Institute for Research into Organisations, Work and Employment (iROWE)
The Institute for Research into Organisations, Work and Employment (iROWE) aims to engage with stakeholders to help build a fair and equitable future of work.
Conflict management in the workplace
Gill Dix, previously Head of Workplace Policy for Acas, now working in research development at Warwick Institute for Employment Research, talks about Acas’s conflict management research programme including iROWE’s latest project. The project led by Professor Richard Saundry, University of Westminster, alongside iROWE, into a conflict management programme introduced by East Lancashire Hospitals NHS Trust, highlights the benefits of internal workplace mediation and the potential of a structured approach to early conflict resolution. It also highlights the issues that need to be considered if implemented in other organisations to maximise the impact of an early resolution policy.
The Work in Lancashire report
The “Work in Lancashire: Understanding Job Quality and Productivity in the Region” report, surveyed a cross section of over 200 workers across Lancashire from a range of industries and sectors. Download a copy to read the findings.
Our institute conducts and disseminates high quality research and engages with key organisations such as the TUC, ISBE, CIPD, ACAS, the RSA and local Government to inform the development of effective workplace practice and employment policy.
Current iROWE projects
This project explores how workplace cultures, behaviours and activities impact on the retention and wellbeing of the over 50’s workforce. It also considers the impact of interventions aimed at supporting health and wellbeing in organisations.
Working closely with the TUC and trade unions, iROWE, alongside colleagues from Sheffield Hallam University, has been researching the impact of domestic abuse in the workplace. Our research found that trade union representatives and officers were a key source of support for both victims and survivors and organisations in helping them better handle workplace issues relating to domestic abuse; through, for instance, negotiating changes in work patterns and signposting victims and survivors to external support groups. However, the research also highlighted that much more needs to be understood about domestic abuse in a workplace context, and that there is an urgent need to raise awareness within all organisations.
iROWE has been researching issues surrounding gender and employment in Lancashire. Responding to calls to address regional inequalities in employment our research explores the challenges of individuals hoping to return to work and understand the HR issues surrounding returning to work. This research predominantly, but not exclusively, focuses on women returning to work after taking time out of employment due to caring responsibilities.
We are always interested in researching new workplace settings; recent iROWE projects explore work, social relationships and community in Coworking spaces.
From a position of relative obscurity, Coworking is a growing phenomenon. Emerging from the changing social, technological and cultural shifts in work, Coworking has been positioned as a new economic engine composed of collaboration and community, providing soft infrastructure for economic development by offering support for entrepreneurship and innovation. However, an alternative interpretation describes how Coworking responds to the isolation and insecurity of self-employment by the formation of a new workplace ‘community’. Informed by working for 3 months in a Coworking space, our ethnographic research explores the benefits and unintended consequences of social support and community for self-employed workers. It considers how social relationships are formed and maintained, how informal economies emerge from Coworkers’ relationships and how Coworking spaces can be a site for collective action.
Working with colleagues in the UCLan Research Centre for Business, Management and Enterprise, this project assesses the impact and contribution that the Preston Model has on Lancashire’s Creative Industries.
This ongoing project examines the role of anchor institutions, including universities, in leveraging the development of the creative industries, thus utilising networks and ecosystems to support the creative economy. More specifically, iROWE researchers are examining how community wealth building can lead to increased employment opportunities and help in securing good and sustainable work for creative workers in Lancashire.
This project embraces the diversity of creative clusters by examining a creative sector outside the context of larger cities. It provides research into an initiative to support regional ecosystems, thus raising attention to policymakers and key stakeholders.
Working alongside the Centre of SME Development, this longitudinal research project explores the experiences of SMEs during the Covid pandemic. Qualitative research has revisited SME owners and employees to understand how they have reacted and reshaped their work during the Covid Pandemic. This also led to irowe developing Remote and Hybrid working principles to assist SME managers manage their workforce during the pandemic and beyond.
Latest news and blogs
Does ‘Good Work’ provide an answer to Lancashire’s challenges?
Dr Adrian Wright, takes a look at the future work challenges for Lancashire, drawing on recent research by the Institute.
Monday 22 May 2023The drive for inclusive cultures in tech businesses
Thought leadership piece on the drive for inclusive cultures in technology businesses
Monday 8 March 2021Reimagining remote work for SMEs
A new set of principles to improve the lives of employees working from home has been launched by the University of Central Lancashire and regional partners.
Friday 6 November 2020Five steps to help you manage your staff when working from home
Adrian Wright, Director of UCLan’s Institute for Research into Organisations, Work & Employment explores how managers can supervise employees while home working
Sunday 19 July 2020Protecting jobs key to future growth
Low earners, young people & those already suffering from workplace inequalities are more likely to lose their jobs as a result of the pandemic. Read more here.
