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Blackboard Help Guides

Blackboard Student Support

The Blackboard Support Site for Students offers a substantial amount of information to help you find your way around Blackboard.

We have picked out a selection of the top issues which you may find useful below.

Please note: There are a number of these guides that are located within the LIS Resource Centre on SharePoint. If you wish to access the files from a non-UCLan computer you will need to login to SharePoint using your FULL email address when you are prompted to do so.

firefox

Please note when using Blackboard, we recommend that you use Mozilla Firefox as your browser. This is available from your Windows taskbar or from the Start menu.

Blackboard Mobile App

• Available for all students to download free, from the Apple or Google Play App Store
• Using the Blackboard App - https://help.blackboard.com/Blackboard_App

LIS Customer Support Team

If you are having problems logging into Blackboard and have checked the information on the Blackboard Support Site then you can contact LIS Customer Support for further help.