Yes, you will need the Citrix Receiver application, however you will be prompted to install this during the login process.
If you are having trouble accessing applications in Remote Access, please follow the relevant Citrix Receiver guide below:
If you are having trouble accessing the applications in Remote Access on the web (https://ra.uclan.ac.uk), please follow the guide below:
You can login to Remote Access with your UCLan username and password.
The following services are available on Remote Access:
Adobe Acrobat Reader DC - Allows you to open, save and read PDF files
COMSOL Multiphysics (School of Engineering only)
EES (School of Engineering only)
Fast Folders - Used by students to upload non-standard files that cannot be uploaded via turnitin
Geosolve GWall (School of Engineering only)
Geosolve Slope (School of Engineering only)
Geosolve Wallap (School of Engineering only)
GRANTA Edupack 2020 (School of Engineering only)
IBM SPSS - Statistical analysis software
IBM AMOS - Statistical analysis software
iTWO costX (School of Engineering only)
Minitab - Statistical analysis software
Read & Write - Accessibility tool
Microsoft Office – Access, Excel, PowerPoint, Project, Publisher, Visio, Word
Web Browsers – Google Chrome, Microsoft Edge, Mozilla Firefox. These are internet browsers you can use to browse the intranet as if you were on campus, certain electronic resources require you to do this if we only have a subscription for on campus use
You should be able to print to the default printer attached to the computer you are using. Please make sure that the printer is switched on before you login to Remote Access.
You can use Remote Access with the Window Eyes screen reader.
Please contact LIS Customer Support if you need any assistance with this.