Ask the Student Helpdesk

We're here to help you!

The Burnley Campus Student Helpdesk is your first point of call for advice and support on different aspects of University life from accommodation to multi-faith facilities, sports centre to car parking! Our aim is to help direct students to the services they require by providing a friendly and prompt service which is accessible to all.

Opening Times

Term Time

Monday to Thursday
8.45am - 5pm
8.45am - 4pm

Contact the Burnley Student Help Desk

Email us:
Follow us on Twitter: @UCLanBurnley
Like us on Facebook: UCLanBurnley
Call us on 01282 475500

The Helpdesk can provide help with:

  • Accommodation (Information about Calico Student Housing in Burnley)
  • Council Tax Letters
  • Directions and Maps
  • Financial Help
  • Referrals to Careers Advisors
  • Fresh Start (Restarting study information)
  • Mentoring (Referral to Mentoring Service)
  • Multi-Faith Information
  • Scholarships and Tuition Fee Information and Help
  • Student Support Advice