Welcome to the eLearn Support Site
What is eLearn?
eLearn is the brand name for the on-line Virtual Learning Environment (VLE) that UCLan has implemented to support and enhance teaching and learning.
A Virtual Learning Environment is defined by JISC Infonet as 'a collection of integrated tools enabling the management of online learning, providing a delivery mechanism, student tracing, assessment and access to resources'.
What is the difference between eLearn and Blackboard?
eLearn is the name of UCLan's Virtual Learning Environment and Blackboard is the product.
Looking for support?
You can use the links on the left to select the appropriate support information for you.
Support for staff is designed for UCLan staff who teach, support and administer their courses using eLearn.
Support for students is designed for all those studying using eLearn. This includes staff who are registered as students.
How do I access eLearn on a computer at UCLan?
Once you have logged on to the UCLan network you can go to the "My UCLan" login page. This will take you straight to your eLearn Blackboard page.
Please note: when you log out of eLearn you will see the login page. If you want to login again then you need to use your UCLan network username and password.
When you first login to eLearn you will see a Warning - Security message about the application's digital signature. You need to select the Run button and select the Always trust content from this publisher if not already selected. See the image below.
Can I access eLearn when away from UCLan (off campus)?
Yes, you can login via the "My UCLan" login page.
Please refer to the eLearn Technical Checklist for more information about using eLearn off campus.
I am having problems logging into eLearn - what am I doing wrong?
- You may not be entering the correct username and password. Remember that passwords are case sensitive. Students can reset their UCLan network password if necessary.
- You may also have problems logging in if you have created your own bookmark or favourite to access eLearn. You must follow the bookmark information on the eLearn login page.
If you are still having problems then please refer to the eLearn Technical Checklist.
How do I change my password?
You can change your password on the following web page whether you are on or off campus: https://webutilities.uclan.ac.uk/WebFormPwdChange.aspx
Alternatively if you are logged into a UCLan PC you can change your password via the Start, All Programs, Utilities, Change Password option.
Please note: when you change your eLearn password it will change for other UCLan services - e.g. the UCLan network and Remote Access.