Institute for Research into Organisations, Work and Employment (iROWE)

The Institute for Research into Organisations, Work and Employment (iROWE) aims to engage with stakeholders to help build a fair and equitable future of work.

Conflict management in the workplace

Gill Dix, previously Head of Workplace Policy for Acas, now working in research development at Warwick Institute for Employment Research, talks about Acas’s conflict management research programme including iROWE’s latest project. The project led by Professor Richard Saundry, University of Westminster, alongside iROWE, into a conflict management programme introduced by East Lancashire Hospitals NHS Trust, highlights the benefits of internal workplace mediation and the potential of a structured approach to early conflict resolution.  It also highlights the issues that need to be considered if implemented in other organisations to maximise the impact of an early resolution policy.

Find out more about conflict management

The Work in Lancashire report

The “Work in Lancashire: Understanding Job Quality and Productivity in the Region” report, surveyed a cross section of over 200 workers across Lancashire from a range of industries and sectors. Download a copy to read the findings.

Our institute conducts and disseminates high quality research and engages with key organisations such as the TUC, ISBE, CIPD, ACAS, the RSA and local Government to inform the development of effective workplace practice and employment policy.

Current iROWE projects

Latest news and blogs

Remote and Hybrid Working Principles

Re-imagining Good Work: Remote & Hybrid Working Principles for Small and Medium Enterprises (SMEs). This document outlines six practical principles to support remote and hybrid working.

Download your copy
Slides 1 to 2 of 6

Contact us:

General Enquiries:

Tel: +44 (0)1772 894537 | Email:

Director: Dr. Adrian Wright

headshot of Adrian Wright
Dr Adrian Wright
Associate Dean
School of Business

Adrian Wright's academic background and research interests are drawn from a number of disciplines. He has a first degree from Manchester Metropolitan University in Hospitality Management, a Master’s degree from Manchester Business School in Corporate Communications and Reputation…

Mary Lawler
Research Assistant
School of Business

Mary is an experienced researcher having a wide range of research interests spanning from sustainability, behaviour change, transport and wellbeing. Her research skills include both qualitative and quantitative methods such as survey design, in depth interviews and focus groups. …