Raising concerns

Students are reminded of their professional duty to report any concerns which put the safety of the people in their care or the public at risk. Raising and escalating concerns is an everyday part of the student role, and just as raising genuine concerns represents good practice, ‘doing nothing’ and failing to report concerns is unacceptable.

Examples of concern may include;

  • observing poor care practices
  • abuse, neglect or exploitation of vulnerable people
  • observing inappropriate or aggressive behaviour
  • bullying of student or other members of the care team

The Faculty has a detailed Raising Concerns process which is followed for all incidents of concern raised. Incidents are monitored by the AL-WBL with information provided to School Leadership Teams and AEI Official Correspondent to the NMC as appropriate.

The NMC web site has useful resources, including Guidance for raising and escalating concerns
(2013) to support the student decision making about whether the student should raise or escalate concerns.

The HCPC website shares useful resources and guidance on how to raise a concern.

The Care Quality Commission (CQC) has also published useful guidance

Health Education England (North West) has also produced guidance to support students raising concerns.

Raising Concerns Process.