Advanced Communication Skills Training (ACST) is a two-day course for senior health and social care professionals (band 6 and above) communicating with people in challenging or complex situations.
AWARD TYPE: Cert
LEVEL:Short Course / CPD
STUDY MODE: Part time
DELIVERY METHOD: Campus
COURSE LENGTH: 2 days
SCHOOL: School of Sport and Health Sciences
PARTNER COLLEGES: No Partner College
CAMPUS: Preston and Burnley
START DATE: TBC
Band 6 or above senior health or social care professional
Course dates: Additional course dates may be released throughout the year. Bespoke courses can be arranged for organisations. Please contact us to discuss your needs.
ACST has a practical focus; delegates will reconstruct scenarios from practice where communication is particularly challenging. These may include -
We use trained actors to help recreate and film individual scenarios. Delegates are empowered to enhance their skills through a process of constructive peer assisted feedback. Underpinned by evidence, this allows development of effective communication skills in a safe, supportive environment. The intended learning outcomes include –
Delegates must attend the full 2 day workshop in order to receive a certificate of attendance.
• Evidence based
• Based on former renowned CONNECTED course
• Fully trained facilitators
• Experienced medical role players
• Practice focussed
• Supportive and constructive learning environment
• Excellent course feedback
Courses take place on UCLan or Trust sites
Refreshments are usually provided
Peer assisted assessment supported by trained facilitators is integral to the course
The courses are run by experienced facilitators who have undergone specific training and observation in delivering Advanced Communication Skills Training. They are have all held senior healthcare professionals including roles in adult and child palliative care. The facilitators are passionate about delivering high quality courses underpinned by a sound evidence base.
It will enable senior clinicians to enhance their skills and their confidence so that the experience of all patients and relatives can be improved.
You can contact the Student Fees and Funding Team via phone, email, or post. If you are on the campus you can call into The 'i', for advice.
Tel: +44 (0)1772 892440
Student Fees and Funding Team, Foster Building 117, UCLan, Preston, PR1 2HE
FEES: Individual delegates £400 for 2 day course. Bespoke block booked courses can be offered at a discounted rate.
For 2018/19 fees please refer to our fees page.