Short Course / CPD
Two day workshop
School of Health Sciences
No Partner College
Preston and Burnley
Course dates released throughout the year
Band 6 or above senior health or social care professional
Who should attend: Staff involved in giving significant news to patients and relatives, i.e. Band 6 and above including GPs, Consultants and Specialist Registrars.
Course dates: Course dates released throughout the year.
Courses usually arranged for organisations depending on need.
Individual places are available
Please contact us to discuss.
• supporting an upset or angry patient, or their family
• delivering significant news
• responding to important questions
• challenging colleagues
We use trained actors to help recreate and film individual scenarios. Delegates are empowered to enhance their skills through a process of constructive peer assisted feedback. Underpinned by evidence, this allows development of effective communication skills in a safe, supportive environment. The intended learning outcomes include –
• Increase awareness of own communication skills
• Develop strategies to improve the quality of clinical communication
• Enhance information delivery and decision-making
• Increase confidence in responding to difficult communication situations
• Identify how to improve inter-professional communication
Delegates must attend the full 2 day workshop in order to receive a certificate of attendance.
• Evidence based
• Based on former renowned CONNECTED course
• Fully trained facilitators
• Experienced medical role players
• Practice focussed
• Supportive and constructive learning environment
Refreshments are usually provided
Peer assisted assessment supported by trained facilitators is integral to the course
It will enable senior clinicians to enhance their skills and their confidence so that the experience of all patients and relatives can be improved.
We have great links with employers including household names such as Sony, BAE Systems and Apple. We also have links with the smaller companies in the region and offer help and assistance to more than 1,000 of these – with many of our graduates staying in the region it is important we develop these relationships.
UCLan is recognised for its outstanding course provision which gives students the skills, knowledge, and personal attributes necessary to succeed at the University and in their future careers. To find out more about the experiences of our students, read our success stories.
You can contact the Student Fees and Funding Team via phone, email, or post. If you are on the campus you can call into The 'i', for advice.
Tel: +44 (0)1772 892440
Student Fees and Funding Team, Foster Building 117, UCLan, Preston, PR1 2HE
Please contact us to discuss current fees. Block booking of courses available to organisations.
For 2018/19 fees please refer to our fees page.