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The Student Information and Support Centre

The <i> is the student information and support centre here at UCLan. Our aim is to help you make the very best of your time at UCLan by providing a high quality information and support service, which is accessible to all.


We have a team of dedicated staff made up of experienced customer support advisers and recent graduates, who are on hand to provide you with advice, support and guidance during your time at university. No matter how big or small your query, there will be someone here to help.

If your question is more specialist, we will help you as much as we can before we put you in direct contact with the person or team within UCLan who can help you with your query.


Find us on the ground floor of the library

Term time Opening Hours:
Monday - Friday 8am - 9pm
Saturday & Sunday 10am - 6pm

Please note that we will be closing at 5pm on Friday 15 December

Non term time Opening Hours:
Monday - Thursday 9am - 5pm
Friday 9am - 4pm

Telephone: 01772 895000
Internal Telephone Ext: 5000
Follow us on Twitter @theiuclan
Find us on Facebook


We provide support and advice in many areas

At The <i> we can help with:
Student Support and Wellbeing
International Student Support
Student Financial Support
and the UCLan Financial Bursary (1st year students only).

 We can also assist with:
Library Services and Support
Printing and Printer Credit and UCLan Cards
Bank & Confirmation of Study Letters and
Council Tax Exemption Certificates - please come along to the ground floor of the Library and see how we can help you.