Dr. Carol Jones

Principal Lecturer Human Resource Management and Leadership

Lancashire School of Business and Enterprise

Greenbank Building, GR252

+44 (0) 1772 89 4787


Subject Areas: Human Resource Management

Carol is research active within the area of Business and Managment, she is a member of the Institute for Research into Organisations, Work and Employment.

Full Profile

Carol is the Division Leader of the HRM and Leadership Division within Lancashire Business School. Having graduated from Lancaster University with a degree in history, she completed her PhD in 1995 (at Sunderland Polytechnic) – an examination of ‘Industrial Relations in the Northumberland and Durham Coal Industry’. She then worked as a research fellow at the University of Southampton (working on two projects externally funded by the ESRC and by the Leverhulme Trust) before joining UCLan in 1990.

Research Projects
  • 2008 - “Accompaniment and Representation in Workplace Discipline and Grievance” – Acas Research Partnership


Bennett, Tony, Wibberley, Gemma and Jones, Carol (forthcoming), ‘The legal, moral and business implications of domestic abuse and its impact in the workplace’, Industrial Law Journal.

Wibberley, Gemma, Bennett, Tony, Jones, Carol and Hollinrake, Alison, (2018), ‘The role of trade unions in supporting victims of domestic violence in the workplace, Industrial Relations Journal’, 49, (1), pp, 69-85.

Saundry, Richard Arthur, Jones, Carol and Wibberley, Gemma (2015), ‘The challenge of managing informally’, Employee Relations, 37, (4), pp. 428-441.

Jones, Carol and Saundry, Richard Arthur (2016), ‘A crisis of confidence? Front-line managers and the complexities of conflict’ in Reframing Resolution. Innovation and Change in the Management of Workplace Conflict. Palgrave Macmillan, London, pp. 105-125.

Wibberley, Gemma, Jones, Carol, Bennett, Tony and Hollinrake, Alison (2016), ‘Domestic violence – a management challenge: how trade unions can help’ in Overcoming Challenges to Gender Equality in the Workplace. Greenleaf Publishing, Saltaire, UK, pp. 124-138.


Carol’s research interests focus the impact of domestic violence on employment and the workplace, and dispute and conflict resolution at work. She has been involved in two projects exploring domestic violence. The first explored the reasons why women who were experiencing domestic violence were unlikely to disclose this to an employer; the second assessed the role that trade union representatives can play in providing work-based support to union members if they are experiencing domestic violence. Carol has also been involved in a project funded by Acas carried out with Professor Richard Saundry of the University of Plymouth and Dr. Valerie Antcliff. This explored the nature of accompaniment and representation in workplace discipline and grievance.

Research Degree Supervision : Completed

Keith Tomlinson, Discipline and grievance procedures: HRM friend or foe?

Gwen Boothy, Organisational dynamics, occupational community and the search for workplace diversity

Tara Styles (2014), An exploration of the specialist service provision for BME women who have experienced domestic violence with reference to three support providers in the north west of England.

David Hanley (2014), Conceptualising disability in the workplace: Contextualising the responses of managers and employers.

Dennis Nickson (1999) A Study of the internationalisation strategies of three hotel companies with a particular focus on HRM (University of Strathclyde)

Anthony Bennett (2001), The implications of trade union merger: a view from the grassroots (University of Central Lancashire)

Research Degree Supervision : Current (All University of Central Lancashire)

Virginia Branney, Workplace Mediation and Trade Unions: Friends or Foes? A study of Trade Unions’ Attitudes and Experiences
Susan Angus, An evaluation of knowledge assessment and utilisation in Cumbrian SMEs

Further publications

Saundry, Richard Arthur , Jones, Carol and Wibberley, Gemma (2015) The challenge of managing informally. Employee Relations, 37 (4). pp. 428-441. ISSN 0142-5455

Jones, C. and Saundry, R. (2012), The practice of discipline: evaluating the roles and relationship between managers and HR professionals. Human Resource Management Journal, 22: 252–266.

Richard Saundry, Carol Jones, Val Antcliffe (2011), ‘Discipline, representation and dispute resolution – exploring the role of trade unions and employee companions in workplace discipline’, Industrial Relations Journal, 42, 2.

Saundry, Richard Arthur, Antcliff, Valerie Ann and Jones, Carol (2008) Accompaniment and representation in workplace discipline and grievance. Project Report. ACAS, London, UK.

More publications