Thursday 15 October 2020‘Building back better’ and ‘levelling up’ must address workplace inequalities
Dr Adrian Wright from UCLan’s Institute of Research into Organisations, Work and Employment (iROWE) explains how companies can benefit from building back better
Thursday 23 July 2020
Remote and Hybrid Working Principles
Re-imagining Good Work: Remote & Hybrid Working Principles for Small and Medium Enterprises (SMEs). This document outlines six practical principles to support remote and hybrid working.
Download your copyiROWE is interested in research relating to work and employment but crosses academic silos. These include, but are not limited to, Enterprise and entrepreneurialism, Workplace conflict and Mediation, Lean Management, Wellbeing, Domestic Violence and the workplace, Employment relations and performance, Quality of work life, Mental and physical health at work, Trade unions, Employment relations, Creative and technology work, Business and Management research. Please get in touch if you are interested in discussing potential projects with us.
Our research is organised around two research themes:
Equality and work
This theme explores the worker’s personal characteristics and circumstances and the impact they have upon their working life including recruitment, progression, retention and exit. This theme considers differing experiences of work dependent on factors such as a worker’s caring responsibilities, gender, occupation, employment status and interactions in-between.
Good and sustainable work
This theme focuses on the quality of work and employment. It considers the impact of the changing world of work in the context of tensions around innovation, productivity and technological and organisational change . Our key areas of interest include, but are not limited to, working practices, are enhancing employee voice, work in new and emerging spaces and health and wellbeing.
We also conduct evaluative research projects. Currently we are researching a number of evaluative project including EDRF and ESF programmes. To find out more or how we help evaluate your work or to find out more email iroweresearch@uclan.ac.uk
- Dr Adrian Wright – iROWE Director
- Dr Gemma Wibberley – iROWE Research Fellow
- Mary Lawler – iROWE Research Assistant
- Dr William Douglas Mitchell Martin
- Louise Mc Ardle
- Claire Ashworth
- Prof. George Ellison
- Dorota Marsh
- Dr Barbara Menara
- Dr Julian Manley
- Prof. Mick McKeown
- Dr Jenni Barrett
- Oluseyi Kuti
- Tony Proctor
- Dr Cheryl Gordon
- Mark Stephen Peter Rees
- Zemin Chen
- Richard Fisher
- Maxine Rawlings
- Dr Anna Maria Sherrington
- Sarah Ann Kennedy-Parr
- Dr Irina Lokhtina
- Catherine Maria Toase
- Bennett, T, Wright, A., Wibberley, G and Lawler, M (2023) The state of employee relations in the NHS in ‘the new normal’ CIPD Applied Research Conference 2023 paper, CIPD.
- Shorrock, S., Parker,S., Addidle, G., Dimelow, M., Liddle, J., Martin, D., Proctor, T., Olive, P. (2023) Standardising multi-agency safeguarding hubs (MASH): Building a framework to effectively identify and manage risk. Emerald Open Research.
- Saundry, R., Wibberley, G., Wright, A., and Hollinrake, Al (2023) Mediation and early resolution in East Lancashire Hospitals NHS Trust London, Acas.
- Bennett, T, and Wibberley, G (2023) "Making the ethical case for effective domestic abuse policy and practice: The role of trade unions", Employee Relations, 45 (3),637-652.
- Bennett, T, Wright, A., Wibberley, G and Lawler, M (2022) A critical assessment of the effectiveness of employment relations in the NHS in the ‘new normal’, CMP and the Healthcare People Management Association (HPMA).
- Wright, A., Marsh, D. & Wibberley, G. (2022) Favours within ‘the tribe’: Social support in coworking spaces. New Technology, Work and Employment, 37 (1), Pp59-78. https://doi.org/10.1111/ntwe.12214
- Wright, A., Smith, S., and Wibberley, G. (2021) ‘Re-imagining Good Work: Remote & Hybrid Working principles for Small and Medium Sized Enterprises (SMEs)'. UCLan.
- Bennett, Tony, Wibberley, Gemma and Paterson, Anne (2021) ‘It’s not just a private matter’: Developing effective policy and procedure for addressing the impact of domestic abuse in the workplace In: CIPD Applied Research Conference 2021, 21 January 2021, Online.
