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Welcome to the eLearn Support Site


Looking for support?

You can use the links on the right to select the appropriate support information for you.

Blackboard Help Guides are designed for all those studying using Blackboard. This includes staff who are registered as students.

How do I access Blackboard on a computer at UCLan?

Once you have logged on to the UCLan network you can go to the "The Student Portal". This will take you straight to your Blackboard page.

Please note: when you log out of Blackboard you will see the Welcome/Login page. If you want to login again then you need to use your UCLan network username and password.

Can I access Blackboard when away from UCLan (off campus)?

Yes, you can login via the "Student" button on the UCLan homepage.  See the Logging into Blackboard Off Campus guide.

I am having problems logging into Blackboard - what am I doing wrong?

How do I change my password?

You can change your password on the following web page whether you are on or off campus:

Alternatively if you are logged into a UCLan PC you can change your password via the Start, All Programs, Utilities, Change Password option.

Please note: when you change your Blackboard password it will change for other UCLan services - e.g. the UCLan network and Remote Access.