As a postgraduate student this isn't your first foray into studying at university. However, we are glad to welcome you to the university and hope that the information below will be useful to ensure you’re first few weeks are a stress-free as possible and assist you in starting your postgraduate studies.
Are you waiting for your student loan to arrive or are you in need of extra help and advice? If you arrive at UCLan and have not received your funding from Student Finance England, you should contact the <i> Student Information Centre located in the Library
If you’re having difficulties applying for funding or if there is a delay when you will receive it, the Student Financial Support Team may be able to help. They can also advise if you have received your funding but would like to find out about any additional financial assistance.
To make a payments towards your tuition fees please use our online service.
The UCLan Student Portal is your gateway to all your course information, advice and learning tools needed to support you in your studies. You can also access your personal timetable via the Student Portal, which will tell you what you’ll be doing during Welcome Week and beyond.
Log-in and get started: https://portal.uclan.ac.uk/
Access your timetable: https://apps14.uclan.ac.uk/MobileTT
Regardless of the device you’re using, if you are planning to watch or record programmes at the same time as they are broadcast, you will need a TV licence. Further information on TV licensing is available via the TV Licensing website or by calling 0300 790 6071.
If you are a full-time student and living in a hall of residence or a property where all the adult residents are also full-time students, you should be exempt from paying Council Tax. However, if you are living in a property that is occupied by a mixture of full-time students and part-time or non-students, then you will have to pay your share of a household Council Tax bill.
We advise that you register with us, or a local NHS GP as soon as you arrive at UCLan, rather than waiting until you become ill. The University of Central Lancashire has its own on-campus Medical Centre located in Foster Building. You can register in person or by calling 01772 892598.
We can help with letters about confirmation of study, through to bank letters and council tax exemption. Request documentation from the university using our online service. If you require a letter urgently, please head to the <i> Student Information Centre.
Using Apple (IOS) or Android devices select UCLan-Wireless from your Wi-Fi list and enter your UCLan username and password to connect. You may be asked for further security information. For further details and troubleshooting visit the FAQs page.
The UCLan library offers thousands of books, excellent computer facilities and staff support. It is also open 24/7 during term time to support you in your studies whether you’re an early bird or night owl. In your first few weeks you will have the opportunity to find out how things work in the Library by completing an online Library and IT Inductions.
Blackboard is UCLan’s virtual learning environment (VLE). It is an online study tool where you can access module study guides, course materials and a range of information sources.
You have a personal Blackboard account, which you can access from the Student Portal using your username and password.
While you are studying at our Preston Campus you will receive academic administrative support from one of our six support hubs. These hubs will allow you to access face-to-face help and guidance from anything from timetable and course enquiries to professional placements and module registration. Find your nearest Academic Support Hub.
Now that you’ve arrived on campus, there’s loads of information and support available to assist you with your studies. Check out our Good To Know section to help get your first few weeks off to a flying start!