Welcome to UCLan Student Support

The UCLan Student Support site provides advice and information on a wide range of topics relevant to current and prospective UCLan students. If you have any questions then please contact our Student Support hub (the <i>) based in the library.

Important Information

LIS Self-Service Portal

The new LIS Self-Service Portal is now available, enabling you to log a helpdesk call or request an IT service instead of phoning LIS Customer Support.

Other News

Graduation Ceremonies 11-15 July 2016

Graduation Ceremonies 11-15 July 2016

We are looking forward to celebrating the success of our award holders at the summer Graduation Ceremonies taking place between 11-15 July at Preston Guild Hall. The Booking System is now open for students who complete their awards on or before 27 June. More information.

Meet S.A.M

Meet S.A.M

We monitor attendance as research has shown that regular attendance and academic achievement are closely linked; it is therefore important that we know you are attending regularly. By monitoring student attendance we hope to be able to identify students who need support at an early stage and put in place measures to help them continue their studies. Student Attendance Monitoring is a requirement for all students. The University expects you to attend all your mandatory timetabled sessions.

Student Attendance Monitoring (S.A.M) is just one of the reasons your UCLan Card is so important, as this is used to register your attendance in class.


Internet use in halls of residence – illegal downloading

Internet use in halls of residence – illegal downloading

Did you know that on a daily basis LIS is monitoring the individual usage of your UCLan Wireless and Network Lite internet connections within your halls of residence?

Since October 2015, any student identified as infringing copyright get their wireless and halls network access blocked for two weeks (access to the corporate network is not affected). The illegal downloading, file sharing or distributing e.g. Peer-to-Peer (p2p) of copyrighted, obscene, or illegal material such as music, video, films, software, computer games and books over the University network and wireless network is in breach of the University’s Conditions for using IT Facilities


Enhance your IT skills or learning something new - lynda.com

Free access to a fantastic training database

The University subscribes to lynda.com - a fantastic online resource providing video courses and tutorials in a wide range of topics. UCLan students receive free, unlimited access to this incredible service.

Each training course comprises a series of short videos, so it’s flexible enough to fit in around your studies; allowing you to watch either a whole course or specific videos whenever you need them.

Following each course, you will be awarded with a 'certificate of completion', providing documentary evidence for potential employers as well as a record to add to your personal development portfolio.

Enhance your IT skills or learning something new - lynda.com