Dr. Gemma Wibberley

Research Fellow

School of Management

Greenbank Building, GR263

+44 (0) 1772 89 4674

Gemma is research active within the area of business and management and is a member of the Institute for Research into Organisations, Work and Employment.

Full Profile

Gemma joined the iROWE team in April 2011. Her research interests include employees’ experiences in the contemporary workplace, and employment practices and policies. She is currently examining conflict at work from the perspective of managers, employee representatives and HR practitioners in both the public and private sectors, and evaluating Trade Union organising campaigns. She was awarded her PhD on the complex and invisible work of domiciliary care workers from Lancaster University in 2011. Prior to this she has been a research assistant at The Scottish Government, Strathclyde University, Lancaster University and Datamonitor. She has also undertaken various non-research roles, such as HR and administration within both the public and private sector.


PhD "The invisibility and complexity of Domiciliary Carers' work, around, in and out of their labour process" (Lancaster University). ESRC Scholarship, 2011

MA Human Resources and Knowledge Management, Lancaster University, 2007

BSc(Hons.) Marketing Management, Lancaster University, 2004


Wibberley, G. , Jones, C., Bennett, T. and Hollinrake, A. (2016) ‘Domestic Violence–a management challenge: how trade unions can help’, in Overcoming Challenges to Gender Equality in the Workplace : Leadership and Innovation, Greenleaf Publishing: Sheffield, pp.124-138

Saundry, R., Adam, D., Ashman, I., Forde, C., Wibberley, G. and Wright, S. (2016) ‘Managing individual conflict in the contemporary British workplace‘ Acas Research Paper, Ref: 02/16

Willcocks, S. and Wibberley, G (2015), ‘Exploring a shared leadership perspective for NHS doctors’ Leadership in Health Services, Vol. 28 Iss: 4, pp.345 – 355.
Awarded ‘Outstanding Paper in the 2016 Emerald Literati Network Awards for Excellence’

Saundry, R., Jones, C. and Wibberley. G (2015), 'The challenge of managing informally', Employee Relations, Vol. 37 Iss: 4, pp.428 - 441

More publications


In iROWE, Gemma works on an array of research projects exploring individual workplace conflict, trade union activities and other contemporary employment issues. In general Gemma is interested in employees’ experiences at work, and undertook a PhD on the role of domiciliary care workers at Lancaster University. Previous research has focused on occupational segregation, and dignity at work.

Funded projects

Case Study into Workplace Effectiveness– Acas-  Ian Ashman(PI) and Gemma Wibberley

People, Work and Relationships research project (Funded by a regional emergency service provider)  Ian Ashman (PI),Gemma Wibberley, Mary Welch, Giles Mcclelland, Douglas Martin

Conflict Management – Acas-  Ian Ashman and Gemma Wibberley (PI), as part of National study with Saundry, R., Adam, D.,  Forde, C.,  and Wright, S
The role trade union officials play in supporting victims of domestic violence in the workplace (internally funded) Carol Jones (PI), Alison Hollinrake, Tony Bennett, and Gemma Wibberley

‘The mediation process and its outcomes: Perceptions and experiences from the perspective of the disputant’- Acas- Richard Saundry, Tony Bennett (PI), and Gemma Wibberley

‘Evaluation of Union Organising Initiatives’ – [funded by a union]- Richard Saundry (PI), Tony Bennett, and Gemma Wibberley

'Evaluation of Union Organising Initiatives Phase 2’ – [funded by a union]- Richard Saundry (PI), Gemma Wibberley and Louise McArdle

'Reframing Resolution - Managing Individual Workplace Conflict' - ESRC seminar series -Richard Saundry (PI); Paul Latreille, Swansea University (PI), Charlie Irvine, University of Strathclyde; Paul Teague, Queens University, Belfast; Peter Urwin, Westminster University and Gemma Wibberley

‘Workplace dispute resolution and the management of individual conflict – a thematic review’– Acas -Richard Saundry (PI) and Gemma Wibberley

‘Mediation, conflict management and informal resolution – a case study’ – Acas – Richard Saundry (PI) and Gemma Wibberley