- Marsh, Dorota and Śliwa, Martyna (2021) “Making a Difference Through Atmospheres: The Orange Alternative, laughter and the possibilities of affective resistance” in Organization Studies
- Gunnar Andersson, Matthew P. J. Lynch, Frode Ramstad Johansen, Mona Jerndahl Fineide & Douglas Martin (2020) Exploring perceptions of Lean in the public sector, Public Money & Management.
- Willcocks, Stephen George and Conway, Tony (2020) The shift to collaborative working and integration in the English NHS: Developing shared leadership in Primary Care Networks. Journal of Integrated Care. ISSN 1476-9018
- Vickers, D & Fox, S (2020). Powers in a Factory in B.Czarniawska & T. Hernes (Eds.) Actor-Network Theory & Organizing, Lund: Studentlitteratur. ISBN: 9789144138879
- Vickers, D (2020) Inside Management: A Study of Organizational Practices. Palgrave.
- Slater, R. (2020) The Professionalisation of Human Resource Management . Routledge.
- Vickers, D. (2019), "At-home ethnography: a method for practitioners", Qualitative Research in Organizations and Management, Vol. 14 No. 1, pp. 10-26.
- Bennett, Tony, Wibberley, Gemma and Jones, Carol (2019) The Legal, Moral and Business Implications of Domestic Abuse and its Impact in the Workplace. Industrial Law Journal. ISSN 0305-9332
- Martin, D. (2019) Studying Employment Relations from a Trade Union Perspective: the Politics of Research. Sage Research Methods Cases.
- Willcocks, Steve G. and Willcocks, Edward, J. (2019) The shift to integrated care in the NHS: Implications of the ‘new care models’ for dentistry, British Dental Journal. Volume 226 Issue 5, 8 March
- Wright, Adrian, Marsh, Dorota and McArdle, Louise. (2019). A Darker Side of Creative Entrepreneurship. The Design Journal. 22:sup1, 177- 188. ISSN: 1460-6925
- Martin, D. (2018) ‘Lean in a cold fiscal climate: the public sector in an age of reduced resources’ in Public Money and Management, 38:1, pp.29-38.
- Saundry, R., Bennett. T and Wibberley, G. (2018) ‘Inside the Mediation Room -Efficiency, Voice and Equity in Workplace Mediation’, The International Journal of Human Resource Management. 29:6,1157-77
- Slater, R. & Mizon, J. (2018) In search of organisational values: a collaborative action research study to find values to underpin the organisational vision and mission, e-Organisations & People, Winter 2018, Vol. 25, No. 4.
- Willcocks, Stephen George (2018) "Exploring team working and shared leadership in multi-disciplinary cancer care", Leadership in Health Services, Vol. 31 Issue: ,pp.98-109,
- Willcocks, Stephen George (2018), ‘Exploring team working in dentistry using a ‘process’ model of team effectiveness, British journal of healthcare management vol 24 no 2 February, pp77-82 https://www.emerald.com/insight/content/doi/10.1108/JICA-07-2020-0049/full/html
- Wibberley, Gemma, Bennett, Tony, Jones, Carol and Hollinrake, Alison (2018) The role of trade unions in supporting victims of domestic violence in the workplace. Industrial Relations Journal, 49 (1). pp. 69-85.
- Vickers, David Andrew, Moore, Alice and Vickers, Louise (2018) Performative Narrative and Actor-Network Theory – A Study of a Hotel in Administration. International Journal of Organizational Analysis, 26 (5). pp. 972-983. ISSN 1934-8835.
- Martin, D., (2017),’ ‘Lean’ in the UK Civil Service: from a theory of improvement to the varied realities of costs cutting’, La Nouvelle Revue du travail.
- Martin, D., (2017), “Making tax and social security decisions: lean and deskilling in the UK Civil Service” New Technology, Work and Employment.
- Marsh, D. & Thomas, P. (2017) ‘Governance of Welfare and Expropriation of the Common: Polish tales of entrepreneurship’, in Essers, C., Dey, P., & Tedmanson, D. (Eds.).Critical Perspectives on Entrepreneurship: Challenging Dominant Discourses, London: Routledge.
- Ruck, K., Welch,M., and Menara, B. (2017), ‘Employee voice: An antecedent to organisational engagement’, Public Relations Review, Vol 43, No5, pp904-914.
- Saundry, Richard, Antcliff, Valerie and Hollinrake, Alison (2017) ‘Union learning representatives in the UK: activity, impact and organization’, Work Employment & Society. Vol 31, Issue 2.
Seminars
We regularly hold seminars to engage with our community. Our seminars offer a platform for academics, practitioners and industry experts to share knowledge and stimulate informative and provocative discussions. Alongside speakers from iROWE we have recently welcomed guest speakers from Barclays, BAE systems, Merseyside Police Crime Commission, The Women’s Organisation, the Women’s Equality Party, Unite the Union, the University of Glasgow and the University of Sheffield.
