Welcome to UCLan Student Support

The UCLan Student Support site provides advice and information on a wide range of topics relevant to current and prospective UCLan students. If you have any questions then please contact our Student Support hub (The <i>) based in the Library.

Important Information

LIS Self-Service Portal

The new LIS Self-Service Portal is now available, enabling you to log a helpdesk call or request an IT service instead of phoning LIS Customer Support.

Academic Calendar

From 2016/17, the structure of  UCLan's Academic Calendar has changed to better support our students moving forwards.

The main difference will enable most students to finish the academic year by mid-July knowing they are able to return and progress the following September.

In summary the changes are:

  • No teaching scheduled during the examination week in January
  • Assessment brought earlier to end of April/early May
  • The immediate release of provisional module marks
  • Resit exams scheduled in June resulting in successful Final-Year Students being incorporated into their Graduation Ceremonies in July. Please note, a further re-assessment week in late August may be available for some students.

Other News

Welcome back to our returning students!

Welcome back to our returning students!

We hope you’re enjoying your summer break and can’t wait to have you back on campus so you can continue with #TheUCLanExperience.

Please check you have done everything you need to do to get ready for the new academic year ahead.

Key Note Market Reports - End of Subscription Warning

Key Note Market Reports - End of Subscription Warning

If you use Key Note market reports for your studies, you need to know that our subscription to this resource will end on 31 July 2016. Due to the fact that Key Note have not been publishing any new content since May 2016, UCLan's institutional subscription to this resource will cease at the end of July. Until that time and while the subscription remains active, Key Note reports will still be available to download.

Other market report content platforms are available and students are recommended to investigate Mintel, Passport and databases such as WARC - LIS are currently scoping a substitute database which will be announced in due course.

Please contact CollegeLibrarians@uclan.ac.uk for further details.


Enhance your IT skills or learning something new - lynda.com

Free access to a fantastic training database

The University subscribes to lynda.com - a fantastic online resource providing video courses and tutorials in a wide range of topics. UCLan students receive free, unlimited access to this incredible service.

Each training course comprises a series of short videos, so it’s flexible enough to fit in around your studies; allowing you to watch either a whole course or specific videos whenever you need them.

Following each course, you will be awarded with a 'certificate of completion', providing documentary evidence for potential employers as well as a record to add to your personal development portfolio.

Enhance your IT skills or learning something new - lynda.com