Dr. Gemma Wibberley

Research Fellow

Lancashire School of Business and Enterprise

Greenbank Building

+44 (0) 1772 89 4674


Gemma is research active within the area of business and management and is a member of the Institute for Research into Organisations, Work and Employment.

Social Media

iROWE welcomes contact on social media via our channels  - LinkedIn ‘irowe uclan’ ; Twitter @iROWEUCLAN ; Facebook  ‘irowe seminars


Full Profile

Gemma is an experienced researcher, focussing on employee wellbeing and contemporary experiences of work. Successful funded projects have included workplace conflict (ACAS), employee engagement (emergency services), and trade union participation (a national union). She has a particular interest in gender issues in the workplace, having also completed projects on domestic violence in the workplace, occupational segregation, and the social care workforce.

As the coordinator of iROWE ( Institute for Research into  Organisations, Work and Employment), Gemma believes strongly in building networks across academia, policy and practice.  iROWE runs regular events for this network, such as its evening seminars and through activities such as the highly regarded ESRC seminar series ‘Reframing Resolution’. iROWE is also recognised for its ability to influence employment policy and practice with a 4* impact case study in REF2014. Please get in touch with Gemma for further details about iROWE.

Gemma is also an accredited workplace mediator at UCLan, having received her Acas Certificate in Internal Workplace Mediation. She was also the 2018 Winner of the ‘Most Inspiring Female Member of Staff’ Award, Lancashire School of Business and Enterprise.

She is a member of the 'Lancashire Research Institute of Citizenship, Society and Change'.


  • PhD "The invisibility and complexity of Domiciliary Carers' work, around, in and out of their labour process" (Lancaster University). ESRC Scholarship, 2011
  • MA Human Resources and Knowledge Management, Lancaster University, 2007
  • BSc(Hons.) Marketing Management, Lancaster University, 2004


Bennett, Tony, Wibberley, Gemma and Jones, Carol (2019) The Legal, Moral and Business Implications of Domestic Abuse and its Impact in the WorkplaceIndustrial Law Journal, 48 (1). pp. 137-142. ISSN 0305-9332

Wibberley, G. , Bennett, T.,  Jones, C. and Hollinrake, A (2018) The role of trade unions in supporting victims of domestic violence in the workplace. Industrial Relations Journal, 49 (1). pp. 69-85. ISSN 0019-8692. https://doi.org/10.1111/irj.12204

Saundry, Richard Arthur, Bennett, Anthony and Wibberley, Gemma (2018) Inside the mediation room - efficiency, voice and equity in workplace mediation. The International Journal of Human Resource Management,, 29 (6). pp. 1157-1177. ISSN 0958-5192

Wibberley, G. and Saundry, R. (2016) ‘From representation gap to resolution gap – exploring the role of employee voice in conflict management’ in Reframing Resolution - Innovation and Change in the Management of Workplace Conflict,  (eds.) Saundry, R., Latreille, P. and Ashman, I.,  Palgrave Macmillan: London, pp. 127-148

More publications


In iROWE, Gemma works on an array of research projects exploring individual workplace conflict, trade union activities and other contemporary employment issues. In general Gemma is interested in employees’ experiences at work, and undertook a PhD on the role of domiciliary care workers at Lancaster University. Previous research has focused on occupational segregation, and dignity at work.

Funded projects

  • Domestic Violence project -HEIF funding, UCLan and Sheffield Hallam University –  Gemma Wibberley (PI), Tony Bennett (Sheffield Hallam University) and Carol Jones
  • Leadership Project funding - Anonymised Funder –  Adrian Wright (PI), Dorota Marsh and Gemma Wibberley
  • Co-working Project funding – UCLan –Adrian Wright (PI) and Gemma Wibberley
  • Case Study into Workplace Effectiveness– Acas-  Ian Ashman(PI) and Gemma Wibberley
  • People, Work and Relationships research project (Funded by a regional emergency service provider)  Ian Ashman (PI),Gemma Wibberley, Mary Welch, Giles Mcclelland, Douglas Martin
  • Conflict Management – Acas-  Ian Ashman and Gemma Wibberley (PI), as part of National study with Saundry, R., Adam, D.,  Forde, C.,  and Wright, S
  • The role trade union officials play in supporting victims of domestic violence in the workplace (internally funded) Carol Jones (PI), Alison Hollinrake, Tony Bennett, and Gemma Wibberley
  • ‘The mediation process and its outcomes: Perceptions and experiences from the perspective of the disputant’- Acas- Richard Saundry, Tony Bennett (PI), and Gemma Wibberley
  • ‘Evaluation of Union Organising Initiatives’ – [funded by a union]- Richard Saundry (PI), Tony Bennett, and Gemma Wibberley
  • 'Evaluation of Union Organising Initiatives Phase 2’ – [funded by a union]- Richard Saundry (PI), Gemma Wibberley and Louise McArdle
  • 'Reframing Resolution - Managing Individual Workplace Conflict' - ESRC seminar series -Richard Saundry (PI); Paul Latreille, Swansea University (PI), Charlie Irvine, University of Strathclyde; Paul Teague, Queens University, Belfast; Peter Urwin, Westminster University and Gemma Wibberley

‘Workplace dispute resolution and the management of individual conflict – a thematic review’– Acas -Richard Saundry (PI) and Gemma Wibberley

‘Mediation, conflict management and informal resolution – a case study’ – Acas – Richard Saundry (PI) and Gemma Wibberley


  • 2018: Domestic Violence is a Trade Union Issue. Unison NW Women’s Seminar – ‘This is the Year, This is the Place’ at the Pankhurst Centre (Incorporating Manchester Women’s Aid)  (invited speaker)
  • 2018: Domestic Abuse in the Workplace and the Role of Trade Unions and Representatives in Supporting Staff. Domestic Violence and its impacts on the workplace: A conference exploring how to help, Mechanics Centre, Manchester [Also co-organised conference]
  • 2018: Employee Wellbeing CIPD Lancashire Branch Event, Preston (invited speaker)
  • 2017: HR in Turbulent Times - CPP Summer Conference 2017, MMU (invited speaker)
  • 2016: The vital role of employee voice in resolving individual conflict at work, Reframing Resolution – Innovation and Change in the Management of Workplace Conflict, Sheffield University and Acas, Sheffield.  (invited speaker)
  • June 2016: The role of trade unions in supporting victims of domestic violence in the workplace, BUIRA, Leeds University