You might be a little bit anxious as well as excited about your first few days at university, but don't worry, there will be our Student Ambassadors and plenty of other people around to help you each step of the way. The checklist below will help you know what to do and what to expect once you arrive on campus.
You'll have a busy timetable from day one of Welcome Week, so make sure you've checked your weekly timetable on the Student Portal. You'll need to confirm your ID as part of your student registration, so bring valid proof of ID such as passport, driving license or birth certificate.
Your first week is all about welcoming you to UCLan and getting you ready to start your course. You'll have a full schedule of activities throughout the week, starting on Sunday 15 September 2019. This week is a mix of compulsory induction events where you'll confirm your ID, meet your tutors and course mates and find out about University services and support, together with a full programme of social activities. Check your weekly timetable on the Student Portal and find out about the UCLan Students Union events.
If you're expecting a student maintenance loan, it will be paid into your bank account a few days after you arrive on campus, as long as you have completed online enrolment and attended your scheduled registration event. Check your weekly timetable on the Student Portal to see when you should attend. If you're having difficulties with your funding or funding application contact our Student Financial Support Team.
Remember - you need a bank account to have your maintenance loan paid into. If you need an official letter confirming you are a UCLan student in order to open a Student Bank Account use our online request service once you've completed enrolment.
The UCLan Student Portal is your gateway to all your course information, advice and learning tools needed to support you in your studies. You can also access your personal timetable via the Student Portal, which will tell you what you’ll be doing during Welcome Week and beyond. Log-in and get started or access your timetable on your mobile.
If you're moving away from your family home at the start of term, you should be prepared for your TV Licensing and Council Tax responsibilities. You won't be covered by the TV license at home, once you've moved to a new term-time address. If you watch or record programmes at the same time as they are broadcast, you will need a TV license, whatever device you are using. Further information on TV licensing is available via the TV Licensing website or by calling 0300 790 6071.
You may also be required to pay Council Tax. If you are a full-time student and living in a hall of residence you will be exempt from paying Council Tax. The same applies if you're living in a property where all the adult residents are also full-time students, but you will need an exemption certificate. However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill. Further guidance on how to check your eligibility or apply for an exemption certificate can be found on our Student Support pages.
The University library offers thousands of books, excellent computer facilities and staff support. It is open during term time to support you in your studies whether you’re an early bird or night owl. In your first few weeks you will have the opportunity to find out how things work in the Library by completing an online Library and IT Inductions.
Whilst studying at our Burnley Campus, you will receive academic admin support from out Campus Admin Hub. The hub will allow you to access face to face help and guidance from anything from timetable and course enquiries to professional placement and module registration.
If you have any other questions during Welcome Week or at any other time of the year about any subject not directly related to your academic study, you'll find our team of friendly, knowledgeable Student Advisors at Burnley CAS Hub on campus.
We advise that you register with us, or a local NHS GP as soon as you arrive at UCLan, rather than waiting until you become ill. If you choose to register with the UCLan Medical Centre, please be aware that it is based in Preston.
For dental treatment, you will need to register via the NHS Helpline.