centre page.

Friday Prayers

Due to the changes outlined above, we are unable to continue to support Friday prayers at this present time. For further advice and support with regards to Friday prayers, please contact the Muslim Chaplain VBhayat@uclan.ac.uk

Open Day on Thursday 19 March

Due to the changing situation we have decided to cancel the Open Day planned for Thursday 19 March.

If you feel unwell

Please check with Public Health England for up to date advice.

Updates

The coronavirus situation is continuing to evolve on a daily basis, so please continue to keep checking the latest university advice and information here on the student support news page and your UCLan email account. The frequently asked questions are updated regularly. If you have any questions that are not answered, please email coronaenquiries@uclan.ac.uk

We recognise this is a difficult time and the situation is challenging. The university is a thriving learning community of students and staff, and this is not restricted to being on campus. We will continue to work through all the issues to ensure you can continue with your studies. Please keep checking back here for updates, as well as your UCLan email account.

Thank you.

Professor Graham Baldwin
Vice-Chancellor


12 March 2020 - Student Coronavirus Update

You will be aware of the daily news updates about the Coronavirus. As a University we are making plans to ensure we can continue to provide your learning as the situation progresses. This includes putting in place changes to the way we do things to help reduce the spread of the virus. As a University, we are well prepared for different eventualities and have the technology in place to support teaching and assessment even if we are asked to close the campus for a while.

In line with other universities and businesses, we have made some important decisions that will affect students over the coming weeks. All our decisions have been made to help keep you as healthy and safe as possible and with an attempt to try and limit, where we can, large numbers of people needing to be together on campus.

Teaching and Assessment

Please be assured that we will continue to maintain the quality of our teaching. However, how we do this over the coming weeks may be delivered through more digital means. Your lecturer will be in touch with you via your UCLan email account to let you know of any sessions that will be delivered in a different way from Monday 16 March onwards. You will be given instructions on how to do this directly from your lecturer. Please could you regularly check your UCLan email for updates from your course team.

We are also currently working on a detailed plan to manage assessments, including exams. Please be assured that despite any disruptions that may happen, you will be able to continue with your course. We will continue to keep you updated.

Temporary ban on overseas travel

Due to the rapidly changing situation regarding Coronavirus, the University has now stopped all overseas travel until at least the end of April. Overseas travel from May 2020 will be reviewed at a later point. We apologise for any disruption this may cause to your plans and want to reassure you that this is not a decision that has been taken lightly. The decision has been made in the interest of the health and wellbeing of UCLan students to help reduce the spread of potential infection. It is important that as a University we do not put students at risk, nor as an organisation be a contributor to the spread of the virus.

If you have booked international travel via the central travel office, they will now cancel the booking, prioritising travel in date order, and they will be in touch directly with you to confirm. If you have booked travel overseas yourself, which is directly part of your course e.g. work placement, overseas study, research etc, and received University funding to do this, you are now asked to cancel these arrangements and contact the School or Service providing the funding to confirm you have done this. If your travel was related to part of your course, please be assured that your course team will be working to ensure that any changes to your plans will not have a detrimental effect on your grades.

For those of you who are thinking of going overseas during the Easter break we would ask you to think carefully about travel to other countries during the Coronavirus outbreak. There could be a risk of further flight disruption that would mean you would not be allowed back in the UK or you could be faced with a 14-day isolation period before being allowed to do so.

Updates

The Coronavirus situation is continuing to evolve on a daily basis, so please continue to keep checking the latest university advice and information here on the student support news page and your UCLan email account. The frequently asked questions have been updated and will continue to be updated regularly. If you have any questions that are not answered, please email coronaenquiries@uclan.ac.uk 


10 March 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers.  

If you have any further questions, we have a dedicated mailbox for colleagues and student enquiries: coronaenquiries@uclan.ac.uk. We will continue to post the latest updates on this page.


4 March 2020 - Updated Coronavirus Advice

As the number of cases in the UK of people testing positive for Coronavirus (COVID-19) grows, we continue to update our guidance.  The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers and we also recommend all students and staff follow Public Health England's advice for places of education.

