Reference Management Tools

There are a number of reference management tools out there, but UCLan subscribes to two, which we recommend.

RefWorks & Endnote are available to both staff & students. Refworks training and support is available from Library staff at our ASK service or you can email for details.

If you're a student in the Faculty of Health and Wellbeing you can access the APA Referencing Guide here. If you're a student in the School of Management you might find the School's Referencing Guidance useful. These documents outline the why, what, when and how to reference.

Refworks is a web-based reference management tool, which allows direct export of references from many of the Library e-resources. They can then be formatted in different citation styles, for example - Harvard, MLA, OSCOLA, APA 6th ed., etc and then inserted into Word documents.

We recommend this tool if  you are looking for a convenient way to collect and store your references and to format them quickly and easily to create in-text citations and comprehensive bibliographies.

For training on how to use RefWorks you can book onto one of the workshops listed on the IT Skills Training page or book a one-to-one appointment with a Library Trainer.


We recommend this particular software for researchers and those who undertake a more significant amount of research. EndNote software is available in both a desktop version, which is only accessible on the University network, and a web version. The two can be synced.

To access the desktop app go to the Start menu> Application Catalogue and search for EndNote V7.7. This can then be synced with the web version below.

EndNoteWeb is available with your UCLan Institutional log in details but you will need to create a separate log in.

A tutorial video on how to use EndNote can be found on This training demonstrates how to use V.8, whilst we subscribe to V7.7 but the tutorial maps adequately to V7.7.

For further help & support contact us on

Microsoft Office Word References Tab

Microsoft Word contains a tab entitled 'References'. This is a tool which you can use if you are looking for a less sophisticated option than Refworks or Endnote.

It enables you to insert a basic citation and choose which referencing style (e.g Harvard, MLA, APA etc.) you would like. A bibliography can then be generated using the tool.

Instructions on how to use this can be found here.