School of Psychology
Darwin Building, DB209
+44 (0) 1772 89 3445
Subject Areas: Psychology
Helen is a cyber-psychologist whose primary research interest lies in understanding how people behave online, in particular focusing on the decision-making processes that can leave them vulnerable to cyber security threats. Her past research has considered the psychological factors that predict response likelihood to phishing emails, and the mechanisms underlying development of trust when interacting with strangers online.
Helen joined the University of Central Lancashire as a lecturer in 2018. Prior to this, she worked at the University of Dundee on a research project investigating the social psychological mechanisms underpinning the development of trust when interacting with strangers online. This research considered interaction in scenarios such as online dating, and eHealth forums, and was part of an interdisciplinary project that aimed to develop novel security solutions that encourage secure connectivity online. In order to understand existing trust behaviour, the psychological strand of this research drew upon theories of social influence, identity, and norms.
In 2016, Helen completed her PhD at Lancaster University. This research examined potential psychological predictors of susceptibility to phishing emails. In particular, this work considered cognitive (e.g. inhibition, cognitive reflection) and situational (e.g. time pressure, email relevance) influences on email response behaviour.
Other research interests include social media, persuasion and social influence in online contexts, and insider threat detection.
Jones, H. S., Towse, J., Race, N., and Harrison, T. (Submitted). Predicting susceptibility to email fraud from individual differences.
Jones, H. S., and Moncur, W. (2018). The role of psychology in understanding online trust. In J. McAlaney, L. A. Frumkin, and V. Benson (Eds.), Psychological and Behavioral Examinations in Cyber Security (pp. 109-132). Hershey, PA: IGI Global.
Jones, H. S., and Towse, J. (2018). Examinations of email fraud susceptibility: Perspectives from academic research and industry practise. In J. McAlaney, L. A. Frumkin, and V. Benson (Eds.), Psychological and Behavioral Examinations in Cyber Security (pp. 80-97). Hershey, PA: IGI Global.
Jones, H. S., Towse, J., and Race, N. (2015). Susceptibility to email fraud: A review of psychological perspectives, data collections methods, and ethical considerations. International Journal of Cyber Behavior, Psychology, and Learning, 5 (3), 13-29.