If you have any further questions, we have a dedicated mailbox for colleagues and student enquiries: coronaenquiries@uclan.ac.uk. We will continue to post the latest updates on this page.


27 February 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the information below and the latest advice from Public Health England and the UK Chief Medical Officers. If you have any further questions, we have a dedicated mailbox for colleague and student enquiries: coronaenquiries@uclan.ac.uk

We will continue to post the latest updates on this page.


25 February 2020 - Updated Coronavirus Advice

There have now been 13 cases in the UK of people testing positive for Coronavirus. Travel advice continues to change as the situation develops world-wide and the following outlines the latest update.

Public Health England and the UK Chief Medical Officers have updated their Coronavirus travel advice.

Arrival into the UK in the last 14 days

The UK Chief Medical Officers are advising anyone who has travelled to the UK from:

  • Mainland China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong, Taiwan
  • Singapore
  • Malaysia
  • or Macau

in the last 14 days and is experiencing cough or fever or shortness of breath, to stay indoors and call NHS 111, even if symptoms are mild.

Arrival into the UK since 19 February

If you have returned from these specific areas since February 19, you should call NHS 111 and stay indoors and avoid contact with other people even if you do not have symptoms:

  • Iran
  • Specific lockdown areas in Northern Italy as designated by the Government of Italy (10 small towns in Lombardy and one in Veneto)
  • Special care zones in South Korea as designated by the Government of the Republic of South Korea (Daegu or Cheongdo)
  • Hubei province (returned in the past 14 days)

If you have returned from these areas since 19 February and develop symptoms, however mild, you should stay indoors at home and avoid contact with other people immediately and call NHS111. You do not need to follow this advice if you have no symptoms.

  • Northern Italy (defined by a line on the map below and not including, Pisa, Florence and Rimini),
  • Vietnam
  • Cambodia
  • Laos
  • Myanmar

map of Italy

Changes in advice if you are due to travel

South Korea
The Foreign and Commonwealth Office (FCO) advise against all but essential travel to Daegu and Cheongdo due to the ongoing coronavirus (COVID-19) outbreak. The government of South Korea has designated Daegu and Cheongdo cities as “special care zones” following a growing number of cases of coronavirus. If you’re already in Daegu or Cheongdo you should follow the instructions and advice of the local authorities.

Italy

The government of Italy has introduced extraordinary measures that allow regions to implement civil protection measures in response to Coronavirus. This includes the isolation of 10 small towns in Lombardy and one in Veneto. The regions of Lombardy, Veneto, Friuli Venezia Giulia, Piemonte and Emilia Romagna have implemented measures including the suspension of public or private events, the suspension of schools and higher education and the suspension on the opening of museums and cultural institutions for seven days. If you are already in the regions affected you should follow the instructions of local authorities.

China
, Hong Kong, Macao, Singapore, Thailand, Cambodia and Malaysia
The updated travel guidance above is in addition to previous longstanding travel advice from the Foreign and Commonwealth Office, which advises against all but essential travel to mainland China.

While Hong Kong and Macau are not included in this FCO advice, as an extra precaution UCLan is advising that colleagues do not travel to China, Hong Kong, Macao, Singapore, Thailand, Cambodia and Malaysia until the end of April. This will be reviewed nearer the time.

Please note: other overseas destinations particularly in Asia may be subject to further review and travel restrictions as new advice is received from the FCO and PHE.

More information

You can find more information on the Public Heath England website.

We will continue to update this page as official advice changes.

If you have any UCLan specific questions that are not answered on this page or the Q&A document, please contact coronaenquiries@uclan.ac.uk


7 February 2020 - Updated Coronavirus Advice

The University's frequently asked questions about Coronavirus have been updated to reflect the latest advice from Public Health England and the UK Chief Medical Officers.  If you have any further questions, we have a dedicated mailbox for colleague and student enquiries: coronaenquiries@uclan.ac.uk

We will continue to post the latest updates on this page.



31 January 2020 - Updated Coronavirus Advice

You may have heard the news that the Coronavirus has been declared a Global Health Emergency, and the first cases have been confirmed in the UK.

