Welcome to UCLan Student Support

The UCLan Student Support site provides advice and information on a wide range of topics relevant to current and prospective UCLan students. If you have any questions then please contact our Student Support hub (The <i>) based in the Library.

Important Information

LIS Self-Service Portal

The new LIS Self-Service Portal is now available, enabling you to log a helpdesk call or request an IT service instead of phoning LIS Customer Support.

Academic Calendar

From 2016/17, the structure of  UCLan's Academic Calendar has changed to better support our students moving forwards.

The main difference will enable most students to finish the academic year by mid-July knowing they are able to return and progress the following September.

In summary the changes are:

  • No teaching scheduled during the examination week in January
  • Assessment brought earlier to end of April/early May
  • The immediate release of provisional module marks
  • Resit exams scheduled in June resulting in successful Final-Year Students being incorporated into their Graduation Ceremonies in July. Please note, a further re-assessment week in late August may be available for some students.

Other News

New Library Search - July 2017

New Library Search - July 2017

The University introduced a new and improved Library searching service on 13 July 2017.
The new facility, simply called ‘Library Search’ will replace both the current ‘Library Catalogue’ and the ‘Discovery’ service.

Find out more.

Did you know the library has a Free Late Bus?

Did you know the library has a Free Late Bus?

If you’re working late in the library and live in a PR1 or PR2 postcode area then why not use the Free Late Bus service to get you home between the hours of 10pm and 4.30am? Pre-booking is required which can be done at the Library reception. Find out more.

Enhance your IT skills or learning something new - lynda.com

Free access to a fantastic training database

The University subscribes to lynda.com - a fantastic online resource providing video courses and tutorials in a wide range of topics. UCLan students receive free, unlimited access to this incredible service.

Each training course comprises a series of short videos, so it’s flexible enough to fit in around your studies; allowing you to watch either a whole course or specific videos whenever you need them.

Following each course, you will be awarded with a 'certificate of completion', providing documentary evidence for potential employers as well as a record to add to your personal development portfolio.

Enhance your IT skills or learning something new - lynda.com