“Managing workplace conflict post-COVID: New dawn or groundhog day?”
Monday 19 Jul 2021 1-2 pm
Speakers: Prof Richard Saundry, Chair in HRM and Employment Relations, Sheffield University Management School; Dr Virginia Branney, Employment Relations Consultant
Online event: Booking is essential to receive the online invite: Book a place.
"iROWE seminar series 2021: Supporting the Return to the Workplace"
"iROWE (Institute for Research into Organisations, Work and Employment), The UCLan Centre for Business, Management & Enterprise"
Friday 14 May 12 - 1pm
‘Returners’ to work, after a career break for caring responsibilities.
Speakers: Dr Adrian Wright, Dr Gemma Wibberley and Dr Douglas Martin
iROWE (Institute for Research into Organisations, Work and Employment), UCLan
Online event: Booking is essential to receive the online invite: Book a place
"Exploring future ways of working post Covid-19"
Tuesday 6 July 12 - 1pm
Speaker: Gemma Dale, Lecturer, Business School, Liverpool John Moores University.
Online event: Booking is essential to receive the online invite: Book a place.
External Conferences and Events
Our research reaches and informs diverse audiences. We regularly present at academic conferences including the International Labour Process Conference, the Gender Work and Organisation Conference and the British Sociological Association Annual Conference. We are often invited to speak at events, training and workshops held by organisations such as the Chartered Institute of Personnel and Development (CIPD), the Advisory Conciliation and Arbitration Service (ACAS) and the Trades Union Congress (TUC). We also share our research with regional and national policymakers, including the Lancashire Enterprise Partnership and the North West Labour Party.
iROWE has expertise across a broad range of disciplines. iROWE offers a supportive and innovative environment for those wishing to pursue postgraduate research degrees and has a substantial array of expertise across the team. We are currently supervising the following students and topics:
- PhD – Abby Allen - ‘Equality and Religion in HRM.’
- DEd – Claire Ashworth - ‘An exploration into how experiences of Disabled Postgraduate Research students (PGRS) can inform inclusive practice across UK universities.’
- PhD – Penny Davis – ‘The Changing Nature of Agile Working.’
- DBA – Chris Gunn - ‘Organisational governance: a praxiography of three cricket clubs in Lancashire’
- DBA – Kelly Henley - ‘Precarity and Hospitality Work.’
If you are interested in undertaking any postgraduate research degrees please contact: iroweresearch@uclan.ac.uk
iROWE brings together academics, managers, HR professionals, union representatives and policy makers. If you would like to be part of this exciting institute and kept at the forefront of research then become an ASSOCIATE MEMBER. This FREE membership is open to all those with a professional interest in organisations, work or employment. Benefits include research e-newsletter, regular free seminars by key speakers in the field, consultancy opportunities for your organisation, and networking. To join or find about more about iROWE and its activities, contact: iroweresearch@uclan.ac.uk
Jim McMahon MP Shadow Minister (Housing, Communities and Local Government) (Devolution) with Adrian Wright.
Contact us:
General Enquiries:
Tel: +44 (0)1772 894537 | Email: iroweresearch@uclan.ac.uk
Director: Dr. Adrian Wright

Adrian Wright's academic background and research interests are drawn from a number of disciplines. He has a first degree from Manchester Metropolitan University in Hospitality Management, a Master’s degree from Manchester Business School in Corporate Communications and Reputation…
Mary is an experienced researcher having a wide range of research interests spanning from sustainability, behaviour change, transport and wellbeing. Her research skills include both qualitative and quantitative methods such as survey design, in depth interviews and focus groups. …

Douglas has worked at the University of Central Lancashire since 2011 teaching in the area of human resource management. His research interests include industrial relations, trade unions and lean systems of work. He is a member of the Chartered Institute of Personel and Developme…
Gemma is an experienced researcher, focussing on employee wellbeing and contemporary experiences of work. As the coordinator of iROWE ( Institute for Research into Organisations, Work and Employment), Gemma believes strongly in building networks across academia, policy and prac…
Louise's background is in industrial sociology and she has taught a range of subjects including critical management studies, research methods and management theory. Louise currently leads the School of Management and works closely with colleagues across a number of business and m…

Claire teaches across a range of programmes within the human resource management and leadership division, specialising in leadership, coaching and mentoring and organisation culture. Claire is a Fellow of the Higher Education Academy and a Chartered Member of the Institute of Pe…