The advice from Public Health England remains the same: If people have returned from Wuhan in the last 14 days, they should take simple, common-sense steps to avoid close contact with other people as much as possible, like they would with other flu viruses. You will find their full advice here.

We have produced a list of frequently asked questions about the Coronavirus and set up a dedicated mailbox to deal with enquiries from colleagues and students: coronaenquiries@uclan.ac.uk

Whether you’re a student or a member of staff, we want to remind you that you have the right to be treated respectfully, fairly and without harassment or discrimination and this is something the University takes very seriously. If you see or experience behaviour that isn’t right you must report it and there is support available.

We will continue to post the latest updates on this page.



30 January 2020 - Updated Coronavirus Advice

Current situation

Public Health England continues to advise that the risk of Coronavirus remains low and there have been no confirmed cases in the UK, or cases of UK citizens abroad. UCLan has set up a working group to continue to monitor the situation and put in place whatever may be required to protect students as far as possible. Please check here for future updates as the situation could change on a regular basis.

Preventative measures

At this time of year when bugs and viruses are more prevalent, we will be carrying out additional cleaning of communal areas to prevent the transfer of germs. This will mean that our cleaning teams will be prioritising areas where germs are more likely to spread such as handrails, door handles, light switches, communal keyboards, toilets and hard work surfaces. We will be prioritising campus buildings with communal areas as well as our halls of residence.

To prevent the transfer of germs, students are reminded to wash their hands regularly and use hand sanitiser when possible. The following precautions should also be taken to reduce the spread of germs:
• Cover your nose and mouth when you sneeze or cough
• Regularly clean surfaces
• Avoid sharing food, drink and utensils

Hand sanitiser dispensers will be made available in communal areas across UCLan buildings as a precautionary measure to stop the spread of infection. Posters will also be on display reminding people of the Coronavirus symptoms and asking them to call NHS 111 if they have recently returned from China and feel unwell.

Travel

The advice from Public Health England is that if you have returned from Wuhan since 13 January:
• stay indoors and avoid contact with other people as you would with other flu viruses
• contact NHS 111 to inform them of your recent travel to the city

It is important to follow this advice even if you do not have symptoms of the virus. If you develop a fever, difficulty breathing or a cough, you should continue to follow the advice above and do not leave your home until you been given advice by a clinician.

If you have any concerns

We know this may be a distressing time for some people and particularly for those with friends or family in affected regions of China. If you have any concerns, please continue to check this page or email coronaenquiries@uclan.ac.uk



24 January 2020 - Coronavirus Advice

Precautions

The advice from Public Health England states:

“Maintain good hand, respiratory and personal hygiene and avoid visiting animal and bird markets or people who are ill with respiratory symptoms.”

Risks should be reduced if you take common-sense precautions such as:
• Washing hands frequently with soap and water for 20 seconds
• Cover your nose and mouth when you sneeze or cough
• Regularly clean surfaces
• Avoid sharing food, drink and utensils

Symptoms

Initial symptoms of Coronavirus usually start up to 14 days after catching the infection and are similar to a severe case of the flu and include:
• Fever
• Cough
• Shortness of breath
• Breathing difficulties
• In some cases, diarrhoea has been the first symptom

If you feel unwell

If you feel unwell isolate yourself in your own room to help reduce the risk to others and keep in touch with family and friends so they are aware.

Individuals should call NHS 111 if they develop respiratory symptoms within 14 days of visiting Wuhan, informing their health service over the phone prior to their attendance about their recent travel to the city.

NHS 111 is available 24 hours a day, 365 days a year. Calls are free from landlines and mobile phones.

Travelling back from Wuhan

Enhanced monitoring will be in place from all direct flights from Wuhan to the UK. The enhanced monitoring package includes a number of measures that will help to provide advice to travellers if they feel unwell.

For those travelling back directly from Wuhan, this includes a Port Health team who will meet each direct flight aircraft to provide advice and support to those that feel unwell. They will check for symptoms of Coronavirus and provide information to all passengers about symptoms and what to do if they become ill.

More information

The University will continue to monitor the situation closely. If you have recently returned from or are due to travel to Wuhan City, China, please follow the further advice from The Foreign and Commonwealth Office (FCO) and Public Health England.