VALNOW [Virtual Academic Library of the North-West] offers a range of library and information services, which would normally only be available from the University's main campus library in Preston, to students on UCLan Higher Education courses at our Partner Institutions around the North West.
Please note: if you are studying at a non-Further Education College which does not have a staffed library service, you should use the Distance Learning Service to request materials to be delivered to you directly.
If you need any help with ordering books or journal articles, please contact the VALNOW team.
Tel : 01772 892293.
If you have any further questions, please contact LIS Customer Support.
If you identify a loanable book (or other item) from a search of the University Library Search, and wish to borrow it, you should notify your College librarian. They will then contact the University and the book will be posted to your College. Your College library will notify you when it is ready for collection, and it will be issued to you for a fixed loan period as with books from the College library.
Alternatively, you can use the online book request form.
If the item you require is shown to be out on loan at the time of your search, your College librarian will be able to reserve it for you and it will be posted to your College as soon as it is available.
Items having the category 'reference' cannot be posted out to Colleges.
Please also note that you will be invoiced for the full cost of replacement, in the event of loss of, or damage to, any item supplied under VALNOW.
You can search the Library Search for books, journals and non-print media which you require for your course. Searching is possible by author, title and subject. The records are very informative and show, in the case of loanable items, how many copies of each title the library has, whether each is in the library or on loan and, if on loan, when it is due back.
The first loan period will be 3 weeks to allow for postage. Then the normal loan policy covering auto-renewals will apply (2 weeks loans). Your college librarian can help if you have any queries.
One of the advantages of VALNOW is that you have access to an increasing range of electronic resources: some indexes, some full-text.
Your College Librarian will be able to show you how to use these databases, and how to capture the results of your searches for further editing.
If full-text is not available, copies of articles can be requested from VALNOW (see Journal article supply above), but only if the University Library Search indicates those titles are available.
Please remember that these services are available for academic work only and must not be used for social or personal purposes.
If you require a photocopy of a journal article for your course, check here in the Library Search to establish whether the journal you require is included. If so, you should notify your College librarian. They will then contact the University and the article will be supplied to your College. Your College library will notify you when it is ready.
Alternatively, you can use the online journal request form.
Any reference or subject enquiries you may have should be referred to your College library staff in the first instance, but if they find your library does not have the appropriate resources to provide a full answer, more difficult or unusual queries may be passed on to the University Library.
Your College librarian will make a detailed note of your enquiry, and then contact VALNOW, who will then liaise with the appropriate Faculty Librarian, and attempt to obtain a full response. This process will probably not be possible while you wait, so your College librarian will contact you when a reply has been received.
Before you contact us you may wish to have a look at the Subject Guides produced by our Faculty Librarians.